It's getting strangely quiet...
Has everyone left ahp or are things working?
I remain the same with http operational and ftp, vcp, and mail down.
I just called ahp and Greg's mailbox is full, so at this point, I have
absolutely no idea what the status of this mess is.
It's hard to make a stay or
FWIW...
Knock on wood...
I am completely up and running and have been since late Saturday night.
mail, http, vcp, rdp. and freaky fast too, which I am not complaining.
I would throw another support ticket in and let him know that way.
Jeff
On Wed, Feb 27, 2008 at 9:53 AM, Terry Schmitt
i emailed greg yesterday just to see if everything was done (as in,
we expect everything should be working, so please report any issues
versus we are not done, so you may still encounter intermittent
issues).
he did mention that he'd been doing his best to keep the support page
of the site up to
-
From: Terry Schmitt [mailto:[EMAIL PROTECTED]
Sent: Wednesday, February 27, 2008 9:53 AM
To: CF-Talk
Subject: Re: The unofficial ahphosting status thread
It's getting strangely quiet...
Has everyone left ahp or are things working
btw, just thought i'd throw out an i'm not leaving. i'm relatively
new to AHP and i'll take it on faith for now that this outage is the
exception rather than the rule. I'm choosing to look at it as, hey,
my host was taking the initiative to upgrade the software that i get
to use... without me
I agree and am in the same boat - entering only my second month with him. I
value the one to one relationship and have no intention of leaving at the
moment.
I have been up and running without hitch since late sunday (though I do not
use the CP so couldn't tell you about that). I launched two
having lawyers with fangs and suckers
getting involved. Just a 'gesture', a mere token.
My .02.
-Original Message-
From: Charlie Griefer [mailto:[EMAIL PROTECTED]
Sent: Wednesday, February 27, 2008 8:29 AM
To: CF-Talk
Subject: Re: The unofficial ahphosting status thread
btw, just
I pretty much agree with you all.
Greg is generally very accessible and it's nice talking to tech support that
actually knows something instead of some 3rd shift tech support dweeb that
couldn't care less about you or your server problem.
Lack of email is my main concern at this point. I can
: The unofficial ahphosting status thread
@Terry: Yes, everything is working on my end, including the CP. As Jeff
noticed, it's a tad bit faster too. You're probably on the same box as Mary
Jo, where as I recall, Greg said it was 'toast'- but I'm just guessing. So
like everyone, I am just waiting
: Michael E. Carluen [mailto:[EMAIL PROTECTED]
Sent: Wednesday, February 27, 2008 12:07 PM
To: CF-Talk
Subject: RE: The unofficial ahphosting status thread
@Terry: Yes, everything is working on my end, including the CP. As Jeff
noticed, it's a tad bit faster too. You're probably on the same box
Sometimes is pays to be the squeaky wheel, not that I was by any means. I
finally contacted AHP, via a ticket, a second time since the upgrade. Greg
though my server was up 100%, which wasn't the case.
The bottom line is that I'm now up 100%. The Virtuozzo Control Panel is the
only remaining
I'm actually one of the *really* fortunate ones. When my VPS (which I
currently maintain for a single client) went down on Sunday 10 days ago, I
yelled immediately. I don't know whether mine was one of the first affected,
or whether I just noticed it early. But I exchanged e-mails with Greg on
Did he (Greg) give any indication when we can connect to helm?
I am on a shared account by the way and luckily we are up and running again -
email ok, ftp ok and able to connect via Navicat to the MySQL Database server.
But NO helm.
How busy is he at the moment? I need a 2nd database.
Kind
Well... A week has gone by already.
My http and CF are working with occasional outages. I don't know if the outages
are caused by repair work or the core problem.
Email and FTP are still down.
VCP worked over the weekend, but is down again.
