Re: [Finale] Finale Documentation Review

2008-08-28 Thread shirling neueweise
You said Finale 2008; do you have the update? That might be an issue... no, but as i said: on the finalemusic.com downloads page i can't select the version (menu is visible but not accessible) and the search for finale updates doesn't seem to work. i also can't log in as an existing

Re: [Finale] Finale Documentation Review

2008-08-28 Thread Aaron Sherber
At 05:53 AM 8/28/2008, shirling neueweise wrote: on the finalemusic.com downloads page i can't select the version (menu is visible but not accessible) and the search for finale updates doesn't seem to work. i also can't log in as an existing online customer. is their site jammed? just checked

Re: [Finale] Finale Documentation Review

2008-08-28 Thread shirling neueweise
All is working fine for me this morning. Have you (just for kicks) tried a different browser? yes of course. mac firefox, mac safari, PC opera, PC firefox for e.g. i get to the login page, type in username/pass hit go and it starts to go and hangs. a few minutes later i get a server too

Re: [Finale] Finale Documentation Review

2008-08-28 Thread Aaron Sherber
At 10:24 AM 8/28/2008, shirling neueweise wrote: for e.g. i get to the login page, type in username/pass hit go and it starts to go and hangs. a few minutes later i get a server too busy message. You mean http://finalemusic.com/store/login.aspx?t=myaccount.aspx ? It worked for me both last

RE: [Finale] Finale Documentation Review

2008-08-28 Thread Johnson, Mark
] Finale Documentation Review I don't consider a manual if I can't read it in my bedtime. I usually print PDF manual out but Finale manual is too big for home printing. So, I paid for the printed manual from MM a few years ago, only to find they are printed sideway, 2 pages side by side. This won't

Re: [Finale] Finale Documentation Review

2008-08-27 Thread A-NO-NE Music
I don't consider a manual if I can't read it in my bedtime. I usually print PDF manual out but Finale manual is too big for home printing. So, I paid for the printed manual from MM a few years ago, only to find they are printed sideway, 2 pages side by side. This won't let me read in

Re: [Finale] Finale Documentation Review

2008-08-27 Thread Daniel Wolf
Since MM seems disinterested in producing a paper edition of the manual, wouldn't it be useful to be able to purchase essentially a hard copy of the html through a print-on-demand publisher like Lulu.com? Daniel Wolf ___ Finale mailing list

Re: [Finale] Finale Documentation Review

2008-08-27 Thread Chuck Israels
Somehow, reading hard copy conveys information to my brain in a way that reading a computer monitor does not. I don't know if this is generational or more or less universal, but the experiences are palpably different to me. I can't imagine absorbing complex and detailed information

Re: [Finale] Finale Documentation Review

2008-08-27 Thread dhbailey
Chuck Israels wrote: Somehow, reading hard copy conveys information to my brain in a way that reading a computer monitor does not. I don't know if this is generational or more or less universal, but the experiences are palpably different to me. I can't imagine absorbing complex and detailed

Re: [Finale] Finale Documentation Review

2008-08-27 Thread Michael Greensill
I'm with Chuck on this one, I can't absorb anything on the computer screen. I came in at Finale 3.0 and those 3 books were the reason I learnt the program from the beginning to the end. I can't imagine ploughing through it now and on-line to boot! It may one of the reasons that the program

RE: [Finale] Finale Documentation Review

2008-08-27 Thread Williams, Jim
To: finale@shsu.edu Subject: Re: [Finale] Finale Documentation Review Since MM seems disinterested in producing a paper edition of the manual, wouldn't it be useful to be able to purchase essentially a hard copy of the html through a print-on-demand publisher like Lulu.com? Daniel Wolf

Re: [Finale] Finale Documentation Review

2008-08-27 Thread Barbara Touburg
Williams, Jim wrote: I asked on the MM forum for a PDF manual for 2008 and one existed; Carla gave me the URL, and I downloaded it and printed it all out. I'll bet that a request for a 2009 manual in PDF format might yield similar results. I'll try it or you can. Jim Surely you want to share

