Hello Juan,
Thanks for the detailed info, will certainly have this in mind.
Much appreciated!
Thanks
//M
On Mon, Apr 30, 2012 at 2:45 PM, Juan Manuel Clavero Almirón <
juanm.clav...@ibsalut.es> wrote:
> Hi Muhammad,
>
> In our installation, we offer just 3 URLs:
>
> **· **htt
On 30.04.12 14:17, Muhammad El-Sergani wrote:
Hi all,
I know this is more of an HTTPD question, rather than OTRS - or so I
believe. But I think you are more than capable of replying back with the
answer in no time.
We used to call our OTRS server using the server IP, and not that
currently the
Hi Muhammad,
In our installation, we offer just 3 URLs:
· https://otrs.company.com/faq: entry point for PublicUsers
· https://otrs.company.com/user: entry point for CustomerUsers
· https://otrs.company.com/agent: entry point for Agents
· any 404 error redirects t
Thank you very much Chris. If no one else replies, I'll surely be waiting
for your response.
Thanks
//M
On Mon, Apr 30, 2012 at 2:32 PM, Chris Arnold
wrote:
> Hi Muhammad!
> What we did, I believe, was a rewrite in the host.conf file. So, access to
> helpdesk.domain.com rewrites to helpdesk.do
Hi Muhammad!
What we did, I believe, was a rewrite in the host.conf file. So, access to
helpdesk.domain.com rewrites to helpdesk.domain.com/otrs/customer.pl. I can't
give you an example right now as I am at a client site but I can get that to
you in about 3 hours or so (if nobody else replies he
Hi all,
I know this is more of an HTTPD question, rather than OTRS - or so I
believe. But I think you are more than capable of replying back with the
answer in no time.
We used to call our OTRS server using the server IP, and not that currently
the server holds nothing but OTRS in the default RPM
