Re: [OSL | CCIE_Voice] AAR with IPCC

2008-09-07 Thread Jonathan Charles
AAR does not work and is not supported with IPCC. Jonathan On Sat, Sep 6, 2008 at 9:28 PM, Paul and Bobs [EMAIL PROTECTED] wrote: Has anyone got IPCC working with AAR. When i call from BR1 to HQ IPCC pilot number i see the network congestion message and the isdn messages hit the gateway but

Re: [OSL | CCIE_Voice] BACD IVR Operation

2008-09-07 Thread Jonathan Charles
Rerecord the prompt (use Unity) and change the param aa-hunt[menu option] to whatever you want it to be Jonathan On Sat, Sep 6, 2008 at 5:14 PM, Kumar, Narinder [EMAIL PROTECTED] wrote: Can I change the IVR of BACD? For Sales Press 1 For Customer service press 2 Dial By Extn press 3

[OSL | CCIE_Voice] Fast busy on unallocated number

2008-09-07 Thread Paul and Bobs
If my system is setup with teh following DID number range 617 302 1XXX and I only have DN setup for 617 302 10XX when someone tries to call a number with my range but that has not been allocated they get fast busy 617 302 1800 What I would like to try and do is create perhaps a CTI RP with

Re: [OSL | CCIE_Voice] AAR with IPCC

2008-09-07 Thread Paul and Bobs
Thanks On Sun, Sep 7, 2008 at 2:28 PM, Jonathan Charles [EMAIL PROTECTED] wrote: AAR does not work and is not supported with IPCC. Jonathan On Sat, Sep 6, 2008 at 9:28 PM, Paul and Bobs [EMAIL PROTECTED]wrote: Has anyone got IPCC working with AAR. When i call from BR1 to HQ IPCC pilot

Re: [OSL | CCIE_Voice] Failed GK Calls to IPCC Services

2008-09-07 Thread Devildoc
No, it's NOT the CSS on the translation pattern. It's the CSS on the GK trunk. Now, if you don't understand the difference, then i would highly suggest that you lab it up yourself! JD Date: Sun, 7 Sep 2008 08:31:08 -0500From: [EMAIL PROTECTED]: [EMAIL PROTECTED]: Re: [OSL | CCIE_Voice]

Re: [OSL | CCIE_Voice] Failed GK Calls to IPCC Services

2008-09-07 Thread Devildoc
No Jonathan, you didn't read my posts correctly. If you went back to read it again, you would see that my CSS for translation patterns DID have the pt-internal. That was why it worked when i called from BR2 phones to HQ and BR1 phones. If I didn't have the pt-internal in my CSS for

[OSL | CCIE_Voice] ICD Extension Not Showing Up

2008-09-07 Thread Devildoc
I know there was a post on here a while back that has the solution to restart a certain IPCC Express service to have the ICD extension showing up when you try to associate a user to an ICD resource. Does anyone know what's the service name? I can't find it anywhere. It's not the CRS Engine

Re: [OSL | CCIE_Voice] Failed GK Calls to IPCC Services

2008-09-07 Thread Jonathan Charles
So, basically what we said initially CSS on translation pattern... Jonathan On Sun, Sep 7, 2008 at 8:16 AM, Devildoc [EMAIL PROTECTED] wrote: The reason why it worked when i changed to 4 digits was because i had my GK translation patterns in their own partition called pt-gk and the

[OSL | CCIE_Voice] ICD extension Not Showing up

2008-09-07 Thread Hardesty, Scott
, information, and fun that are part of your life. http://clk.atdmt.com/MRT/go/msnnkwxp1020093175mrt/direct/01/ -- next part -- An HTML attachment was scrubbed... URL: http://onlinestudylist.com/pipermail/ccie_voice/attachments/20080907/b6a 7f65a/attachment-0001.html

[OSL | CCIE_Voice] fastbusy on unallocated number

2008-09-07 Thread Hardesty, Scott
that are part of your life. http://clk.atdmt.com/MRT/go/msnnkwxp1020093175mrt/direct/01/ -- next part -- An HTML attachment was scrubbed... URL: http://onlinestudylist.com/pipermail/ccie_voice/attachments/20080907/b6a 7f65a/attachment-0001.html

Re: [OSL | CCIE_Voice] Failed GK Calls to IPCC Services

2008-09-07 Thread Vik Malhi
I'm not reading it the same way. I'm understanding that the css of the gk trunk needs visibility of the cti ports. The translation still does the translation (stripping of tech prefix) but the Css of the trunk is used to forward the call onto the cti port. If the end destination was an ip

Re: [OSL | CCIE_Voice] ICD Extension Not Showing Up

2008-09-07 Thread Vik Malhi
IIS Admin service. Vik Malhi - CCIE#13890 Senior Technical Instructor - IPexpert Inc Telephone: +1.810.326.1444 Fax: +1.810.454.0130 Mailto: [EMAIL PROTECTED] Join IPexpert's Free CCIE Peer Groups Study Communities at www.IPexpert.com/communities On Sep 7, 2008, at 7:37 AM, Devildoc [EMAIL

Re: [OSL | CCIE_Voice] ICD extension Not Showing up

2008-09-07 Thread Devildoc
/ -- next part -- An HTML attachment was scrubbed... URL: http://onlinestudylist.com/pipermail/ccie_voice/attachments/20080907/b6a 7f65a/attachment-0001.html -- Message: 2 Date: Sun, 7 Sep 2008 07:52:55 -0500 From: Jonathan Charles [EMAIL PROTECTED

