Yes, this would be at the ILS server host level.
Rough Setup steps:
1. Account with Flowroute.
2. Action Trigger reactor installed.
3. New action trigger templates formatted to output in the json format
that the API requires.
4. Action Trigger runner script setup. (We pre-process
This would need to be done at the ILS server host level rather than at the
library level?
Diane Disbro
Pronouns: she/her
Circulation Coordinator
Scenic Regional Library
251 Union Plaza Drive
Union, MO 63084
(636) 583-0652 ext 110
ddis...@scenicregional.org
On Wed, Feb 8, 2023 at 11:31 AM Josh
Just in case you were looking for alternatives, We switched from the email
sms gateway to using an API provided by a vendor (flowroute) back in 2018
and that works so much better. No need to know the carrier of the user.
And we can check each message for deliverability with another api call
later
ion Group
Cc: Jessica Woolford
Subject: Re: [Evergreen-general] SMS notice bounce backs
I have attached output from our config.sms_carrier table, for all active
carriers. Keep in mind that for smaller carriers, the gateway may vary by
region.
On Fri, Feb 3, 2023 at 2:29 PM Beth Longwell
I have attached output from our config.sms_carrier table, for all active
carriers. Keep in mind that for smaller carriers, the gateway may vary by
region.
On Fri, Feb 3, 2023 at 2:29 PM Beth Longwell via Evergreen-general <
evergreen-general@list.evergreen-ils.org> wrote:
> Jessica,
>
> I would
Jessica,
I would love to see how you have them set up.
Thanks in advance,
Beth Ross
Sage Library System
On Fri, Feb 3, 2023 at 11:49 AM Jessica Woolford via Evergreen-general <
evergreen-general@list.evergreen-ils.org> wrote:
> Apologies for chiming in late to this thread - I wanted to have
Apologies for chiming in late to this thread - I wanted to have at least
one person with the carrier listed test our notices before I made any
claims!
We started noticing difficulties with sending notices to certain carriers
last year. Somehow, we got the idea to try converting the SMS gateway to
This issue reminded me of a patron inquiry into why we ask for their
cellular provider when choosing SMS for notifications. It led me to learn
of email to SMS gateways. Although it won't help fix anything, for your
reference see below for a list of them. Since Evergreen sends SMS messages
via
Evergreen-general
Sent: Thursday, January 26, 2023 12:42 PM
To: evergreen-general@list.evergreen-ils.org
Cc: Elizabeth Davis
Subject: [Evergreen-general] SMS notice bounce backs
Hi,
I’m curious if anyone else is having bounce back issues with their SMS notices.
Our libraries have seen
Some of our Missouri Evergreen patrons receive old, stored-up, out-dated
messages in a bundle.at midnight, which they don't like.
Diane Disbro
Pronouns: she/her
Circulation Coordinator
Scenic Regional Library
251 Union Plaza Drive
Union, MO 63084
(636) 583-0652 ext 110
Yes, our whole consortium is reporting issues, especially with AT and
Cricket. Our host has tried to get to the bottom of it and said:
"Yes, there is a huge issue right now with Cricket / AT and them wanting
to stop receiving email to SMS messages, and that's how Evergreen sends
them. AT has been
Hi,
I'm curious if anyone else is having bounce back issues with their SMS notices.
Our libraries have seen an increase in bounce backs from a few different
carriers, mostly Verizon and AT The bounce backs usually say that the user
can't be found or that the service is unavailable. In most
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