Re: [Finale] Finale Documentation Review

2008-08-27 Thread shirling neueweise
i have just started slamming my head against the wall coming back to finale after months away from notation. fun times. crashes whenever trying to access wizard (from menu or start-up window), meaning i can't use/define/access document styles. on the finalemusic.com downloads page i can't

Re: [Finale] Finale Documentation Review

2008-08-27 Thread Christopher Smith
jef, Good news for you and other Mac users (not so good for Windows.) Finale uses whatever your system says your default browser is. You can set your default browser to whatever you want from inside Safari (yeah, I know!) Just open Safari, go to Preferences, and the first item is Default

Re: [Finale] Finale Documentation Review

2008-08-27 Thread shirling neueweise
Good news for you and other Mac users (not so good for Windows.) finale is finally listening to its users? Just open Safari, go to Preferences, and the first item is Default Browser. Select Firefox and go ahead and quit Safari, and the next time you access the Finale Help, it will open in

Re: [Finale] Finale Documentation Review

2008-08-27 Thread Christopher Smith
On Aug 27, 2008, at 9:44 PM, shirling neueweise wrote: Good news for you and other Mac users (not so good for Windows.) finale is finally listening to its users? Just open Safari, go to Preferences, and the first item is Default Browser. Select Firefox and go ahead and quit Safari, and

Re: [Finale] Finale Documentation Review

2008-08-26 Thread Phil Daley
At 8/25/2008 05:00 PM, Robert Patterson wrote: On Mon, Aug 25, 2008 at 3:38 PM, Allen Fisher [EMAIL PROTECTED] wrote: What about the help button that's right in dialogs? If I click the help button, it no longer knows which field I was in. I want help specific to exactly where I am, not just to

Re: [Finale] Finale Documentation Review

2008-08-26 Thread Robert Patterson
Phil Daley wrote: Right, that's called Context Sensitive Help in Windoze. I guess my point is that for documentation to be truly useful, not only must it be context sensitive, it must be completely integrated into the program. When Microsoft offloaded online help into MSDN for VB6, the

Re: [Finale] Finale Documentation Review

2008-08-26 Thread Robert Patterson
Another kind of help that has been lost is domain-oriented help. The kind of help we have now is basically about how to use the program. What might really help as much is how to use the program *to write music*. The old Finale Encylopedia was a great first draft. But it could go so much

Re: [Finale] Finale Documentation Review

2008-08-26 Thread Jari Williamsson
Robert Patterson wrote: I don't use the Finale documentation much. But when I have, I find it to be fairly servicable. I don't think any changes they make within the current HTML framework will make much difference. If MM wants to make a real difference with help, they need to be thinking

Re: [Finale] Finale Documentation Review

2008-08-26 Thread David W. Fenton
On 26 Aug 2008 at 7:15, Robert Patterson wrote: Phil Daley wrote: Right, that's called Context Sensitive Help in Windoze. I guess my point is that for documentation to be truly useful, not only must it be context sensitive, it must be completely integrated into the program. When

[Finale] Finale Documentation Review

2008-08-25 Thread Johnson, Mark
Greetings SHSU list subscribers, I'm Mark Johnson, and I am responsible for all of MakeMusic's notation documentation resources including the User Manual, Installation and Tutorials guide, QuickStart Videos, and other materials. We are currently conducting a review of all of these materials to

Re: [Finale] Finale Documentation Review

2008-08-25 Thread Giz Bowe
At 11:14 AM 8/25/2008, you wrote: I encourage any comments you have, but especially appreciate a description of your most negative experiences with the Finale help resources and perhaps any ideas regarding its improvement. I don't like having to use Internet Explorer to access help. In fact,

Re: [Finale] Finale Documentation Review

2008-08-25 Thread Aaron Sherber
At 02:48 PM 8/25/2008, Giz Bowe wrote: I don't like having to use Internet Explorer to access help. In fact, I don't like to go online at all for help. You do need IE (or some other browser) to access the new help files, but you don't need to be online. The help files all reside on your hard

