hat is
> handling more than they can handle by a ratio of...number of MLPE to string
> inverters essentially.
>
> Scot
> Solar CenTex
>
> -Original Message-
> From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On
> Behalf Of William Dorsett
>
rom: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On
> Behalf Of William Dorsett
> Sent: Friday, August 5, 2016 1:46 PM
> To: 'RE-wrenches'
> Subject: Re: [RE-wrenches] Enphase Support Non-Responsive
>
> Still you pay as much for the Solar Edge o
sentially.
Scot
Solar CenTex
-Original Message-
From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf
Of William Dorsett
Sent: Friday, August 5, 2016 1:46 PM
To: 'RE-wrenches'
Subject: Re: [RE-wrenches] Enphase Support Non-Responsive
Still you pay as m
rest of the company.
>
> Bill Dorsett
> Manhattan, KS
>
> -Original Message-
> From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On
> Behalf Of penobscotso...@midmaine.com
> Sent: Friday, August 05, 2016 12:54 PM
> To: RE-wrenches
> Subject: Re: [R
ginal Message-
From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf
Of penobscotso...@midmaine.com
Sent: Friday, August 05, 2016 12:54 PM
To: RE-wrenches
Subject: Re: [RE-wrenches] Enphase Support Non-Responsive
It is a very simple install. With SolarEdge there is no
I have seen a few of the ABB micro systems, by don't have firsthand experience.
-Original Message-
From: "William Dorsett"
Sent: 8/5/2016 12:16
To: "'RE-wrenches'"
Subject: Re: [RE-wrenches] Enphase Support Non-Responsive
The concept of micros has
Message-
From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf
Of penobscotso...@midmaine.com
Sent: Friday, August 5, 2016 1:54 PM
To: RE-wrenches
Subject: Re: [RE-wrenches] Enphase Support Non-Responsive
It is a very simple install. With SolarEdge there is no trunk
rse.
Jerry
Sent via the Samsung Galaxy Sâ„¢ III, an AT&T 4G LTE smartphone
Original message From: Wayne Irwin
Date:08/05/2016 6:58 AM
(GMT-10:00) To: re-wrenches@lists.re-wrenches.org
Subject: Re: [RE-wrenches] Enphase Support Non-Responsive
Maybe just dumb luck, bu
er or worse.
>> > Jerry
>> >
>> >
>> > Sent via the Samsung Galaxy Sâ⢠III, an AT&T 4G LTE smartphone
>> >
>> > Original message From: Wayne Irwin
>> > Date:08/05/2016 6:58 AM
>> > (GMT-10:00) To: re-wr
-- Original message ----From: Wayne Irwin
> > Date:08/05/2016 6:58 AM
> > (GMT-10:00) To: re-wrenches@lists.re-wrenches.org
> > Subject: Re: [RE-wrenches] Enphase Support Non-Responsive
> >
> > Maybe just dumb luck, but we almost always have quick phone tech
message From: Wayne Irwin
> Date:08/05/2016 6:58 AM
> (GMT-10:00) To: re-wrenches@lists.re-wrenches.org
> Subject: Re: [RE-wrenches] Enphase Support Non-Responsive
>
> Maybe just dumb luck, but we almost always have quick phone tech
> support from Enphase and always ge
s.re-wrenches.org
Subject: Re: [RE-wrenches] Enphase Support Non-Responsive
Same thing going on here
Conrad
Cotuit Solar
Conrad Geyser, Principal
Cotuit Solar LLC
508-428-8442
On Fri, Aug 5, 2016 at 9:59 AM, gary easton wrote:
just a worthless ticket but no action and certainly no timely reimbursemen
Good to "see" you, Daryl.
I, too was getting a runaround from Enphase and related this to the
owner with some 50+ micros. He took on the attack dog posture and got
results immediately. Sad that threats and abuse and long waits in phone
queue are necessary.
