Now I would imagine the customer modification would be very simular except
you'de have to extend the database to include the new freetext field and when
submitting the update or creation of the customer you'de have to get it to
submit the freetext field used? Is there anything else or an example
Great! your welcome!
Shawn Holland wrote:
Ahh, Thank You so much for giving me the direction to look. I was able to get
the ticket modification I was looking for!
On Wednesday 30 November 2005 10:45 am, Shawn Holland wrote:
Thanks,
I'll give it a shot.
otrs:/opt/otrs/Kernel/Output/HTML/
Ahh, Thank You so much for giving me the direction to look. I was able to get
the ticket modification I was looking for!
On Wednesday 30 November 2005 10:45 am, Shawn Holland wrote:
> Thanks,
>
> I'll give it a shot.
>
> otrs:/opt/otrs/Kernel/Output/HTML/Standard # grep -i freetext * | wc -l
> 15
Thanks,
I'll give it a shot.
otrs:/opt/otrs/Kernel/Output/HTML/Standard # grep -i freetext * | wc -l
150
May take a while! :)
On Wednesday 30 November 2005 4:21 am, Wim Fournier wrote:
> Shawn Holland wrote:
> >Hey,
> >
> >I hate asking so many questions but I'm finding it very difficult to do
Shawn Holland wrote:
Hey,
I hate asking so many questions but I'm finding it very difficult to do
customizations because I'm either not finding the Documentation or am not
reading it right.
I jus tneed to know how to
1. When creating a new customer have aditional fields that can be used.
Hey,
I hate asking so many questions but I'm finding it very difficult to do
customizations because I'm either not finding the Documentation or am not
reading it right.
I jus tneed to know how to
1. When creating a new customer have aditional fields that can be used. ie.
Phone Number.
2. Wh
