Re: [otrs] Mail download stopped due to Can't create PID PostMasterMailbox Error

2011-04-08 Thread Saurabh Pande
s "Need User or UserID!", "No article found for TicketID !". We are also getting a lot of tickets with no "From, To and Subject". We are now planning to abandon our current OTRS 2.4.6 installation and install 3.0.6 on a new HDD and hope for the best. Regard

Re: [otrs] Mail download stopped due to Can't create PID PostMasterMailbox Error

2011-04-06 Thread Saurabh Pande
al Message Subject: Re: [otrs] Mail download stopped due to Can't create PID PostMasterMailbox Error From: Gerald Young To: saurab...@directi.com, User questions and discussions about OTRS. Date: 3/29/11 8:20 PM any chance you're simply downloading too often/fast? On Tue, Mar 29, 2011 at 8:

Re: [otrs] Mail download stopped due to Can't create PID PostMasterMailbox Error

2011-04-04 Thread Saurabh Pande
and then restart services. Regards, Saurabh Pande. Original Message Subject: Re: [otrs] Mail download stopped due to Can't create PID PostMasterMailbox Error From: Muhammad El-Sergani mailto:mserg...@gmail.com>> To: saurab...@directi.

Re: [otrs] Mail download stopped due to Can't create PID PostMasterMailbox Error

2011-03-29 Thread Saurabh Pande
Unfortunately my moment of triumph was short :( From the second cron run onwards we started seeing the same errors! Has anyone any suggestions. I am going to now stop otrs and mysql, repair db and then restart services. Regards, Saurabh Pande. Original Message Subject

Re: [otrs] Mail download stopped due to Can't create PID PostMasterMailbox Error

2011-03-28 Thread Saurabh Pande
mails started downloading as usual :) Hope this helps! Regards, Saurabh Pande. Original Message Subject: [otrs] Mail download stopped due to Can't create PID PostMasterMailbox Error From: Saurabh Pande To: otrs@otrs.org Date: 3/23/11 9:45 PM Hi, For some reason mails h

[otrs] Mail download stopped due to Can't create PID PostMasterMailbox Error

2011-03-23 Thread Saurabh Pande
this issue. Can someone help us to resolve this? Regards, Saurabh Pande. - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

[otrs] Mails being POPed but not displayed in OTRS

2011-01-25 Thread Saurabh Pande
hopefully solved this? Best Regards, Saurabh Pande. - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

[otrs] how to get otrs to leave a copy of mails on the server when using imap?

2010-02-03 Thread Saurabh Pande
hi, i have failed to get otrs to use imap and leave a copy of the mails on the mail server. has anyone found a fix for this or do we have a timeline for it's fix being made available? regards, saurabh pande. -

Re: [otrs] newbie questions

2010-01-19 Thread Saurabh Pande
hi neil, thanks for your response. we just discovered a better way of handling this: mention   without the ending semi-colon in the source view and ur all set (y) 'hope this helps all. regards, saurabh pande. Original Message Subject: Re: [otrs] newbie questions

Re: [otrs] newbie questions

2010-01-18 Thread Saurabh Pande
tried that already. doesn't work :( - saurabh pande Original Message Subject: AW: [otrs] newbie questions From: To: saurab...@directi.com, otrs@otrs.org Date: 1/18/10 6:54 PM Hi, Saurabh Pande<> wrote: hi, i have not found a way to set a signature with no

Re: [otrs] newbie questions

2010-01-18 Thread Saurabh Pande
hi, i have not found a way to set a signature with no text in the body. any suggestions? - saurabh pande. Original Message Subject: Re: [otrs] newbie questions From: Saurabh Pande To: osallou Cc: otrs@otrs.org Date: 1/15/10 11:20 PM thanks oliver (y). btw, i bypassed

[otrs] genericagent can not search by subject or from email id with decimal

2010-01-18 Thread Saurabh Pande
mails daily. can someone please assist? regards, saurabh pande. - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

Re: [otrs] how to get otrs to move messages automatically

2010-01-15 Thread Saurabh Pande
thanks a ton gordon (y) - saurabh pande Original Message Subject: Re: [otrs] how to get otrs to move messages automatically From: Gordon O'Brien To: saurab...@directi.com, User questions and discussions about OTRS. Date: 1/15/10 11:19 PM Hi Use the generic agent i

Re: [otrs] newbie questions

2010-01-15 Thread Saurabh Pande
thanks oliver (y). btw, i bypassed the limitation mentioned in point 3 by creating a group that had users from multiple groups :) regards, saurabh pande. Original Message Subject: Re: [otrs] newbie questions From: osallou To: otrs@otrs.org, saurab...@directi.com Date: 1

[otrs] how to get otrs to move messages automatically

2010-01-15 Thread Saurabh Pande
hi, i am in desperate need to know how to get otrs to automatically move messages that match either a subject or a email address to another queue. regards, saurabh pande. - OTRS mailing list: otrs - Webpage: http://otrs.org

[otrs] newbie questions

2010-01-14 Thread Saurabh Pande
ion; from maybe sysconfig? regards, saurabh pande. - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUB