Hi all:
First, let me say that I am happy with otrs. Works wonderfully. There is
only one feature that I am desperately in need of. I know this
question has been asked before, most notably by ColbyW in Oct 2005.
Since there was no solution at that time, I figured I would ask again
and see i
On 15. Sep 2006, at 12:13 Uhr, Petitmermet Marc Roland wrote:
1. When I select a ticket via its checkbox I get a javascript
confirmation box. I need to click this away. This increases the
number
of clicks required for batch editing by 100%. Especially when I
select
all Spam etc. this is a
Hi ,
I have searched the mailing list for answers to this problem , and even
applied the resolutions , but still i am getting the following error :
ERROR: OTRS-PM3-10 Perl: 5.8.8 OS: linux Time: Fri Sep 15 12:30:42 2006
Message: Can't send to: [email protected]! Enable debug for more info!
T
On 15-09-2006 at 12:04, Jan Miczaika wrote:
>2. Also regarding batch selection: I would propose radio buttons for
>selecting all tickets on a screen and all tickets in a queue.
I think that checkboxes in search results would be more useful for that
purpose, along with a "select all" button.
-
> 1. When I select a ticket via its checkbox I get a javascript
> confirmation box. I need to click this away. This increases the number
> of clicks required for batch editing by 100%. Especially when I select
> all Spam etc. this is a major pain. I would recommend removing this.
you can disabl
Nima Samadi wrote:
Is there a way to change the "Ticket" in Re: [Ticket#...] in the
subject of
the outgoing emails to desired language? For example -> Re:
[Ärende#...] And
how would this affect the system?
See http://doc.otrs.org/2.0/en/html/x7930.html#Ticket:Core::Ticket
You have to set/
Hello,
I'm not sure whether this is implemented in 2.1.0 yet, but I have two
small requests for interface enhancements:
1. When I select a ticket via its checkbox I get a javascript
confirmation box. I need to click this away. This increases the number
of clicks required for batch editing by
Hi Alan,
Alan McKeown schrieb:
All,
I created an email ticket yesterday and the customer was sent the ticket
number. However when I closed the ticket no email was sent. I would have
expected this to happen. Is there some configuration that needs to be
put in place for this to work.
This is
Is there a way to change the "Ticket" in Re: [Ticket#...] in the subject of
the outgoing emails to desired language? For example -> Re: [Ärende#...] And
how would this affect the system?
Thank you in advance.
Regards
Nima Samadi
System development
Besedo - För att dina kunder gillar service
Da
All,
I created an email ticket yesterday and the customer was
sent the ticket number. However when I closed the ticket no email was sent. I
would have expected this to happen. Is there some configuration that needs to
be put in place for this to work.
Regards
Alan.
Alan Mckeown
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