Re: [mailop] Domains discrimination

2024-07-10 Thread Matt Vernhout via mailop
On Wed, Jul 10, 2024 at 3:39 PM Ralph Seichter via mailop wrote: > * Jeff Pang via mailop: > > > Is there domain name discrimination in the email industry? > > That's a provocative way of asking your question. ;-) > > > For example, com, net, and org are considered to have higher > >

Re: [mailop] [E] Re: AT Block

2024-07-09 Thread Matt Vernhout via mailop
On Tue, Jul 9, 2024 at 2:32 PM Ralph Seichter via mailop wrote: > * Anne P. Mitchell: > > > Receivers don't block email from new IPs by default; they block them > > when they notice something amiss with the email (be it improper > > authentication, spam complaints, or something else). > > That

Re: [mailop] Email Bounces

2023-11-16 Thread Matt Vernhout via mailop
Sounds like you're sending faster than your reputation allows based on the indicated AUP-1310 flag: 1300 - 1340 Spectrum limits the number of concurrent connections from a sender, as well as the total number of connections allowed. Limits vary based on the reputation of the IP address. Reduce

Re: [mailop] Intentionally vague SPF records.

2023-01-11 Thread Matt Vernhout via mailop
+1 to Mark's comments... Without discovery you'll never know if you're over the limits or not. Setup a p=none policy, and see where the mail is coming from. You may need to update systems, or change some domains to use subdomains, or a different MailFrom: etc... but If massive global

Re: [mailop] IBM: [to unsubscribe] please enter your first, last name, email and country

2022-12-07 Thread Matt Vernhout via mailop
CAN-SPAM, CASL and several other Anti-Spam/Digital Marketing laws require that the recipient only need to supply their email addresses to unsubscribe. It may also be a requirement of their ESP, send a note to the abuse desk for 1 unsolicited emails, 2 possible violations of local or relevant

Re: [mailop] WTaF? I just got spammed BY Active Campaign

2022-04-26 Thread Matt Vernhout via mailop
Sure but Active Campaign sent this not Shopify. One rogue sales person sending cold email doesn’t mean the whole company is bad either. ~ Matt > On Apr 26, 2022, at 18:47, Richard W via mailop wrote: > > Isn't Shopify Canadian? Hand it off to the CRTC > > Richard > > On 2022-04-26 4:27

Re: [mailop] What am I supposed to do with abuse complaints on legit mail?

2022-01-13 Thread Matt Vernhout via mailop
On Thu, Jan 13, 2022 at 1:41 AM Jay Hennigan via mailop wrote: > Agreed 100%. > > A single acknowledgement of a successful unsubscribe is fine, but don't > make them jump through another flaming hoop. This goes double if the > "subscription" is the typical webinar/whitepaper spam that they never

Re: [mailop] What am I supposed to do with abuse complaints on legit mail?

2022-01-10 Thread Matt Vernhout via mailop
Also check which email client they are using. For example Thunderbird, or another plugin, may move mail from the inbox to the junk folder without the user taking action. Thus potentially generating a complaint without the user's knowledge. ~ Matt On Mon, Jan 10, 2022 at 4:53 PM Brie via mailop

Re: [mailop] Paging the Yahoo! postmaster

2021-09-23 Thread Matt Vernhout via mailop
Ken, Check out https://postmaster.yahooinc.com/ for help - there is a contact form and an email address you can reach out to for help directly from the Yahoo team. Cheers, ~ Matt Vernhout http://www.emailkarma.net Twitter: @emailkarma/@CAUCE On Thu, Sep 23, 2021 at 9:26 AM Ken O'Driscoll via

Re: [mailop] Microsoft blocking/spammarking messages

2020-12-10 Thread Matt Vernhout via mailop
You need to start here for help: https://sendersupport.olc.protection.outlook.com/snds/ ~ Matt > On Dec 10, 2020, at 12:11, Nate Burke via mailop wrote: > > Hello, I was hoping someone from Microsoft could contact me offlist for help > getting our server (66.151.17.22) removed from the

Re: [mailop] Microsoft contact for misclassified spam issue?

2020-08-07 Thread Matt Vernhout via mailop
Start here: https://sendersupport.olc.protection.outlook.com/pm/policies.aspx It has the rules and a link to get help from the support team. ~ Matt > On Aug 7, 2020, at 11:40, John Gateley via mailop wrote: > > Hi y'all, > > I am using a user auth SaaS, and one of the actions it performs

Re: [mailop] bell.ca?

2020-01-16 Thread Matt Vernhout via mailop
Just in case I passed this along to one of my contacts at Bell... not sure if they are represented here or not. Cheers, ~ Matt > On Jan 16, 2020, at 18:21, Steven Champeon via mailop > wrote: > ___ mailop mailing list mailop@mailop.org

Re: [mailop] BIMI

2019-12-04 Thread Matt Vernhout via mailop
Yes it’s a thing, Verizon (Yahoo web and Mobile) is supporting it now. Google has announced a pilot in 2020. VMC is not currently required at VZM, and the overall requirements are still being defined by the working group. Stay tuned for more info on the bimigroup.org website, we are planning to

Re: [mailop] Best strategy to prune address list

2019-11-23 Thread Matt Vernhout via mailop
There are also several legislative hurdles you’ll need to evaluate the list against. Two that come to mind are: Canada’s Anti-Spam Law has a two year expiry on implied consent. If you have addresses older than that in Canada you would likely be in violation of the law. GDPR also has some

Re: [mailop] [EXTERNAL] Re: Reasons ISPs (Microsoft) ignore DMARC policy?

2019-11-20 Thread Matt Vernhout via mailop
If a sender asked you to reject that mail with their policy do them a favour and send a bounce that says something like ‘your DMARC said to bounce failed messages, if this is wrong fix your authentication and try again’ Bounces like this tend to get people attention. ~ Matt > On Nov 20,

Re: [mailop] Bell Sympatico contact

2019-09-25 Thread Matt Vernhout via mailop
I sent a note to my contact at Bell about this. They might reach out for more info if they need it. ~ Matt > On Sep 25, 2019, at 18:54, J Doe via mailop wrote: > >  >> On Sep 25, 2019, at 2:24 PM, J Doe via mailop wrote: >> >> Hi, >> >> Is there a representative from Bell / Sympatico

Re: [mailop] [ext] Re: Return Path / Sender Score

2019-08-23 Thread Matt Vernhout via mailop
On Fri, Aug 23, 2019 at 1:43 PM Al Iverson via mailop wrote: > On Fri, Aug 23, 2019 at 12:18 PM Jay Hennigan via mailop > wrote: > > > > On 8/22/19 13:35, Michael Rathbun via mailop wrote: > > > > > In '1984' there's Newspeak. Since 1995, there's been Spamspeak. > Clarity in > > > discussion