RE: RANT: STUPID Help Desk! (OT)

2010-07-02 Thread andy
to view a check, it says invalid username/password. L John-Aldrich Tile-Tools From: Joe Tinney [mailto:jtin...@lastar.com] Sent: Thursday, June 17, 2010 5:15 PM To: NT System Admin Issues Subject: RE: RANT: STUPID Help Desk! (OT) Say it ain't so! I just had to install this AND one of the people

RE: RANT: STUPID Help Desk! (OT)

2010-07-02 Thread John Aldrich
Hehe. yeah. turns out that the program will NOT run in Vista. It ONLY runs in XP or older versions of Windows. John-AldrichTile-Tools From: andy [mailto:afo...@psu.edu] Sent: Friday, July 02, 2010 10:08 AM To: NT System Admin Issues Subject: RE: RANT: STUPID Help Desk! (OT) Did you

RE: RANT: STUPID Help Desk! (OT)

2010-07-02 Thread Cameron Cooper
Phone: 847-890-4021 | Fax: 847-255-1896 ccoo...@aurico.com | www.aurico.com From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Friday, July 02, 2010 9:25 AM To: NT System Admin Issues Subject: RE: RANT: STUPID Help Desk! (OT) Hehe... yeah... turns out that the program

Re: RANT: STUPID Help Desk! (OT)

2010-07-02 Thread James Kerr
You just need a Win95 boot floppy and it has CD Drivers. You can get a disk image here. Easy! http://www.bootdisk.com/ - Original Message - From: andy To: NT System Admin Issues Sent: Friday, July 02, 2010 10:07 AM Subject: RE: RANT: STUPID Help Desk! (OT) Did you use

RE: RANT: STUPID Help Desk! (OT)

2010-07-02 Thread John Aldrich
From: Cameron Cooper [mailto:ccoo...@aurico.com] Sent: Friday, July 02, 2010 10:29 AM To: NT System Admin Issues Subject: RE: RANT: STUPID Help Desk! (OT) If you have Win7 you can run the app in either XP Mode or select and older OS to run it (by setting this in the program properties). Don't

Re: RANT: STUPID Help Desk! (OT)

2010-07-02 Thread Jonathan Link
:* RE: RANT: STUPID Help Desk! (OT) If you have Win7 you can run the app in either XP Mode or select and older OS to run it (by setting this in the program properties). Don’t remember if you can set this in Vista. _ *Cameron Cooper* *Network Administrator

Re: RANT: STUPID Help Desk! (OT)

2010-07-02 Thread James Kerr
I haven't played much with Vista but I'm pretty sure I saw compatibility mode in there. - Original Message - From: John Aldrich To: NT System Admin Issues Sent: Friday, July 02, 2010 10:36 AM Subject: RE: RANT: STUPID Help Desk! (OT) I don't believe you can. However, I

Re: RANT: STUPID Help Desk! (OT)

2010-07-02 Thread Ben Scott
On Fri, Jul 2, 2010 at 11:01 AM, James Kerr cluster...@gmail.com wrote: I haven't played much with Vista but I'm pretty sure I saw compatibility mode in there. There's a different between Compatibility Mode and XP Mode. Compatibility Mode runs the program under the native OS, but does some

Re: RANT: STUPID Help Desk! (OT)

2010-07-02 Thread Andrew S. Baker
You can run it. Just don't expect a whole lot of support. :) -ASB: http://XeeSM.com/AndrewBaker On Fri, Jul 2, 2010 at 1:42 PM, Ben Scott mailvor...@gmail.com wrote: On Fri, Jul 2, 2010 at 11:01 AM, James Kerr cluster...@gmail.com wrote: I haven't played much with Vista but I'm pretty sure

Re: RANT: STUPID Help Desk! (OT)

2010-07-02 Thread Ben Scott
On Fri, Jul 2, 2010 at 10:07 AM, andy afo...@psu.edu wrote: Try to remember how to load a cd driver in dos so you can install Win95. You put the CD interface driver in CONFIG.SYS (such as DEVICE=OAKCDROM.SYS for IDE), and then you run MSCDEX.EXE in AUTOEXEC.BAT. I've got a floppy disk

Re: RANT: STUPID Help Desk! (OT)

