On Thu, Mar 10, 2011 at 04:18:17PM -0600, Donny Brooks wrote:
> Hello all,
>
> I have setup RT 3.8.9 on a Centos 5.5 machine according to the
> directions located here:
> http://home.roadrunner.com/~computertaijutsu/rt3.html. I was able to
You don't mention what version of RT::Authen::Extern
Hello all,
I have setup RT 3.8.9 on a Centos 5.5 machine according to the
directions located here:
http://home.roadrunner.com/~computertaijutsu/rt3.html. I was able to get
it installed as far as I can tell successfully and I am now going for
external ldap authentication. I have followed
On Thu, Mar 10, 2011 at 08:12:15PM +0100, Gerard FENELON wrote:
> Hello
>
> I am considering upgrading our version of RTFM.
> However actions described in the UPGRADE depend on the version of
> the installed RTFM
> and we seem to have lost that information.
> I only know that it was installed in 2
On 3/9/2011 18:56, Thomas Sibley wrote:
On 09 Mar 2011 19:25, Micah R Ledbetter wrote:
Should I file a bug report somewhere with what happened? I'd be happy to if
it would be helpful for someone.
What RT version are you actually running?
You claimed RT 3.8.8, but ExternalAuth 0.08 is known to
Hello
I am considering upgrading our version of RTFM.
However actions described in the UPGRADE depend on the version of the
installed RTFM
and we seem to have lost that information.
I only know that it was installed in 2004.
It does not seem to be on the pages like the version of RT.
I don't se
Ah, for some reason this message didn't reach me. Got it from the archives.
Homepage -> HomePage.
Thanks.
Giuseppe
On 10/03/11 16:21, Kevin Falcone wrote:
On Thu, Mar 10, 2011 at 04:09:02PM +, Giuseppe Sollazzo wrote:
On 10/03/11 16:07, Kevin Falcone wrote:
On Thu, Mar 10, 2011 at 04:00:
On Thu, Mar 10, 2011 at 04:09:02PM +, Giuseppe Sollazzo wrote:
> On 10/03/11 16:07, Kevin Falcone wrote:
> >On Thu, Mar 10, 2011 at 04:00:21PM +, Giuseppe Sollazzo wrote:
> >>Has anyone got any other idea about how to solve this?
> >The user preference is working fine for me, you didn't
On 10/03/11 16:07, Kevin Falcone wrote:
On Thu, Mar 10, 2011 at 04:00:21PM +, Giuseppe Sollazzo wrote:
Has anyone got any other idea about how to solve this?
The user preference is working fine for me, you didn't say if you
fixed your spelling error or checked for user preferences overr
On Thu, Mar 10, 2011 at 11:04:24AM -0500, Kevin Falcone wrote:
> On Thu, Mar 10, 2011 at 04:14:59PM +0100, Björn Schulz wrote:
> > Hi rt-users,
> >
> > I want to select a CF-Value in a ticket, but the value should have
> > multiple lines (Customer addresses).
> >
> > Is this possible or do you ha
On Thu, Mar 10, 2011 at 04:00:21PM +, Giuseppe Sollazzo wrote:
>Has anyone got any other idea about how to solve this?
The user preference is working fine for me, you didn't say if you
fixed your spelling error or checked for user preferences overriding
the system setting. You can tell wh
On Thu, Mar 10, 2011 at 04:14:59PM +0100, Björn Schulz wrote:
> Hi rt-users,
>
> I want to select a CF-Value in a ticket, but the value should have
> multiple lines (Customer addresses).
>
> Is this possible or do you have an other idea to select an address in a
> ticket?
Can you even have insi
Hi there,
Has anyone got any other idea about how to solve this?
Cheers,
Giuseppe
On 04/03/11 16:51, Giuseppe Sollazzo wrote:
Yep, done that too to no luck.