Re: [Finale] Finale Documentation Review

2008-08-25 Thread dhbailey
Johnson, Mark wrote: Greetings SHSU list subscribers, I'm Mark Johnson, and I am responsible for all of MakeMusic's notation documentation resources including the User Manual, Installation and Tutorials guide, QuickStart Videos, and other materials. We are currently conducting a review of all

Re: [Finale] Finale Documentation Review

2008-08-25 Thread Robert Patterson
Hello, Mark. This is not a specific comment about Finale's online help, but if MM wants to hit a homerun with online documentation they'll have to get a whole lot better than they are now, or indeed that any program I know of is now. The only truly successful online help I've ever used was the

Re: [Finale] Finale Documentation Review

2008-08-25 Thread Allen Fisher
What about the help button that's right in dialogs? F1 is there on windows. On Aug 25, 2008, at 3:20 PM, Robert Patterson wrote: There should be a Help key (in VB it is F1). Pressing the help key should pop useful information about the exact dbx and exact field within the dbx where my cursor

Re: [Finale] Finale Documentation Review

2008-08-25 Thread Robert Patterson
On Mon, Aug 25, 2008 at 3:38 PM, Allen Fisher [EMAIL PROTECTED] wrote: What about the help button that's right in dialogs? If I click the help button, it no longer knows which field I was in. I want help specific to exactly where I am, not just to the dbx where I am. And it needs to make a

Re: [Finale] Finale Documentation Review

2008-08-25 Thread David W. Fenton
On 25 Aug 2008 at 15:38, Allen Fisher wrote: What about the help button that's right in dialogs? It should be mapped to the F1 key on Windows, and the appropriate key on a Mac. And *everything* in the window has to be covered if it's a single help document for an entire dialog box. And the

Re: [Finale] Finale Documentation Review

2008-08-25 Thread Aaron Sherber
At 05:35 PM 8/25/2008, David W. Fenton wrote: On 25 Aug 2008 at 15:38, Allen Fisher wrote: What about the help button that's right in dialogs? It should be mapped to the F1 key on Windows, and the appropriate key on a Mac. F1 works for me on Win -- does it not work for you? Aaron.

Re: [Finale] Finale Documentation Review

2008-08-25 Thread David W. Fenton
On 25 Aug 2008 at 17:47, Aaron Sherber wrote: At 05:35 PM 8/25/2008, David W. Fenton wrote: On 25 Aug 2008 at 15:38, Allen Fisher wrote: What about the help button that's right in dialogs? It should be mapped to the F1 key on Windows, and the appropriate key on a Mac. F1 works

Re: [Finale] Finale Documentation Review

2008-08-25 Thread Noel Stoutenburg
Johnson, Mark wrote: We are currently conducting a review of all of these materials to determine where gaps exist between user need in understanding and using the software and existing help resources. Our goal is to determine which users do not find the help they need, why, and how these

Re: [Finale] Finale Documentation Review

2008-08-25 Thread Aaron Sherber
At 08:55 PM 8/25/2008, Noel Stoutenburg wrote: very often. But one thing that I would suggest would be an invaluable aid is to incorporate an expanded version of The Visual Index, now found in the Quick Reference Guide, into the full user documentation. This is already there. When you start up

Re: [Finale] Finale Documentation Review

2008-08-25 Thread Noel Stoutenburg
To my suggestion: incorporate an expanded version of The Visual Index, now found in the Quick Reference Guide, into the full user documentation. Aaron Sherber wrote This is already there. When you start up the help files, Visual Index is the third link down on the right. to which I can

Re: [Finale] Finale Documentation Review

2008-08-25 Thread Carl Dershem
Giz Bowe wrote: At 11:14 AM 8/25/2008, you wrote: I encourage any comments you have, but especially appreciate a description of your most negative experiences with the Finale help resources and perhaps any ideas regarding its improvement. I don't like having to use Internet Explorer to

Re: [Finale] Finale Documentation Review

2008-08-25 Thread Aaron Sherber
At 09:39 PM 8/25/2008, Noel Stoutenburg wrote: To my suggestion: incorporate an expanded version of The Visual Index, now found in the Quick Reference Guide, into the full user documentation. Aaron Sherber wrote This is already there. When you start up the help files, Visual Index is the