Hi John,
I remember vaguely that sometimes the PDF printer was not
installed correctly. Users just had to install a trial version of the
current Acrobat version and then this feature worked.
It was not needed to upgrade Acrobat entirely.
FrameMaker 2019 does not care which printer is the
I have Tech Comm Suite 2017 which includes Acrobat 2017, I updated only Frame
to 2019 and I have not had any problems. Hope this helps John.
Richard Melanson
Technical Writer|HighRes Biosolutions
T:781.932.1912x1160|rmelan...@highresbio.com
www.highresbio.com???
This e-mail message may
I just got offline with Adobe Tech Support. It seems I need to upgrade to
Acrobat Pro DC. I'm going to bring down a trial to verify that the issue
gets resolved.
On Wed, Jan 8, 2020 at 4:27 PM Wim Hooghwinkel - idtp wrote:
> Hi John,
>
> we had a similar issue lately - it turned out to be a
Is Adobe PDF your default printer?
On Wed, Jan 8, 2020 at 12:32 PM John Posada wrote:
>
> Hi guys...I need to get this resolved.
> What is Adobe's support policy on new licenses?
>
> On Wed, Jan 8, 2020 at 2:39 PM John Posada wrote:
>
> > Good afternoon.
> >
> > I'm attempting to use the
With the Publish pod, or with Save as PDF?
Hey, John, can you create a PDF if you use Save as PDF, or if you print to
file using the Adobe Printer? In other words, does it fail the same way for
all 3 ways of creating a PDF, or only if you use the Publish pod?
On Wed, Jan 8, 2020 at 3:44 PM TW
I'm pretty certain that Acrobat 9 is too old to be used by the Publish pod.
Your best choice is probably to get your employer to pony up for a
subscription to Acrobat DC.
However (because I could be wrong), try contacting Adobe support for the
Technical Communication Suite.
Hi,
I can confirm that FM 2019 works with (aging) Acrobat XI Pro. However, I am
considering biting the bullet and just moving to Acrobat DC. Perhaps this
will help you?
Cheers,
Sean
On Wed, Jan 8, 2020 at 3:22 PM John Posada wrote:
> Up to date
>
> From: Framers
Hi Lin...FrameMaker was installed as a trial, with the license number being
added by IT.
Acrobat 9 was It was installed prior to Acrobat, this afternoon.
On Wed, Jan 8, 2020 at 3:34 PM Lin Sims wrote:
> The Publish pod for Frame2019 is a complete replacement for how Frame
> creates PDFs. I
The Publish pod for Frame2019 is a complete replacement for how Frame
creates PDFs. I don't think the Publish pod can even work with Acrobat 9 as
the PDF engine.
If you didn't use a custom install and already had Acrobat installed on
your machine, then it's probable that Acrobat 9 is conflicting
Hi guys...I need to get this resolved.
What is Adobe's support policy on new licenses?
On Wed, Jan 8, 2020 at 2:39 PM John Posada wrote:
> Good afternoon.
>
> I'm attempting to use the Publish functionality of FM19 to create a PDF
> and Responsive HTM 5 output at the end of each day.
>
> When I
Up to date
From: Framers On
Behalf Of TW Smith
Sent: Wednesday, January 8, 2020 3:03 PM
To: An email list for people using Adobe FrameMaker software.
Subject: Re: [Framers] FM19 Publish PDF Problem
Try selecting Help > Updates from FrameMaker and see if it finds anything.
On Wed, Jan 8,
Is Adobe PDF your default printer?
On Wed, Jan 8, 2020 at 11:41 AM John Posada wrote:
>
> Good afternoon.
>
> I'm attempting to use the Publish functionality of FM19 to create a PDF and
> Responsive HTM 5 output at the end of each day.
>
> When I attempt to output PDF, I get the message:
>
>
Try selecting Help > Updates from FrameMaker and see if it finds anything.
On Wed, Jan 8, 2020 at 2:57 PM Jeff Coatsworth <
jeff.coatswo...@jonasclub.com> wrote:
> Then it's definitely in need of patching - fresh installs start with the
> Day 0 version of the software (they don't recompile the
Then it's definitely in need of patching - fresh installs start with the Day 0
version of the software (they don't recompile the original installer each time
a patch is released)
From: Framers
on behalf
of John Posada
Sent: January 8, 2020 2:54 PM
To: An
Hi.
Adobe PDF is listed as a printer
My version of FM was downloaded 2 weeks ago.
From: Framers On
Behalf Of Jeff Coatsworth
Sent: Wednesday, January 8, 2020 2:49 PM
To: An email list for people using Adobe FrameMaker software.
Subject: Re: [Framers] FM19 Publish PDF Problem
Is there an
Is there an instance of the Adobe PDF "printer" in your list of Windows
printers? Is your FM2019 all patched up? There were PDF issues with the first
few patches.
From: Framers
on behalf
of John Posada
Sent: January 8, 2020 2:39 PM
To: FrameUsers List
Good afternoon.
I'm attempting to use the Publish functionality of FM19 to create a PDF and
Responsive HTM 5 output at the end of each day.
When I attempt to output PDF, I get the message:
"FrameMaker could not find the Adobe PDF printer instance, which must be
installed to execute Save as PDF
I have just filed bug https://tracker.adobe.com/#/view/FRMAKER-7721 for
FM-15.0.4.571
I have an FM file named _[i]_FM-Commands_0_UKE_FDK.fm (name is generated by a
FrameScript) and wanted to create a pdf by means of the PDFL.
This works fine until it comes to View pdf: The dialogue just closes
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