I appreciate the occasional update from Michael, but
No crackpot problems that you don't make yourself. No goofball code
blowing up the server. No crazy loads bogging the server. I'm not
actively in the programming business any more but I still keep the
servers. I'll never suffer thru a shared host, having known the
freedom of dedicated, and
Thanks for the update. It's good to hear some news.
I just wish we could get some updates on progress and issues
remaining directly from Greg. It wouldn't take long to issue
a mass emailing to clients once-a-day. Would you encourage him
to do that, please?
Just to add to this comment, this I
Message-
From: Michael Dinowitz [mailto:[EMAIL PROTECTED]
Sent: Saturday, February 23, 2008 10:45 PM
To: CF-Talk
Subject: Re: The unofficial ahphosting status thread
I talked to Greg right before Shabbos and he gave me a breakdown of what
happened
For now, I'm staying put with AHP. I just hope this is a
once-in-a-decade freak problem.
For me, this hasn't been the only problem I've had while at AHP, although by
far the worst. But in the few months I've been here, I've had a fair amount of
other downtime, so just not willing to wait and
Thanks for the feedback and info, Mary Jo...
Rick
-Original Message-
From: Mary Jo Sminkey [mailto:[EMAIL PROTECTED]
Sent: Sunday, February 24, 2008 1:18 PM
To: CF-Talk
Subject: Re: The unofficial ahphosting status thread
For now, I'm staying put with AHP. I just hope
What a mess for many of you; Mary Jo your story in particular. 3
hosting moves? Jeez. Stick to that CT dedicated. Shared hosting is
problematic at best imho. Dedicated hosting is the only way to go.
No crackpot problems that you don't make yourself. No goofball code
blowing up the server.
The biggest issue I have now is that CF 8 is going down
at least once per day and I have to logon via RDC and
restart it.
Anyone else with site running seeing this behavior?
Yeh, I've been seeing that intermitantly. I have everything up and running
tho http went down for about an hour or
for the last 24 hours, so I hope that
tells me most of the problems are being solved.
Rick
-Original Message-
From: Dominic Watson [mailto:[EMAIL PROTECTED]
Sent: Saturday, February 23, 2008 9:55 AM
To: CF-Talk
Subject: Re: The unofficial ahphosting status thread
The biggest
I was referring to CF 8 specifically. I could get http access,
but when I couldn't get my sites, I would RDC into the server
just to find out that CF had gone offline. I would restart it
and all was well. If that happens, I might as well not have http period.
It's been running without
Rick (and Dominic),
On Sat, Feb 23, 2008 at 10:58 AM, Rick Faircloth [EMAIL PROTECTED]
wrote:
I was referring to CF 8 specifically.
I had this problem at the beginning of the week. Greg suggested that, in my
case, it had occurred following a reboot he had done.
I don't know if he was
I haven't actually tried it. And fortunately, I haven't had problems since
then.
But it's something you might try.
Thank you Tom :)
Dom
--
Blog it up: http://fusion.dominicwatson.co.uk
~|
Adobe® ColdFusion® 8 software
Thanks for that tip, Tom.
Rick
-Original Message-
From: Tom McNeer [mailto:[EMAIL PROTECTED]
Sent: Saturday, February 23, 2008 2:20 PM
To: CF-Talk
Subject: Re: The unofficial ahphosting status thread
Rick (and Dominic),
On Sat, Feb 23, 2008 at 10:58 AM, Rick Faircloth [EMAIL
McNeer [mailto:[EMAIL PROTECTED]
Sent: Saturday, February 23, 2008 2:20 PM
To: CF-Talk
Subject: Re: The unofficial ahphosting status thread
Rick (and Dominic),
On Sat, Feb 23, 2008 at 10:58 AM, Rick Faircloth [EMAIL PROTECTED]
wrote:
I was referring to CF 8 specifically
5:27 PM
To: CF-Talk
Subject: Re: The unofficial ahphosting status thread
I haven't even bothered trying my site (or remote desktop or control
panel) figuring work was still being done.
just logged into remote desktop successfully. cf 8 app service wasn't
started, so i fired it up
://www.winninginthemargins.com
and use passcod: GoldenGrove
-Original Message-
From: Charlie Griefer [EMAIL PROTECTED]
To: CF-Talk cf-talk@houseoffusion.com
Sent: 2/23/2008 2:27 PM
Subject: Re: The unofficial ahphosting status thread
I haven't even bothered trying my site (or remote desktop or control
panel
The biggest issue I have now is that CF 8 is going down
at least once per day and I have to logon via RDC and
restart it.
