Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

2018-01-30 Thread Kerry Penland
We had one ePMP 2000 AP fail like this on the GPS upgrade. We called cambium support, they were able to login with their engineering login and restore GPS operation for us. On Fri, 26 Jan 2018 20:12:07 -0500, RickG wrote: Correct. This is NOT a puck problem. The satellites were coming is s

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

2018-01-30 Thread RickG
Yes. I contacted them and that's exactly what they are going to do. Thanks! On Tue, Jan 30, 2018 at 9:48 AM, Kerry Penland wrote: > We had one ePMP 2000 AP fail like this on the GPS upgrade. We called > cambium support, they were able to login with their engineering login > and restore GPS opera

[Cambium-users] Higher Education case study

2018-01-30 Thread Ray Savich via Cambium-users
Has anyone connected a higher education institution? I am looking for a story on a college, university, dormitory, research facility, or trade school that is connected with Cambium Networks equipment. Thanks, Ray Join the Conversation Cambium Networks Community Forum

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

2018-01-30 Thread Craig Oliver
I had that issue a few weeks ago where the 3.5.1 GPS upgrade actually locked up the GPS board and wouldn't even initialize the board to even turn on, even though the software was reporting that GPS was active. Opened up a ticket with Cambium and they had to run it up to one of their engineers to

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

2018-01-30 Thread Josh Luthman
I've always done port forward, works just fine. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Tue, Jan 30, 2018 at 11:17 AM, Craig Oliver wrote: > I had that issue a few weeks ago where the 3.5.1 GPS upgrade actually > locked up the GPS board

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

2018-01-30 Thread Craig Oliver
That's all I did as well, but Cambium will still need to know what IP address they can connect to that you're forwarding to the device. Best Regards, Craig Oliver President [1454532710326_WavSpeed_Logo_New_Email_Signature.png] 877-Wav-Speed ext. 8111 Office 469-359-6980 Fax 469-951-6900 Cell cr

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

2018-01-30 Thread Mike Scott
Not related, but want to spread the word...if anyone experienced this odd event. Around 10:30am Central Time yesterday, we started receiving calls "Internet is not working". I was one of the 'victims' myself at my home. Common denominator - all the routers are cnPilot R200 and R200P's. I logged

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

2018-01-30 Thread Ray Savich via Cambium-users
Thank you for the heads up. First I have heard of this. I am sharing with the product team. Ray Join the Conversation Cambium Networks Community Forum From: cambium-users-boun...@wispa.org [mailto:cambium-users-boun...@wispa.org] On Behalf Of Mike Scott S

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

2018-01-30 Thread George Skorup
Sounds like someone pushed a template from cnMaestro. On 1/30/2018 10:37 AM, Ray Savich via Cambium-users wrote: Thank you for the heads up. First I have heard of this. I am sharing with the product team. Ray Join the Conversation Cambium Networks Community Forum

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

2018-01-30 Thread Craig Oliver
Here is the engineer I worked with from Cambium to fix the GPS not working issue and the conversation he sent me to get the radio setup for him to access: Dave Smudde January 22, 2018 20:46 Craig- There are a few ways to fix the radios. Basically we need to be able to download files onto th

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

2018-01-30 Thread Josh Luthman
Sounds like a template or something to me, too. Default is something like Cambium_2ghz_aabbcc (last 6 of the mac) Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Tue, Jan 30, 2018 at 11:39 AM, George Skorup wrote: > Sounds like someone pushed

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

2018-01-30 Thread George Skorup
I've got into the habit of rebooting any AP or SM before attempting an update. IIRC, the package is uploaded and extracted into a ramdisk, and there's a good chance that memory is low if it's been running for months. I've seen this countless times on SMs. I updated a couple 1k GPS and 2k's last

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

2018-01-30 Thread Mike Scott
Pushed a template? Not sure what that means. At the time, we were fixing 3-ePMP AP's and 3-R200 routers who failed to upgrade a month ago with the KRACK firmware upgrade. The 3-R200's were all ePMP AP connections. The 6 R200's that changed to cnPilot SSID were all connected to PMP450 AP's, whic

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

2018-01-30 Thread Craig Oliver
cnMaestro is capable of managing ePMP, PMP450, and cnPilot R and E series routers. But they have to be managed in cnMaestro before any config template can be pushed out to them. If you cnPilot routers are managed by cnMaestro, then it is possible that someone accidentally pushed a config to thos