2010-07-02 Thread Jon Harris
, if such exists in Vista. [image: John-Aldrich][image: Tile-Tools] *From:* Cameron Cooper [mailto:ccoo...@aurico.com] *Sent:* Friday, July 02, 2010 10:29 AM *To:* NT System Admin Issues *Subject:* RE: RANT: STUPID Help Desk! (OT) If you have Win7 you can run the app in either XP Mode or select

RE: RANT: STUPID Help Desk! (OT)

2010-07-02 Thread John Aldrich
Well, it's a moot point as we don't have Win7. We only have Vista Business. L John-AldrichTile-Tools From: Jon Harris [mailto:jk.har...@gmail.com] Sent: Friday, July 02, 2010 3:46 PM To: NT System Admin Issues Subject: Re: RANT: STUPID Help Desk! (OT) I would run try it first in XP

RE: RANT: STUPID Help Desk! (OT)

2010-06-18 Thread John Aldrich
IT wont' run properly. You can install it, but when you try to view a check, it says invalid username/password. L John-AldrichTile-Tools From: Joe Tinney [mailto:jtin...@lastar.com] Sent: Thursday, June 17, 2010 5:15 PM To: NT System Admin Issues Subject: RE: RANT: STUPID Help Desk! (OT

RE: RANT: STUPID Help Desk! (OT)

2010-06-18 Thread Don Guyer
mailto:don.gu...@prufoxroach.com From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Friday, June 18, 2010 8:24 AM To: NT System Admin Issues Subject: RE: RANT: STUPID Help Desk! (OT) IT wont' run properly. You can install it, but when you try to view a check, it says invalid username

Re: RANT: STUPID Help Desk! (OT)

2010-06-17 Thread James Rankin
I went to install one of our PITA pieces of client software yesterday and it told me it couldn't install on Windows 98. I was using Server 2008 R2. I think it's time they released an update. On 17 June 2010 15:33, John Aldrich jaldr...@blueridgecarpet.com wrote: I just got off the phone with

RE: RANT: STUPID Help Desk! (OT)

2010-06-17 Thread Maglinger, Paul
: Thursday, June 17, 2010 9:38 AM To: NT System Admin Issues Subject: Re: RANT: STUPID Help Desk! (OT) I went to install one of our PITA pieces of client software yesterday and it told me it couldn't install on Windows 98. I was using Server 2008 R2. I think it's time they released an update. On 17 June

RE: RANT: STUPID Help Desk! (OT)

2010-06-17 Thread John Aldrich
...@scvl.com] Sent: Thursday, June 17, 2010 10:44 AM To: NT System Admin Issues Subject: RE: RANT: STUPID Help Desk! (OT) Bank and financial software is notorious for this. It's because they don't want to pay developers to upgrade their software. It's scary to think that your life savings may

Re: RANT: STUPID Help Desk! (OT)

2010-06-17 Thread Erik Goldoff
actually, Win2000 SP4 is supported until July 12th grin But I'd think that the bank has regulatory compliance requirements to provide access via *secure* methods only, and depending on end-of-life operating systems and browsers is likely in violation. Ask them when their next compliance audit is

RE: RANT: STUPID Help Desk! (OT)

2010-06-17 Thread Don Guyer
mailto:don.gu...@prufoxroach.com From: Erik Goldoff [mailto:egold...@gmail.com] Sent: Thursday, June 17, 2010 10:49 AM To: NT System Admin Issues Subject: Re: RANT: STUPID Help Desk! (OT) actually, Win2000 SP4 is supported until July 12th grin But I'd think that the bank has regulatory

RE: RANT: STUPID Help Desk! (OT)

2010-06-17 Thread David Mazzaccaro
And the health care industry isn't far behind... From: Maglinger, Paul [mailto:pmaglin...@scvl.com] Sent: Thursday, June 17, 2010 10:44 AM To: NT System Admin Issues Subject: RE: RANT: STUPID Help Desk! (OT) Bank and financial software is notorious

RE: RANT: STUPID Help Desk! (OT)

2010-06-17 Thread Maglinger, Paul
At least it's secure. Who's writing malware for DOS 6.22 and Windows 3.11 now? From: David Mazzaccaro [mailto:david.mazzacc...@hudsonhhc.com] Sent: Thursday, June 17, 2010 9:51 AM To: NT System Admin Issues Subject: RE: RANT: STUPID Help Desk! (OT) And the health care industry isn't far

RE: RANT: STUPID Help Desk! (OT)

