Re: [otrs] OTRS Terms of use (Alexander Halle)

2010-05-25 Thread Marco Vannini
Hi all, could the subject be changed (at least in was:[ ] ) or all the followed/ing issue be forged in new threads ? The present subject is become annoying :D :D MV - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archi

Re: [otrs] OTRS Terms of use (Alexander Halle)

2010-05-25 Thread Alejandra Piedra
cussions about OTRS. Asunto: Re: [otrs] OTRS Terms of use (Alexander Halle) If you are running under windows, make sure the user that Apache is running as has permissions to the file server. Go to control panel services, right click on Apache -> properties -> logon tab. Set a user in here.

Re: [otrs] OTRS Terms of use (Alexander Halle)

2010-05-25 Thread Alejandra Piedra
de Información IICA (506) 2216-0171 alejandra.pie...@iica.int<mailto:alejandra.pie...@iica.int> De: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] En nombre de Henry Devito Enviado el: Lunes, 24 de Mayo de 2010 08:20 p.m. Para: User questions and discussions about OTRS. Asunto: Re: [ot

Re: [otrs] OTRS Terms of use (Alexander Halle)

2010-05-25 Thread Alejandra Piedra
08:20 p.m. Para: User questions and discussions about OTRS. Asunto: Re: [otrs] OTRS Terms of use (Alexander Halle) If you are running under windows, make sure the user that Apache is running as has permissions to the file server. Go to control panel services, right click on Apache -> properties -> lo

Re: [otrs] OTRS Terms of use (Alexander Halle) (Alejandra Piedra)

2010-05-25 Thread Martignier, Philippe
Hi Alejandra, The programmer is not here this week, I will look with him next week about this code giving. Nothing is finished now (still in "Proof of concept" mode), but it is already "working". He put a "manage" button on the article level (bottom right on the zoom view) and then it switch

Re: [otrs] OTRS Terms of use (Alexander Halle)

2010-05-24 Thread Henry Devito
o:otrs-boun...@otrs.org] *En nombre de > *Leonardo > Certuche > > *Enviado el:* Viernes, 21 de Mayo de 2010 10:26 a.m. > *Para:* User questions and discussions about OTRS. > *Asunto:* Re: [otrs] OTRS Terms of use (Alexander Halle) > > > > Hi there, > > Alejandra

Re: [otrs] OTRS Terms of use (Alexander Halle)

2010-05-24 Thread Alejandra Piedra
ilto:otrs-boun...@otrs.org] En nombre de Leonardo Certuche Enviado el: Viernes, 21 de Mayo de 2010 10:26 a.m. Para: User questions and discussions about OTRS. Asunto: Re: [otrs] OTRS Terms of use (Alexander Halle) Hi there, Alejandra, there is a sysconfig setting that allows you to store att

Re: [otrs] OTRS Terms of use (Alexander Halle)

2010-05-21 Thread Alejandra Piedra
] OTRS Terms of use (Alexander Halle) Hi there, Alejandra, there is a sysconfig setting that allows you to store attachments not in DB but in filesystem, where are much easier to delete. It's at Ticket -> Core::Ticket and it's called Ticket::StorageModule ;) Leon

Re: [otrs] OTRS Terms of use (Alexander Halle)

2010-05-21 Thread Leonardo Certuche
ignier, Philippe > Enviado el: Viernes, 21 de Mayo de 2010 08:01 a.m. > Para: 'otrs@otrs.org' > Asunto: Re: [otrs] OTRS Terms of use (Alexander Halle) > > Alexander, > > Thanks for your response, it seems so we can do what we want with OTRS :) > > I have nothing

Re: [otrs] OTRS Terms of use (Alexander Halle)

2010-05-21 Thread Alejandra Piedra
org' Asunto: Re: [otrs] OTRS Terms of use (Alexander Halle) Alexander, Thanks for your response, it seems so we can do what we want with OTRS :) I have nothing against giving our code. The only point is that I will not be the one who will develop that code and can not force him to do so (but I

Re: [otrs] OTRS Terms of use (Alexander Halle)

2010-05-21 Thread Martignier, Philippe
Alexander, Thanks for your response, it seems so we can do what we want with OTRS :) I have nothing against giving our code. The only point is that I will not be the one who will develop that code and can not force him to do so (but I will propose) :) I wanted only to be sure that there is no

Re: [otrs] OTRS Terms of use

2010-05-21 Thread Alexander Halle
Martignier, Philippe wrote : We are currently modifying the code of OTRS to add new features like draft and removal of attachments, … What are your terms of use? Do we have to provide our code back [...] Hi Philippe, to my understanding of the used AGPL, you have to provide the code to ever

[otrs] OTRS Terms of use

2010-05-21 Thread Martignier, Philippe
Hi OTRS People, We are currently modifying the code of OTRS to add new features like draft and removal of attachments, ... What are your terms of use? Do we have to provide our code back or is it just "open source, take it and do what you want with it". Just to be sure :) Thanks Regards Phi