Excellent! if I could see the history of notes would be much better, but
equally it is a good application!
+1
El 24/10/11 12:56, Carlos Andrés Gallego Arboleda escribió:
Excellent Pavel,
I have All ready installed this app.
2011/10/24 Pavel Titov pti...@gmail.com mailto:pti...@gmail.com
Hi Michiel,
unfortunately 'use utf8;' does not work, so far I've managed to do what
I want regular expression filtering its start with '[RegExp] ^ string'
or end with '[RegExp] string $'
El 10/10/11 15:25, Michiel Beijen escribió:
Hi José,
On Mon, Oct 10, 2011 at 18:18, José Francisco Luis
Hi,
my question is, as I can keep my FAQ files on my file system, and not in
the DB, is it possible? someone has done?
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Archive: http://lists.otrs.org/pipermail/otrs
To
Hi,
these create an ACL in my OTR but I'm having problems because the name
of my services have special characters such as: Aplicación.
Do they know who may owe this?
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OTRS mailing list: otrs - Webpage: http://otrs.org/
are share-able, we'd surely appreciate a
code donation via http://bugs.otrs.org so we can use your
modifications to make FAQ better for everybody.
--
Mike
On Wed, Sep 14, 2011 at 14:59, José Francisco Luis Medina
josefranciscoluismed...@gmail.com wrote:
Hello good day my question is this, if I
Hello good day my question is this, if I make changes to a package such
as FAQ, otrs instantly says the package is improperly installed and
recommend reinstalled , just as the automatic support, that I can make
my changes may not be taken as error?
it's possible allows automatic ticket assignment to agents? in this page
i can see this info, but its free this option?
http://www.otrs.com/en/solutions/subscriptions/feature-add-ons/descriptions/
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OTRS mailing list: otrs -
different
opinions and methods to address this. Through programming,
practically anything is possible.)
On Fri, Aug 19, 2011 at 9:03 AM, José Francisco Luis Medina
josefranciscoluismed...@gmail.com
mailto:josefranciscoluismed...@gmail.com wrote:
there is no possibility
a Postmaster filter or Generic Agent to
handle this otherwise.
(This is my opinion. Other contributors may have different
opinions and methods to address this. Through programming,
practically anything is possible.)
On Fri, Aug 19, 2011 at 9:03 AM, José Francisco Luis Medina
hello greetings to all, I know that parameter controls the LED colors
found on the side in the Overview: State, I just load my service and the
system places the green LED on and says that this Operational, do not
understand what controls this ...
there is no possibility to link the Service to Queue? is a bit annoying
to have the complete list of services and that nothing filter this ...
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OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive:
Hello good morning, I'm doing the customization of OTRS 3.0.9 to
implement in my workplace, in the process I have seen the need to change
some things in the pack FAQ, but after doing so, the system detects such
errors in the files changes. How I can prevent this from happening?
thank you very
I expanded the file es_FAQ.pm and now takes as error the translation changes
El 02/08/11 14:00, Ugo Bellavance escribió:
Le 2011-08-02 12:25, José Francisco Luis Medina a écrit :
Hello good morning, I'm doing the customization of OTRS 3.0.9 to
implement in my workplace, in the process I have
José,
you need to setup the default services (same frontend, on the very left hand
side)
Cheers, Nils
On 02.03.2011, at 19:42, José Francisco Luis Medina wrote:
Within a short time we turn on the servicesin our OTRS, I can verify that the service and
Customer users to be assigned in Customer
I've noticed that when I'm creating a phoneticket displays the services
only if the customer is in my LDAP, but no shows services for external
users. I need help...
El 03/03/11 09:13, José Francisco Luis Medina escribió:
oh yeah! thanks my friend, yesterday I could verify that services
should
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