Re: [OSL | CCIE_Voice] ICD Extension Not Showing Up

2008-09-07 Thread Devildoc
Thanks Vik!!! JD From: [EMAIL PROTECTED]: [EMAIL PROTECTED]: Re: [OSL | CCIE_Voice] ICD Extension Not Showing UpDate: Sun, 7 Sep 2008 08:49:49 -0700CC: ccie_voice@onlinestudylist.com IIS Admin service.Vik Malhi - CCIE#13890 Senior Technical Instructor - IPexpert Inc Telephone:

Re: [OSL | CCIE_Voice] Failed GK Calls to IPCC Services

2008-09-07 Thread Devildoc
That was what i had to do to fix the problem. I gave the GK trunk visibility to the translation patterns and CTI ports and that worked. JD From: [EMAIL PROTECTED]: [EMAIL PROTECTED]: Re: [OSL | CCIE_Voice] Failed GK Calls to IPCC ServicesDate: Sun, 7 Sep 2008 08:47:36 -0700CC: [EMAIL

Re: [OSL | CCIE_Voice] Failed GK Calls to IPCC Services

2008-09-07 Thread Vik Malhi
yep- thats probably a typo. The call flow is: (1) Call comes into trunk with DNIS=1#1710. (2) Matches Translation Pattern. (3) 1# stripped. (4) Matches CTI RP 1710. To get from step (3) to step (4) logic dictates that the CSS of the Translation pattern should see the CTI RP. However the

Re: [OSL | CCIE_Voice] ICD Extension Not Showing Up

2008-09-07 Thread Jonathan Charles
I actually ran into this problem yesterday and rebooted the server... (after several unsuccessful Engine restarts...) after I added the IPPA service, JTAPI died... a reboot fixed it... Not sure which service tho... Jonathan On Sun, Sep 7, 2008 at 9:37 AM, Devildoc [EMAIL PROTECTED] wrote: I

Re: [OSL | CCIE_Voice] Failed GK Calls to IPCC Services

2008-09-07 Thread Devildoc
I don't get it?? How is it a typo? Why can't the pattern 1#[12]XXX of the translation pattern match the digits 1#1710? JD Date: Sun, 7 Sep 2008 10:03:48 -0500From: [EMAIL PROTECTED]: [EMAIL PROTECTED]: ccie_voice@onlinestudylist.com; [EMAIL PROTECTED]: Re: [OSL | CCIE_Voice] Failed GK

Re: [OSL | CCIE_Voice] Failed GK Calls to IPCC Services

2008-09-07 Thread Vik Malhi
No typo- it matches. Thread closed? :-) Vik Malhi - CCIE#13890 Senior Technical Instructor - IPexpert Inc Telephone: +1.810.326.1444 Fax: +1.810.454.0130 Mailto: [EMAIL PROTECTED] Join IPexpert's Free CCIE Peer Groups Study Communities at www.IPexpert.com/communities On Sep 7, 2008, at

Re: [OSL | CCIE_Voice] Failed GK Calls to IPCC Services

2008-09-07 Thread Devildoc
Amen to that!!! And thanks Vik. JD From: [EMAIL PROTECTED]: [EMAIL PROTECTED]: Re: [OSL | CCIE_Voice] Failed GK Calls to IPCC ServicesDate: Sun, 7 Sep 2008 11:02:47 -0700CC: [EMAIL PROTECTED]; ccie_voice@onlinestudylist.com; [EMAIL PROTECTED]; [EMAIL PROTECTED] No typo- it matches. Thread

Re: [OSL | CCIE_Voice] fastbusy on unallocated number

2008-09-07 Thread Cardwell, Mark
/20080907/b6a 7f65a/attachment-0001.html -- Message: 2 Date: Sun, 7 Sep 2008 07:52:55 -0500 From: Jonathan Charles [EMAIL PROTECTED] Subject: Re: [OSL | CCIE_Voice] Fast busy on unallocated number To: Paul and Bobs [EMAIL PROTECTED] Cc: ccie_voice@onlinestudylist.com Message

Re: [OSL | CCIE_Voice] fastbusy on unallocated number

2008-09-07 Thread Hardesty, Scott
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Re: [OSL | CCIE_Voice] fastbusy on unallocated number

2008-09-07 Thread Devildoc
/ccie_voice/attachments/20080907/b6a7f65a/attachment-0001.html--Message: 2Date: Sun, 7 Sep 2008 07:52:55 -0500From: Jonathan Charles [EMAIL PROTECTED]Subject: Re: [OSL | CCIE_Voice] Fast busy on unallocated numberTo: Paul and Bobs [EMAIL PROTECTED]Cc: [EMAIL PROTECTED

Re: [OSL | CCIE_Voice] fastbusy on unallocated number

2008-09-07 Thread Jonathan Charles
_ See how Windows connects the people, information, and fun that are part of your life. http://clk.atdmt.com/MRT/go/msnnkwxp1020093175mrt/direct/01/ -- next part -- An HTML attachment was scrubbed... URL: http://onlinestudylist.com/pipermail/ccie_voice/attachments/20080907

Re: [OSL | CCIE_Voice] fastbusy on unallocated number

2008-09-07 Thread Jonathan Charles
/pipermail/ccie_voice/attachments/20080907/b6a 7f65a/attachment-0001.htmlhttp://onlinestudylist.com/pipermail/ccie_voice/attachments/20080907/b6a7f65a/attachment-0001.html -- Message: 2 Date: Sun, 7 Sep 2008 07:52:55 -0500 From: Jonathan Charles [EMAIL PROTECTED] Subject