Anyone else with site running seeing this behavior?
The box I was on never did come back up at all, as Greg put it, it's toast.
I'm very glad I didn't wait it out and am
, February 23, 2008 6:42 PM
To: CF-Talk
Subject: Re: The unofficial ahphosting status thread
The biggest issue I have now is that CF 8 is going down
at least once per day and I have to logon via RDC and
restart it.
Anyone else with site running seeing this behavior?
The box I was on never
I talked to Greg right before Shabbos and he gave me a breakdown of what
happened:
---
1. I requested support on an swsoft product.
2. I was instructed to upgrade as that issue I had was addressed in the upgrade
to 4.0
3. I have been around long enough to know that you never load the first
Hello
I am a shared hosting customer of AHP and we are affected as well. Not just the
ones with a VPS account. Our site was down (www.pasionutritionals.com) as well.
But we are lucky that we have a spare site which we are planning to shut down
to go all the way to AHP to this domain and
On Friday 22 Feb 2008, John Mason wrote:
If any one who is a AHP Hosting customer that is facing these problems.
Please feel free to email me off list. FusionLink is happy to help provide
additional and /or new hosting services.
Man, picking over the bodies before they're even dead...
--
Tom
That's sorta lame. I think we're all capable of making the decision to stay or
go and not to mention which host we would choose.
I'm sure that any host out there is happy to provide service. What makes you so
special? (don't bother answering here)
If any one who is a AHP Hosting customer that
Things are looking brighter this morning.
- Control Panel works.
- http works but all sites return 503 - Service Unavailable
- No FTP
- No email
Since there are quite a few concerned ahphosting customers here, I
thought I'd start this thread instead of using the lengthy Holy
Grail
On Friday 22 Feb 2008, Terry Schmitt wrote:
That's sorta lame. I think we're all capable of making the decision to stay
or go and not to mention which host we would choose.
Never mind that services that want any form of resilience will already be
hosting with two different providers in two
Things are looking brighter this morning.
- Control Panel works.
- http works but all sites return 503 - Service Unavailable
- No FTP
- No email
Well I have not been able to login to Helm4 sofar and our FTP access is down as
well. All I need is just a backup right now.
On Friday 22 Feb 2008, Anthony Katgert wrote:
Well I have not been able to login to Helm4 sofar and our FTP access is
down as well. All I need is just a backup right now.
Not a lot of help now, but next time you'll make sure systems send you
nightlies, yes ? :-)
--
Tom Chiverton
Helping to
: The unofficial ahphosting status thread
On Friday 22 Feb 2008, Terry Schmitt wrote:
That's sorta lame. I think we're all capable of making the decision to
stay
or go and not to mention which host we would choose.
Never mind that services that want any form of resilience will already
On Friday 22 Feb 2008, Russ wrote:
How would you go about something like this? Do you just pay for an extra
host as a backup and not use it? How do you synchronize your db, etc.
Depends on your risks, how much data you can afford to lose, etc. etc.
As a basic belt and braces for a low
I do not follow you Tom.
What did you mean with that remark.
Not a lot of help now, but next time you'll make sure systems send you
nightlies, yes ? :-)
--
Tom Chiverton
Helping to assertively revolutionize B2B bandwidth
on: http://thefalken.livejournal.com
If the only backup you have is at the hosting centre, you are a bit stuck -
it's not much work to have the system send you a dump every night.
