You can easily set sendmail to "smarthost"
through your ISP's mail server. Look at the man page for sendmail.cf.
Claude Watson
At 04:10 PM 11/14/2005, you wrote:
I do not use the MTA on freebsd because we have to forward over to our
ISP, with our helpdesk and other email addresses. Our setup
I do not use the MTA on freebsd because we have to forward over to our
ISP, with our helpdesk and other email addresses. Our setup is not
configured to do this as is, everything routes to our ISP and our domain
sits with them.
Thank you,
Michael W. Belz
Jr. Systems Administrator, Sky River Manag
Is there any method that I could have an all customer ID that I could put
into each customer ID so that everyone can view everyone else? I want all
customers to be able to view all other customer tickets so they can find
similar help or see where they are in the waiting list. Thank you very
much.
The first thing I thought of was to call my ISP and have them
create for
me a customized distribution list called " [EMAIL PROTECTED]"
how does this sound? I have a dist list creator in my admin profile
but
it only supports @sky-river.com not hostname.sky-river.com, does it
sound viable to ha
The first thing I thought of was to call my ISP and have them create for
me a customized distribution list called " [EMAIL PROTECTED]"
how does this sound? I have a dist list creator in my admin profile but
it only supports @sky-river.com not hostname.sky-river.com, does it
sound viable to have the
Your absolutely right about that PIM! My ISP does not honor
falcon.sky-river.com, it does not exist. Our domain is sky-river.com
though. That is why im not getting the emails, I remember in my early
days with OTRS a few months ago I was getting the emails HM
now
I am not. Anyways could
This so called hacking would need to be in a universal spot, so it would
be static for all emails submitted by customers.
Thank you,
Michael W. Belz
Jr. Systems Administrator, Sky River Management
(702) 336-9418
AIM: SimbaSRM
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PRO
Your absolutely right about that PIM! My ISP does not honor
falcon.sky-river.com, it does not exist. Our domain is sky-river.com
though. That is why im not getting the emails, I remember in my early
days with OTRS a few months ago I was getting the emails HM now
I am not. Anyways could you
Pim,
Which file do I need to access to "hack" the headers? Can you
give a psuedo code run down of this thanks.
Thank you,
Michael W. Belz
Jr. Systems Administrator, Sky River Management
(702) 336-9418
AIM: SimbaSRM
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTE
Hi Michael,
I hope I understand this correct (as English is not my native language):
Problem: Any messages sent out via OTRS will fail at delivery.
Notice that its going to "[EMAIL PROTECTED]" which is correct but
the
"ctladdr=<[EMAIL PROTECTED]> is the hostname
"falcon.sky-river.com" + domai
Guys (PIM),
I looked through the var/log/maillog file and noticed that
everytime I submit a ticket from the customer interface I get the
following errors in the "var/log/maillog"
Nov 14 00:14:41 falcon sm-mta[61018]: jABJomdq033628:
to=<[EMAIL PROTECTED]>, ctladdr=<[EMAIL PROTECTED]> (104
Chistopher,
Thank you very much for your help. I solved my problem faster than i imagined!
:-)On 11/12/05, Christopher Kuhn <[EMAIL PROTECTED]> wrote:
Hi Hugo,Hugo Lousa wrote:> hi,> how can i remove buttons from CustomerNavigationBar.dtl?>> i saw that i´ts rendered on the lines:> >
> > href="" >
PIM,
The problem occurs when I use the customer interface. It looks
like OTRS is getting the messages in it's qeueu but they never leave the
cue and email are never sent to the address sepcified. I am using my ISP
mail server, our company uses an outside ISP. Sendmail is able to send
mail
Hi
I think i have also a problem with SMTP.
I have configured the sendmail module for SMTP but
when i try to send a ticket from the agent web
interface I have the message :
ERROR: OTRS-CGI-10 Perl: 5.8.4 OS: linux Time: Mon
Nov 14 12:16:29 2005
Message: Can't connect to mail.mycompany.com:
Opera
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