Re: [otrs] Manual OTRS Installation on Win32

2007-11-16 Thread Andy Lubel
gt; From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Harry > Cruz > Sent: November 12, 2007 7:31 AM > To: User questions and discussions about OTRS.org > Subject: [otrs] Manual OTRS Installation on Win32 > > Hello, you all! > > Do you know where I could get some d

Re: [otrs] Manual OTRS Installation on Win32

2007-11-16 Thread Harry Cruz
Shawn and Dan, Thanks a lot for you reply! Within the next few days, I'll be *trying* to install OTRS on a Desktop machine and then on the production server. I feedback on what I got. Once more thanks! Harry Cruz 2007/11/16, Shawn Beasley <[EMAIL PROTECTED]>: > > Hello Dan, > > > Do you know

RE: [otrs] Manual OTRS Installation on Win32

2007-11-16 Thread Dan King
t de le supprimer de votre système. Merci. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Harry Cruz Sent: November 12, 2007 7:31 AM To: User questions and discussions about OTRS.org Subject: [otrs] Manual OTRS Installation on Win32 Hello, you all! Do you know where

RE: [otrs] Manual OTRS Installation on Win32

2007-11-16 Thread Shawn Beasley
Hello Dan, > Do you know where I could get some detailed information on how to > install OTRS in a already running server. I've initially installed on > a test server, using a Debian distro. But now the system must go into > production to a windows 2003 server, which has got its own apache2, > sup

[otrs] Manual OTRS Installation on Win32

2007-11-12 Thread Harry Cruz
Hello, you all! Do you know where I could get some detailed information on how to install OTRS in a already running server. I've initially installed on a test server, using a Debian distro. But now the system must go into production to a windows 2003 server, which has got its own apache2, supporti

[otrs] Manual

2005-05-27 Thread Brian Ronk
Is there a reason I can't print the pdf version of the manual? I'd like to be able to refer to it without switching to a different program/browser tab. Oh, and I finally got it to work. Apparently the Gentoo ebuild seperates the cgi-bin and htdocs directories and puts them somewhere else. I

Re: [otrs] Manual ticket generation doesn't show up in queues

2003-03-16 Thread Martin Edenhofer
Hi Glenn, On Sun, Mar 16, 2003 at 09:07:22AM -0800, Glenn Engel at Home wrote: > > Try to login (web interface) as [EMAIL PROTECTED], you still can't see the > > tickets? > > > Thanks. > > The tickets showed up after I created a user account and logged in on the > user account. Even though I was

Re: [otrs] Manual ticket generation doesn't show up in queues

2003-03-16 Thread Glenn Engel at Home
> > Try to login (web interface) as [EMAIL PROTECTED], you still can't see the tickets? > Thanks. The tickets showed up after I created a user account and logged in on the user account. Even though I wasn't going to manipulate tickets with the root account I thought they would show up in the summ

Re: [otrs] Manual ticket generation doesn't show up in queues

2003-03-16 Thread Martin Edenhofer
Hi Glenn, On Sat, Mar 15, 2003 at 08:20:34PM -0800, Glenn Engel at home wrote: > I have otrs set up on OS X and it appears to be working from the web > interface except that I cannot get any tickets to show up. > > When I run the test where I cat a message into PostMaster.pl I get a > response

[otrs] Manual ticket generation doesn't show up in queues

2003-03-16 Thread Glenn Engel at home
I have otrs set up on OS X and it appears to be working from the web interface except that I cannot get any tickets to show up.   When I run the test where I cat a message into PostMaster.pl I get a response as follows but all queues still show zero items.  The ticketID number increments eac

Re: [otrs] Manual ticket moving

2003-02-27 Thread Martin Edenhofer
Hi Philippa, On Thu, Feb 27, 2003 at 12:42:01PM -, Strange, PJ (Philippa) wrote: > >Yes, it's possible (config option). > > I'm not sure you understood the question, sorry. > Say for instance you have a queue called 'support' in which there is a > ticket. > The support analyst thinks the

[otrs] Manual ticket moving

2003-02-27 Thread Strange, PJ (Philippa)
>>> 4/ allow agents to move or escalate to queues via the existing drop-down but >>> to queues which they don't have queueview access to ? > >Yes, it's possible (config option). I'm not sure you understood the question, sorry. Say for instance you have a queue called 'support' in which there is

Re: [otrs] Manual

2003-01-13 Thread Martin Edenhofer
On Mon, Jan 13, 2003 at 11:30:05AM +0100, Stefan ich brauche was zum trinken Wintermeyer wrote: > > Try /doc/manual/pdf/otrs.pdf > > Or even the very latest version online at http://www.otrs.org/ > > We build the latest online doku online every night. ...hmmm... ok, > there is no PDF version l

Re: [otrs] Manual

2003-01-13 Thread Hans Scheffers
I found . pdf file with the source rpm thx :) On Mon, 2003-01-13 at 11:30, Stefan Wintermeyer wrote: > On Mon, Jan 13, Robert Kehl wrote: > > Try /doc/manual/pdf/otrs.pdf > > Or even the very latest version online at http://www.otrs.org/ > > We build the latest online doku online every night. .

Re: [otrs] Manual

2003-01-13 Thread Stefan Wintermeyer
On Mon, Jan 13, Robert Kehl wrote: > Try /doc/manual/pdf/otrs.pdf Or even the very latest version online at http://www.otrs.org/ We build the latest online doku online every night. ...hmmm... ok, there is no PDF version linked (only the HTML version). hmmm... please have a look later this week.

AW: [otrs] Manual

2003-01-13 Thread Robert Kehl
Try /doc/manual/pdf/otrs.pdf Rob > -Ursprüngliche Nachricht- > Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]Im Auftrag von Hans > Scheffers > Gesendet: Montag, 13. Januar 2003 10:06 > An: [EMAIL PROTECTED] > Betreff: [otrs] Manual > > > Hi, is there so

[otrs] Manual

2003-01-13 Thread Hans Scheffers
Hi, is there somewehere a manual available for printing, or is this only possible by followig all the index-links? greetz Hans -- Hans Scheffers http://www.jiffie.nl/stamboom/rottweiler Linux Kernel 2.4.18-19 on a i686 - userid 282784 @ http://counter.li.org _