Bill Loesch
Solar 1 - Saint Louis S
-wrenches] Enphase Support Non-Responsive
Same thing going on here
ConradCotuit Solar
Conrad Geyser, PrincipalCotuit Solar LLC508-428-8442
On Fri, Aug 5, 2016 at 9:59 AM, gary easton wrote:
just a worthless ticket but no action and certainly no timely reimbursement if
at all. I would never do business
Same thing going on here
Conrad
Cotuit Solar
Conrad Geyser, Principal
Cotuit Solar LLC
508-428-8442
On Fri, Aug 5, 2016 at 9:59 AM, gary easton wrote:
> just a worthless ticket but no action and certainly no timely
> reimbursement if at all. I would never do business with this company
> aga
inception and I
don’t know how it stands now. ???
Bill Dorsett
Manhattan, KS
From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf
Of gary easton
Sent: Friday, August 05, 2016 8:59 AM
To: RE-wrenches
Subject: Re: [RE-wrenches] Enphase Support Non-Responsive
just a
> Thanks all.
>
> Bill Dorsett
> Manhattan, KS
>
> -Original Message-
> From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On
> Behalf Of penobscotso...@midmaine.com
> Sent: Friday, August 05, 2016 8:38 AM
> To: RE-wrenches
> Subject: Re
with a remote troubleshooting URL?
Thanks all.
Bill Dorsett
Manhattan, KS
-Original Message-
From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On
Behalf Of penobscotso...@midmaine.com
Sent: Friday, August 05, 2016 8:38 AM
To: RE-wrenches
Subject: Re: [RE-wrenches] Enphase
So what is the micro of choice these days?
If enphase is no longer home?
Jay
Peltz power.
> On Aug 5, 2016, at 6:59 AM, gary easton wrote:
>
> just a worthless ticket but no action and certainly no timely reimbursement
> if at all. I would never do business with this company again.
>
>> O
just a worthless ticket but no action and certainly no timely reimbursement
if at all. I would never do business with this company again.
On Fri, Aug 5, 2016 at 9:38 AM, wrote:
> Just to renew this line of conversation, I have been waiting for several
> call backs form Enphase, with no results
Just to renew this line of conversation, I have been waiting for several
call backs form Enphase, with no results, for the past three weeks. I also
have warranty claims that go back four months+ that have not been
fulfilled. I will not sell any more Enphase, at all, until they resolve
these communi
considering these options.
>
>
>
> William Miller
>
>
>
>
>
> [image: Gradient Cap_mini]
> Lic 773985
> millersolar.com <http://www.millersolar.com/>
> 805-438-5600
>
>
>
> *From:* RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.
ject:* [RE-wrenches] Enphase Support Non-Responsive
It seems like we are talking about inverter and module customer service
(good and bad) a lot lately.
Has anyone else noticed that Enphase seems to have stopped responding to
tickets submitted via their website? Hold times are unacceptable, so I
just about 8 minutes. And it’s wireless!”
>
> - William McDonough
>
>
>
> ----------
> *From:* RE-wrenches on behalf
> of Jason Szumlanski
> *Sent:* Tuesday, July 5, 2016 12:46 PM
> *To:* RE-wrenches
> *Subject:* [RE-wrenches] Enphase Suppo
reactor safely
banked a few million miles from us. It delivers more than we could ever use in
just about 8 minutes. And it's wireless!"
- William McDonough
From: RE-wrenches on behalf of
Jason Szumlanski
Sent: Tuesday, July 5, 2016 12:46 PM
To: R
Hey Jason,
I agree totally. What works for me here on the East (Right) Coast is I call
just prior to 2000 EST and I am almost assured of being able to talk with
out a long wait time. Most times I get straight through.
Christopher
On Tue, Jul 5, 2016 at 3:46 PM, Jason Szumlanski <
ja...@floridasol
And like magic, I received a call 45 minutes after posting this. A VERY
helpful manager saw my (repeated) tickets and was asked by his manager to
call me. That issue got straightened out. He said they are very aware of
their backlog and they are all working overtime and hiring customer support
pers
It seems like we are talking about inverter and module customer service
(good and bad) a lot lately.
Has anyone else noticed that Enphase seems to have stopped responding to
tickets submitted via their website? Hold times are unacceptable, so I gave
up on that, but nobody gets back to you when you
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