--
Tom Chiverton
Helping to collaboratively improve prospective mindshares
on: http://thefalken.livejournal.com
-Original Message-
From: Anthony Katgert [mailto:[EMAIL PROTECTED]
Sent: Friday, February 22, 2008 9:22 AM
To: CF-Talk
Subject: Re: The unofficial ahphosting status thread
I do not follow you Tom.
What did you mean with that remark.
Not a lot of help now, but next time
My setup so far, and I'm not comfortable with it, is...
I run nightly MySQL backups, zip em, encrypt em, and email to a google account.
My cf code is all in SVN on a different host, so I have all my code.
Email is another story. I don't really have a good off-site plan for that,
although based on
As a basic belt and braces for a low traffic site, emailing a DB dump
off site
may suffice, given you can probably set up new hosting* in less than a
day if
you don't have a load balanced or redundant site set up already.
Yeah, I have a daily backup of all my MySQL DBs set up in Navicat
Russ wrote:
How would you go about something like this? Do you just pay for an extra
host as a backup and not use it? How do you synchronize your db, etc.
For a simple site the 'things to move' usually breaks out to:
- code
Easy, will be in your repository on another location.
- email
Is
Down since this AM... Again. I really hope they resolve this ASAP.
Had VCP for a while, now thats dead.
NO HTTP
I have mail, or at least I am able to connect and check.
RDP is functioning...
Sometimes, If I can get into the VCP I restart the container and sometimes
that brings up HTTP
If I can
Pfff
I was able to connect to the mysql database server and created a backup and
extracted a mysql.sql file to my notebook
with Navicat
I do not follow you Tom.
What did you mean with that remark.
Not a lot of help now, but next time you'll make sure systems send
you
nightlies,
You can do the same thing using the free MySQL Administrator (GUI) tool.
-Original Message-
From: Anthony Katgert [mailto:[EMAIL PROTECTED]
Sent: Friday, February 22, 2008 2:09 PM
To: CF-Talk
Subject: Re: The unofficial ahphosting status thread
Pfff
I was able to connect
I am suprised y'all are hanging on this long. I would expext that some of
you would have chipped in and got a dedicated box by now. The notion of a
hosting collective just came to mind. Kinda like OSS but for hosting.
And no, I haven't been following.
Best of luck with this. I feel your pain.
G
-Original Message-
From: Gerald Guido [mailto:[EMAIL PROTECTED]
Sent: Friday, February 22, 2008 7:19 PM
To: CF-Talk
Subject: Re: The unofficial ahphosting status thread
I am suprised y'all are hanging on this long. I would expext that some of
you would have chipped in and got a dedicated
That notion has crossed my mind, but that brings up a whole different set of
issues.
My web sites are finally back up and working extremely fast I might add.
RDC and VCP are working.
Still no email or ftp though... Bummer!
I am suprised y'all are hanging on this long. I would expext that some
But I will add that FusionLink's prices are astronomical
compared to AHP!
-Original Message-
From: Rick Faircloth [mailto:[EMAIL PROTECTED]
Sent: Friday, February 22, 2008 9:54 PM
To: CF-Talk
Subject: RE: The unofficial ahphosting status thread
I've had HTTP, FTP, RDC, haven't
I've gone from having http to nothing. I went totally down last night.
Still no news or update.
I know next to nothing about Virtuozzo, but it would be nice to know if this is
a Virtuozzo software problem, server config issue, hardware problem or
combination of all three. I've googled for
On Thursday 21 Feb 2008, Terry Schmitt wrote:
I know next to nothing about Virtuozzo, but it would be nice to know if
this is a Virtuozzo software problem,
I know it's a pain not knowing, but you have to take comfort from the fact
they are spending more time fixing it that answering questions
Message-
From: Tom Chiverton [mailto:[EMAIL PROTECTED]
Sent: Thursday, February 21, 2008 8:49 AM
To: CF-Talk
Subject: Re: The unofficial ahphosting status thread
On Thursday 21 Feb 2008, Terry Schmitt wrote:
I know next to nothing about Virtuozzo, but it would be nice to know
it looks like the issue has finally been resolved: got all services back
now...