Giuseppe
On 04/03/11 16:50, Lander, Scott wrote:
Also, If I remember right, changes to RT_SiteConfig require an Apache
restart
On Thu, Mar 10, 2011 at 09:53:43AM -0600, Brandon Olszewski wrote:
>In case anyone is interested - I figured out the problem. Everything I
> did was correct,
>however, the only member of the group to which I wanted the mail sent was
> also the user moving
>the ticket. The transactin
In case anyone is interested - I figured out the problem. Everything I did was
correct, however, the only member of the group to which I wanted the mail sent
was also the user moving the ticket. The transacting user, apparently, is
exempt from the rt-email-group-admin action. I added an addit
On Thu, Mar 10, 2011 at 12:39:30AM -0800, john s. wrote:
>
> Someone know out there what my intentions are?
> :)
>
> If not i describe in an other way
>
> I need an template like a html or word dokument for ticket creation
>
> is there any proper solutions for this task ?
Sounds like you wan
On Wed, Mar 09, 2011 at 03:55:58PM -0800, Yan Seiner wrote:
> Turns out that it was probably a typo in the advanced query. Sure is
> confusing - would be nice if RT said something about that.
I think one of us made that more obvious for rt4 because they were
bitten by the same bug
-kevin
> On W
Hi rt-users,
I want to select a CF-Value in a ticket, but the value should have
multiple lines (Customer addresses).
Is this possible or do you have an other idea to select an address in a
ticket?
Cheers,
Björn
okay i have it i just make some adjustments in the css file
looks good:)
best regards john
john s. wrote:
>
> Morning All
>
> I would like to change the RT Logo
>
> So i have modified the layout.css directly ... and it works well ... but
> the Brand Lettering Logo in the Lowe
1- I have my RT talking to another RT bidirectional using REST
2- It also talks to a windows based ticketing system via web services (soap on
my RT end and .net service at the destination) -- The soap interface is
something I've done here and very customised to our needs
3- It also talks to anoth
The main way we have integrated RT with other ticket systems is using
email between the systems. This can take some careful config of
notifications, mainly to keep from creating loops that will keep
spawning new tickets or reopening resolved ones. It has worked well with
3 different external vendo
Hello,
I'm interested in implementing RT and before starting I would like to know
if someone would care to share some ideas or experiences in linking RT with
some other ticketing systems.
In this case I would need to be able to send some tickets from RT to a
Mantis system.
I was not able to find
Almost.
Okay i have a little Problem
I don't want to use any queue admin or queue staff by email ...
so if i would like to create one
these error message appears
* Staff group Nagios _support for queue Nagios not found
* Owner group Nagios _owners for queue Nagios not found
Thnx Andrew
Still works fine
best regards john
john s. wrote:
>
> Hello Andrew
>
> Did this Version still working with 3.8.8?
>
> Edit: deleted
>
>
> best regards john
>
>
> Barnes, Andrew (barnesaw) wrote:
>>
>>
>>
>> On 3/4/11 3:45 AM, "john s." wrote:
>>
>>>
>>>Good mor
Someone know out there what my intentions are?
:)
If not i describe in an other way
I need an template like a html or word dokument for ticket creation
is there any proper solutions for this task ?
john s. wrote:
>
>
>
>
> john s. wrote:
>>
>> Hello everybody
>>
>>
>> I wou
Hello Andrew
Did this Version still working with 3.88?
best regards john
Barnes, Andrew (barnesaw) wrote:
>
>
>
> On 3/4/11 3:45 AM, "john s." wrote:
>
>>
>>Good morning
>>
>>System: Linux Ubuntu Server 10.04
>>RT Version: 3.8.8 with modperl
>>
>>
>>I'm going to use some Solutions to cl
Morning All
I would like to change the RT Logo
So i have modified the layout.css directly ... and it works well ... but
the Brand Lettering Logo in the Lower Right Corner
»|« RT 3.8.8 1996-2009 Best Practical Solutions,
Overlaps with my Logo Picture
So where i can change the Attribut
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