Re: Ideas for Improving our Jira Workflow

Agreed Sharan, it was just a try and it's not worth it for us. I just closed it, thanks for checking! Jacques Le 17/08/2016 à 09:50, Sharan Foga a écrit : Hi Jacques I took a look at the Service Desk functionality you enabled in Jira and I'm not sure that it fits the project flow. It seems t

Re: Ideas for Improving our Jira Workflow

Hi Jacques I took a look at the Service Desk functionality you enabled in Jira and I'm not sure that it fits the project flow. It seems to be focussed at customer service desk resolution within agreed timeframes. Although you could argue that our users are also our customers, no one is under an

Re: Ideas for Improving our Jira Workflow

Hi Jacques I'll take a look at this Jira Service Desk functionality and come back with some feedback. Thanks Sharan On 2016-07-30 13:53 (+0200), Jacques Le Roux wrote: > Hi Sharan, All, > > I just did something which might help us, at least on your point 4. I have > enabled the Jira Servi

Re: Ideas for Improving our Jira Workflow

I believe we need more automated tools, if we have to do to much things by hand (almost) nothing will ever be done Jacques Le 15/07/2016 à 19:38, Pierre Smits a écrit : I was indeed referring to that document. Though that only addresses improvements, new features and wishes, it can be tied in

Re: Ideas for Improving our Jira Workflow

Le 15/07/2016 à 16:12, Pierre Smits a écrit : 1) Highlight Parked / On Hold Jiras >We have quite a few Jira issues that are 'parked' or 'on hold' – so it >would be good if these were clearly identified so that if people come >across them they know that they are not being worked on (and the reason

Re: Ideas for Improving our Jira Workflow

Hi Sharan, All, I just did something which might help us, at least on your point 4. I have enabled the Jira Service Desk option so we have now a SLA feature (Service Level Agreement) I used the default, can be changed at https://issues.apache.org/jira/servicedesk/agent/OFBIZ/sla (need more work

Re: Ideas for Improving our Jira Workflow

I was indeed referring to that document. Though that only addresses improvements, new features and wishes, it can be tied in with a (loosely) planning [1] regarding future releases [2] and existing components. Bugs could thus be tied in the same way. [1] You should take this as potential intent, n

Re: Ideas for Improving our Jira Workflow

Le 15/07/2016 à 16:12, Pierre Smits a écrit : I remember us having a wiki page indicating who was interested in what and who was willing to work on what. A page I now can't find that easily. Maybe we could revisit that and see if we can bring that back to life. This ? https://cwiki.apache.org/

Re: Ideas for Improving our Jira Workflow

Hi Sharan, All, Please see inline. Best regards, Pierre Smits ORRTIZ.COM OFBiz based solutions & services OFBiz Extensions Marketplace http://oem.ofbizci.net/oci-2/ On Fri, Jul 15, 2016 at 11:53 AM, Sharan Foga wrote: > Hi All > > We have an amazing number of Jiras o

Re: Ideas for Improving our Jira Workflow

Hi Sharan, inline... Le 15/07/2016 à 11:53, Sharan Foga a écrit : Hi All We have an amazing number of Jiras open and because we have so many it's getting very confusing as to what are the priorities and things are getting clogged up. I've got a few initial ideas and suggestions that could m

Ideas for Improving our Jira Workflow

Hi All We have an amazing number of Jiras open and because we have so many it's getting very confusing as to what are the priorities and things are getting clogged up. I've got a few initial ideas and suggestions that could maybe help improve the workflow 1) Highlight Parked / On Hold Jiras