Azadi Saryev
Sabai-dee.com
http://www.sabai-dee.com/
Terry Schmitt wrote:
Since there are quite a few concerned ahphosting customers here, I thought
I'd start this thread instead of using the lengthy Holy Grail
Well, that's a good sign. I'm still down hard, but obviously it takes time to
get to all the systems...
it looks like the issue has finally been resolved: got all services back
now...
Azadi Saryev
Sabai-dee.com
http://www.sabai-dee.com/
Terry Schmitt wrote:
Everything but VCP here...
-Original Message-
From: Terry Schmitt [mailto:[EMAIL PROTECTED]
Sent: Thursday, February 21, 2008 10:46 AM
To: CF-Talk
Subject: Re: The unofficial ahphosting status thread
Well, that's a good sign. I'm still down hard, but obviously it takes time
Everything but VCP here...
I'm still downRDC *seems* to be up except it won't actually let me do
anything on the server. It's been that way since yesterday. I'd just like to be
able to get in there and grab some files, export my SSL, etc. but can't even
get enough access to the server to
Just a thought on this ...
On Thu, Feb 21, 2008 at 12:18 PM, Mary Jo Sminkey [EMAIL PROTECTED]
wrote:
I'm still downRDC *seems* to be up except it won't actually let me do
anything on the server.
I had the same problem on Monday. It coincided with very slow response to
normal HTTP calls,
I've heard from Greg and it turns out to be a bug in in a core virtuozzo
sys file and they're getting a fix over to Greg. Unfortunately, Greg was the
one to find the bug and it bit him. :(
On Thu, Feb 21, 2008 at 10:12 AM, Azadi Saryev [EMAIL PROTECTED] wrote:
it looks like the issue has
I've heard from Greg and it turns out to be a bug in in a core virtuozzo
sys file and they're getting a fix over to Greg. Unfortunately, Greg was
the
one to find the bug and it bit him. :(
Ouch. I'm glad I'm not in the hosting business. I must say, I've had good
access for this last couple
Don't know that his assessment of the router issue was correct. But it did
seem as if something *other* than just Virtuozzo was going wrong, too.
Mine cleared up. Hope yours does, too.
Nope, still can't access. I was hoping to just export my SSL but guess I'll
have to go through having it
, 2008 3:17 PM
To: CF-Talk
Subject: Re: The unofficial ahphosting status thread
Don't know that his assessment of the router issue was correct. But it
did
seem as if something *other* than just Virtuozzo was going wrong, too.
Mine cleared up. Hope yours does, too.
Nope, still can't
I can't get into anything right now...
Rick
-Original Message-
From: Michael E. Carluen [mailto:[EMAIL PROTECTED]
Sent: Thursday, February 21, 2008 7:07 PM
To: CF-Talk
Subject: RE: The unofficial ahphosting status thread
Now here's a totally new symptom. On some of my sites
I've been totally dead since 4:30pm EST.
I just finished setting up new DNS servers and moved my email to a email
hosting company... 5 days without email was my limit.
I can't get into anything right now...
Rick
~|
Adobe®
ColdFusion 8 Enterprise hosting
FREE Subversion hosting
-Original Message-
From: Terry Schmitt [mailto:[EMAIL PROTECTED]
Sent: Thursday, February 21, 2008 11:02 PM
To: CF-Talk
Subject: Re: The unofficial ahphosting status thread
I've been totally dead since 4:30pm EST.
I just finished
PM
To: CF-Talk
Subject: Re: The unofficial ahphosting status thread
I've been totally dead since 4:30pm EST.
I just finished setting up new DNS servers and moved my email to a email
hosting company... 5 days without email was my limit.