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

2018-01-30 Thread Sakid Ahmed via Cambium-users
While this topic has moved to CnPilot SSID issue and CnMaestro, I did want to chime in on the original GPS thread - Intermittent GPS signal lost - The external puck we ship with the Aps is a relatively high gain antenna and thus tends to be impacted more from interference. We have seen cases of

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

2018-01-30 Thread CBB - Jay Fuller
Sakid - has increasing the GPS hold time helped this case? What value do you recommend? We are currently using 3600 seconds When this issue occurs, does the gps recover or does it require a reboot of the unit? - Original Message - From: Sakid Ahmed via Cambium-users To: Cambi

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

2018-01-30 Thread SmarterBroadband
Hi Sakid Will just selecting internal switch us to using the onboard GPS chip? Or do we need to unplug the external puck (which would mean a tower climb)? Thanks Adam From: cambium-users-boun...@wispa.org [mailto:cambium-users-boun...@wispa.org] On Behalf Of Sakid Ahmed via Cambiu

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

2018-01-30 Thread Sakid Ahmed via Cambium-users
Unfortunately, we don't have an internal switch to flip the connection. We have a way to communicate with the GPS chip and are looking at ways to address this in SW. As for the question on the hold off timer, that just allows the AP to operate (without shutting of Tx) without a GPS signal during

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

2018-01-30 Thread George Skorup
Internal is the equivalent to generate on Canopy, aka free-run. Pretty sure you need to physically disconnect the puck since it is a powered/active antenna that will take precedence over the receiver's internal antenna when connected. On 1/30/2018 5:06 PM, SmarterBroadband wrote: Hi Sakid

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

2018-01-30 Thread Chadwick Wachs
For the hold off time, we moved all of ours to the maximum (864000) after having a couple of ours go offline due to the GPS. We tend to not alert ourselves on customer outages, only infrastructure, so we missed it the first time until customers called us. Now, we SNMP monitor GPS as well and h

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

2018-01-30 Thread Larry A. Weidig
We do similar though picked one day (86400) instead of 10 and then SNMP monitor the status. Figured it is better to have slightly off timing instead of completely down sector. Wish they were more reliable. Of course packetflux makes their injectors which work well. Larry A. Weidig (

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

2018-01-30 Thread CBB - Jay Fuller
will monitor and increase if necessary ; same happened here. thanks! - Original Message - From: Chadwick Wachs To: Cambium Networks User Group Sent: Tuesday, January 30, 2018 5:15 PM Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade For the ho

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

2018-01-30 Thread RickG
Yup. Reboot every time before firmware upgrades keeps the truck rolls down ;) On Tue, Jan 30, 2018 at 11:51 AM, George Skorup wrote: > I've got into the habit of rebooting any AP or SM before attempting an > update. IIRC, the package is uploaded and extracted into a ramdisk, and > there's a good

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

2018-01-30 Thread CBB - Jay Fuller
yes - i think we are planning to move to packetflux which we already have at this time. maybe waiting on a warmer day ;) - Original Message - From: Larry A. Weidig To: 'Cambium Networks User Group' Sent: Tuesday, January 30, 2018 5:19 PM Subject: Re: [Cambium-users] ePMP 20

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

2018-01-30 Thread Adam Brodel
Hi Sakid How do we use the onboard GPS chip? We have a number of APs loosing sync for periods of time and would like to try them on the onboard GPS chip to see if it helps. Also, how long does will the hold off timer (generate sync) keep the AP in sync with other APs? 1 minute, 10 minute

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

2018-01-30 Thread SmarterBroadband
Hi Sakid How do we use the onboard GPS chip? We have a number of APs loosing sync for periods of time and would like to try them on the onboard GPS chip to see if it helps. Also, how long does will the hold off timer (generate sync) keep the AP in sync with other APs? 1 minute, 10 minute

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

2018-01-30 Thread p...@pliinc.com
Take off this list On Jan 26, 2018 10:21 AM, "RickG" wrote: > > It worked before, upgraded from 3.5.1, no more :( > > ___ > Cambium-users mailing list > Cambium-users@wispa.org > http://lists.wispa.org/mailman/listinfo/cambium-users > > ___

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

2018-01-30 Thread George Skorup
My experience with Free-Run on Canopy is that it will drift rather quickly. Certainly within a few minutes. Probably not much different on ePMP. On 1/30/2018 5:46 PM, SmarterBroadband wrote: Hi Sakid How do we use the onboard GPS chip? We have a number of APs loosing sync for periods of tim