Phillip Partipilo wrote:
Oh its amazing how many people dont hit F1 and use a program's built
in help. There are times I don't know the answer and that's all I do
after walking to their desk :) Usually gets a funny look on their face.
Phillip Partipilo
Parametric Solutions Inc.
Jupiter,
[mailto:jcas...@activenetwerx.com]
Sent: Monday, April 20, 2009 8:56 PM
To: NT System Admin Issues
Subject: RE: Disappearing program
Remote assistance :)
Not as simple, but it works...
-Original Message-
From: John Aldrich [mailto:jaldr...@blueridgecarpet.com]
Sent: Monday, April 20
, April 21, 2009 8:37 AM
To: NT System Admin Issues
Subject: RE: Disappearing program
True.. but consider the average user is probably not going to understand how
to request Remote Assistance. :-) Heck, *I* don't even know how to do it. At
this point, once VNC is installed, all a user has to do is call
We use remote assistance on a regular basis internally, but only do it as you
describe with VNC, they call us and we initiate the connection. They have to
click one dialog button to ok the connection, and another if we need remote
control of the machine, but I consider that a benefit, we don't
VNC to remote control desktops fine, but not servers. Create an MMC console
with all of the servers and just remote into them as needed.
On Fri, Apr 17, 2009 at 6:47 PM, James Edwards jedwa...@mail.sdsu.eduwrote:
I use VNC to control my servers. Today I went to update them. I updated one
of
Royal TS is better (or it was, I hear the new version is pants). Just
connect everyone up to a shared document on the network, ideal!
2009/4/21 MarvinC marv...@gmail.com
VNC to remote control desktops fine, but not servers. Create an MMC console
with all of the servers and just remote into
On Tue, Apr 21, 2009 at 8:55 AM, John Cook john.c...@pfsf.org wrote:
If I have a user on the phone I can walk the biggest ID10T I have sending me a
Remote Assistance in under 60 seconds ...
*snort* I'll call you the next time the company founder's widow
calls me up from her place in Florida.
Issues
Subject: Re: Disappearing program
On Tue, Apr 21, 2009 at 8:55 AM, John Cook john.c...@pfsf.org wrote:
If I have a user on the phone I can walk the biggest ID10T I have sending
me a
Remote Assistance in under 60 seconds ...
*snort* I'll call you the next time the company founder's
ASSOCIATION
(Desk) 971.222.1025 // (Cell) 503.267.9764
-Original Message-
From: Ben Scott [mailto:mailvor...@gmail.com]
Sent: Tuesday, April 21, 2009 8:57 AM
To: NT System Admin Issues
Subject: Re: Disappearing program
On Tue, Apr 21, 2009 at 8:55 AM, John Cook john.c...@pfsf.org wrote
A+, N+
-Original Message-
From: Ben Scott [mailto:mailvor...@gmail.com]
Sent: Tuesday, April 21, 2009 11:57 AM
To: NT System Admin Issues
Subject: Re: Disappearing program
On Tue, Apr 21, 2009 at 8:55 AM, John Cook john.c...@pfsf.org wrote:
If I have a user on the phone I can walk
** **// *SYSTEMS ENGINEER
NORTHWEST EVALUATION ASSOCIATION
(Desk) 971.222.1025 *// *(Cell) 503.267.9764
-Original Message-
From: Ben Scott [mailto:mailvor...@gmail.com mailvor...@gmail.com]
Sent: Tuesday, April 21, 2009 8:57 AM
To: NT System Admin Issues
Subject: Re: Disappearing program
On Tue
]
Sent: Tuesday, April 21, 2009 12:37 PM
To: NT System Admin Issues
Subject: RE: Disappearing program
+1 on this type of user. I had one call a few years ago that along these
lines:
ID10T: My machine isn't booting right, there's some message on the screen
Me: What does it say?
ID10T: I
System Admin Issues
Subject: Re: Disappearing program
He does not have to build any better ones we have more than enough now. I
find the the other name for an Idiot is boss. Of course I got lucky and
mine actually has brains and uses his too bad the rest of his group has yet
to find theirs
MCSE, MCTS, MCP+I,CompTIA A+, N+
From: John Aldrich [mailto:jaldr...@blueridgecarpet.com]
Sent: Tuesday, April 21, 2009 1:05 PM
To: NT System Admin Issues
Subject: RE: Disappearing program
+1 on the Boss comment. My boss is almost as geeky as I am... fortunately for
me, he needs all his memory
_
From: John Cook [mailto:john.c...@pfsf.org]
Sent: Tuesday, April 21, 2009 1:10 PM
To: NT System Admin Issues
Subject: RE: Disappearing program
I just have to walk across the hall when my Boss has one of those moments
and tell him either move over or hit F1...
John W. Cook
Systems
I toss in a recent update for AV as well. I suggest you check AV logs
for quarantine and removals.
On Fri, Apr 17, 2009 at 8:50 PM, Joseph L. Casale
jcas...@activenetwerx.com wrote:
Any suggestions??
Quarantined by av? Most believe its malware...
But like Done said, wtf are you using vnc for
It has one nice feature over RDP: You can see what the user is seeing
without logging them off the desktop.
-Original Message-
From: Joseph L. Casale [mailto:jcas...@activenetwerx.com]
Sent: Friday, April 17, 2009 11:51 PM
To: NT System Admin Issues
Subject: RE: Disappearing program
Any
Remote assistance :)
Not as simple, but it works...
-Original Message-
From: John Aldrich [mailto:jaldr...@blueridgecarpet.com]
Sent: Monday, April 20, 2009 1:03 PM
To: NT System Admin Issues
Subject: RE: Disappearing program
It has one nice feature over RDP: You can see what the user
Use RDP?
On Fri, Apr 17, 2009 at 3:47 PM, James Edwards jedwa...@mail.sdsu.eduwrote:
I use VNC to control my servers. Today I went to update them. I updated one
of them and all went well. Then I updated the next server. When I restarted
I went to launch the VNC and the desktop shortcut AND
James Edwards wrote:
Any suggestions??
I downloaded the new version of Viewer and it works. Would be interested
in what was going on though as I've never seenthis before.
~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~
Any suggestions??
Quarantined by av? Most believe its malware...
But like Done said, wtf are you using vnc for and
not rdp?
~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
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