2010-06-17 Thread John Aldrich
Desk! (OT) At least it's secure. Who's writing malware for DOS 6.22 and Windows 3.11 now? From: David Mazzaccaro [mailto:david.mazzacc...@hudsonhhc.com] Sent: Thursday, June 17, 2010 9:51 AM To: NT System Admin Issues Subject: RE: RANT: STUPID Help Desk! (OT) And the health care

RE: RANT: STUPID Help Desk! (OT)

2010-06-17 Thread David Mazzaccaro
Ha! Good 1 From: Maglinger, Paul [mailto:pmaglin...@scvl.com] Sent: Thursday, June 17, 2010 11:00 AM To: NT System Admin Issues Subject: RE: RANT: STUPID Help Desk! (OT) At least it's secure. Who's writing malware for DOS 6.22 and Windows 3.11 now

RE: RANT: STUPID Help Desk! (OT)

2010-06-17 Thread Raper, Jonathan - Eagle
: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Thursday, June 17, 2010 11:07 AM To: NT System Admin Issues Subject: RE: RANT: STUPID Help Desk! (OT) ROFL! :) That's good! Very good point. Of course, no one is writing device drivers for those O/Ses any longer either... :( [cid:image001

Re: RANT: STUPID Help Desk! (OT)

2010-06-17 Thread Devin Meade
Same story here. We have a check scanning setup which must be on XP. No Vista or Win 7. On Thu, Jun 17, 2010 at 9:33 AM, John Aldrich jaldr...@blueridgecarpet.comwrote: I just got off the phone with the help desk at our bank. We have a new Vista computer and the software we use to view our

RE: RANT: STUPID Help Desk! (OT)

2010-06-17 Thread Alan Davies
... a From: Erik Goldoff [mailto:egold...@gmail.com] Sent: 17 June 2010 15:49 To: NT System Admin Issues Subject: Re: RANT: STUPID Help Desk! (OT) actually, Win2000 SP4 is supported until July 12th grin But I'd think that the bank has regulatory compliance requirements to provide access via

Re: RANT: STUPID Help Desk! (OT)

2010-06-17 Thread RichardMcClary
We once ran credit cards with an Industry leading PITA software which connected to the processor via modem. (Note - this was not recently!) In frustration, I and the accountant (a very prim and proper lady) decided we had to RTFM... When the documentation continued to refer to itself as POS

RE: RANT: STUPID Help Desk! (OT)

2010-06-17 Thread John Aldrich
[mailto:richardmccl...@aspca.org] Sent: Thursday, June 17, 2010 11:45 AM To: NT System Admin Issues Subject: Re: RANT: STUPID Help Desk! (OT) We once ran credit cards with an Industry leading PITA software which connected to the processor via modem. (Note - this was not recently

Re: RANT: STUPID Help Desk! (OT)

2010-06-17 Thread Erik Goldoff
When the documentation continued to refer to itself as POS software, we hurt ourselves laughing! Truth in advertising ! Like back when Computer Associates took over ArcServe in the middle of a major problem resolution we had ongoing with Cheyenne. At a high level meeting ( regional VPs from

RE: RANT: STUPID Help Desk! (OT)

2010-06-17 Thread Don Guyer
Goldoff [mailto:egold...@gmail.com] Sent: Thursday, June 17, 2010 12:01 PM To: NT System Admin Issues Subject: Re: RANT: STUPID Help Desk! (OT) When the documentation continued to refer to itself as POS software, we hurt ourselves laughing! Truth in advertising ! Like back when

Re: RANT: STUPID Help Desk! (OT)

2010-06-17 Thread Angus Scott-Fleming
On 17 Jun 2010 at 11:14, Raper, Jonathan - Eagle wrote: Aww come on now ... you can always write your own ... Don't need to. I'm sure you can find copies of Michaelangelo in the wild if you look hard enough. -- Angus Scott-Fleming GeoApps, Tucson, Arizona 1-520-290-5038 Security Blog:

RE: RANT: STUPID Help Desk! (OT)

2010-06-17 Thread Raper, Jonathan - Eagle
: Thursday, June 17, 2010 12:10 PM To: NT System Admin Issues Subject: Re: RANT: STUPID Help Desk! (OT) On 17 Jun 2010 at 11:14, Raper, Jonathan - Eagle wrote: Aww come on now ... you can always write your own ... Don't need to. I'm sure you can find copies of Michaelangelo in the wild