I can't get into anything right now...
Rick
I'm getting a full report for you but this is a quote from Greg until then:
I have a virtuozzo blog I write to. I will be covering this entire fiascoe
on it and ill give you a link to provide folks to show how diligently we
have been working to fix this.
On Wed, Feb 20, 2008 at 2:07 PM, Michael
Since there are quite a few concerned ahphosting customers here, I thought I'd
start this thread instead of using the lengthy Holy Grail thread.
My current status on a VPS is:
http up about 80% since Sunday.
email down 100%.
RDC comes and goes. Currently down.
FTP down 100%.
To: CF-Talk
Subject: The unofficial ahphosting status thread
Since there are quite a few concerned ahphosting customers here, I thought
I'd start this
thread instead of using the lengthy Holy Grail thread.
My current status on a VPS is:
http up about 80% since Sunday.
email down 100%.
RDC
I'll add that I sent Greg an e-mail letting him know about this thread, and
he asked me to post this:
SWSoft wont tell me what,s going on as they don't even know at this point.
All I know is that things ran fine prior to version 4 upgrade Friday
so If I tell folks something it would have to be
I'll have a full update on it very soon.
On Wed, Feb 20, 2008 at 1:47 PM, Terry Schmitt [EMAIL PROTECTED] wrote:
Since there are quite a few concerned ahphosting customers here, I thought
I'd start this thread instead of using the lengthy Holy Grail thread.
My current status on a VPS is:
Thanks, Michael!
Rick
-Original Message-
From: Michael Dinowitz [mailto:[EMAIL PROTECTED]
Sent: Wednesday, February 20, 2008 2:07 PM
To: CF-Talk
Subject: Re: The unofficial ahphosting status thread
I'll have a full update on it very soon
]
Sent: Wednesday, February 20, 2008 2:20 PM
To: CF-Talk
Subject: Re: The unofficial ahphosting status thread
I'll add that I sent Greg an e-mail letting him know about this thread, and
he asked me to post this:
SWSoft wont tell me what,s going on as they don't even know at this point.
All I
On Wed, Feb 20, 2008 at 2:56 PM, Rick Faircloth [EMAIL PROTECTED]
wrote:
I've purposely not tried to contact him so I wouldn't slow him down.
Sure. I just thought with so many folks having problems, and so many saying
I haven't heard from him, that he should have a chance to speak.
However,
However, it is curious that with a major upgrade there wouldn't be
a rollback option in place...
Yeah, that's where the major screw-up seems to be. And that statement from him
doesn't exactly give me warm fuzzies about our servers working anytime soon.
Mary Jo
PROTECTED]
Sent: Wednesday, February 20, 2008 3:46 PM
To: CF-Talk
Subject: Re: The unofficial ahphosting status thread
On Wed, Feb 20, 2008 at 2:56 PM, Rick Faircloth [EMAIL PROTECTED]
wrote:
I've purposely not tried to contact him so I wouldn't slow him down.
Sure. I just thought
Rick,
I knew you weren't being critical. We're probably both just too sensitive
about the fact that e-mail isn't very good at showing the expression on your
face when you say something. ;-)
--
Thanks,
Tom
Tom McNeer
MediumCool
http://www.mediumcool.com
1735 Johnson Road NE
Atlanta, GA 30306
Still no VCP, but my RDC, HTTP, and FTP are back...
Rick
-Original Message-
From: Tom McNeer [mailto:[EMAIL PROTECTED]
Sent: Wednesday, February 20, 2008 5:56 PM
To: CF-Talk
Subject: Re: The unofficial ahphosting status thread
Rick,
I knew you weren't being critical. We're
still no http, no ftp, no rdc and no vcp either...
rdc ftp worked for a while about 24 hours ago...
with vcp - i was only ever able to log into it once, the very first
time, and never since then... it just times out all the time... anyone
else had such problems with vcp?
Azadi Saryev
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