Re: RANT: STUPID Help Desk! (OT)

2010-06-17 Thread Jon Harris
What product is that just so I know. Jon On Thu, Jun 17, 2010 at 11:44 AM, Devin Meade devin.me...@gmail.com wrote: Same story here. We have a check scanning setup which must be on XP. No Vista or Win 7. On Thu, Jun 17, 2010 at 9:33 AM, John Aldrich jaldr...@blueridgecarpet.com wrote:

Re: RANT: STUPID Help Desk! (OT)

2010-06-17 Thread Angus Scott-Fleming
On 17 Jun 2010 at 12:51, Raper, Jonathan - Eagle wrote: I was facetiously talking about writing your own drivers, but hey, good memory. That was the first virus I was paid to clean up. -- Angus Scott-Fleming GeoApps, Tucson, Arizona 1-520-290-5038 Security Blog: http://geoapps.com/ ~

RE: RANT: STUPID Help Desk! (OT)

2010-06-17 Thread John Aldrich
PNC Bank and their Image Viewer software to view our check images. John-AldrichTile-Tools From: Jon Harris [mailto:jk.har...@gmail.com] Sent: Thursday, June 17, 2010 1:44 PM To: NT System Admin Issues Subject: Re: RANT: STUPID Help Desk! (OT) What product is that just so I know

Re: RANT: STUPID Help Desk! (OT)

2010-06-17 Thread Ben Scott
On Thu, Jun 17, 2010 at 10:44 AM, Maglinger, Paul pmaglin...@scvl.com wrote: It’s scary to think that your life savings may depend on some 16-bit app running on a 486 workstation. Even better: It's likely to depend on some 36-bit app running on an IBM mainframe running an OS evolved from

RE: RANT: STUPID Help Desk! (OT)

2010-06-17 Thread John Aldrich
else to release it... :-( On the plus side, it'll be Windows 7 compatible. -Original Message- From: Ben Scott [mailto:mailvor...@gmail.com] Sent: Thursday, June 17, 2010 4:17 PM To: NT System Admin Issues Subject: Re: RANT: STUPID Help Desk! (OT) On Thu, Jun 17, 2010 at 10:44 AM

Re: RANT: STUPID Help Desk! (OT)

2010-06-17 Thread Ben Scott
On Thu, Jun 17, 2010 at 4:30 PM, John Aldrich jaldr...@blueridgecarpet.com wrote: Well, I finally got in touch with someone who had half a brain. It seems there is no work-around to make it run under Vista. On the other hand, they are planning on releasing the replacement for Image Viewer by

RE: RANT: STUPID Help Desk! (OT)

2010-06-17 Thread Joe Tinney
Admin Issues Subject: RE: RANT: STUPID Help Desk! (OT) PNC Bank and their Image Viewer software to view our check images. From: Jon Harris [mailto:jk.har...@gmail.com] Sent: Thursday, June 17, 2010 1:44 PM To: NT System Admin Issues Subject: Re: RANT: STUPID Help Desk! (OT) What

Re: RANT: STUPID Help Desk! (OT)

2010-06-17 Thread James Kerr
...@gmail.com To: NT System Admin Issues ntsysadmin@lyris.sunbelt-software.com Sent: Thursday, June 17, 2010 5:10 PM Subject: Re: RANT: STUPID Help Desk! (OT) On Thu, Jun 17, 2010 at 4:30 PM, John Aldrich jaldr...@blueridgecarpet.com wrote: Well, I finally got in touch with someone who had half

RE: RANT: STUPID Help Desk! (OT)

2010-06-17 Thread Raper, Jonathan - Eagle
Kerr [mailto:cluster...@gmail.com] Sent: Thursday, June 17, 2010 5:35 PM To: NT System Admin Issues Subject: Re: RANT: STUPID Help Desk! (OT) Don't you also require a custom version of XP to go with it also? I was told by a buddy who has a CNC mill in his garage that its a stripped down version

Re: RANT: STUPID Help Desk! (OT)

2010-06-17 Thread Ben Scott
On Thu, Jun 17, 2010 at 5:34 PM, James Kerr cluster...@gmail.com wrote: We have a large, precision, 5-axis CNC router with a Windows 2000-based controller. Don't you also require a custom version of XP to go with it also? I was told by a buddy who has a CNC mill in his garage that its a