[rt-users] Uploading image to Image CustomField via REST

2015-01-20 Thread andriusk
Is it possible to post image for ticket customfield via rest? -- View this message in context: http://requesttracker.8502.n7.nabble.com/Uploading-image-to-Image-CustomField-via-REST-tp59382.html Sent from the Request Tracker - User mailing list archive at Nabble.com.

Re: [rt-users] RT 4.2.9 Simple Search, Subject LIKE instead of Id =

2015-01-20 Thread Vladimir Nikolic
On 20. 01. 2015 02:41, Alex Vandiver wrote: > On Mon, 19 Jan 2015 22:50:07 +0100 Vladimir Nikolic > wrote: >> Hello, >> >> after upgrade to 4.2.9 (from 4.2.2), we noticed that Simple Search by >> Ticket id doesn't work. >> If I enter 783509 in Search box, Edit Search shows sql query: >> >> ( Subj

Re: [rt-users] setting a password for a user

2015-01-20 Thread Kevin Falcone
On Fri, Jan 16, 2015 at 02:56:42PM -0500, Boris Epstein wrote: > I guess the question still remains, what is the rational behind me being > unable > to do so just as a user with admin privileges. RT requires an admin password to change another password so that nobody can trick you into clicking o

[rt-users] CurrentUserEmail in search - better way instead copying Tickets_Local.pm

2015-01-20 Thread Daniel Schwager
Hi, I would like to create a search finding all my requested tickets without using my hard-coded email-adr. Therefore, I overlayed Tickets.pm with Tickets_Local.pm, removing the "use ..." and adding one line of code like described in http://requesttracker.wikia.com/wiki/CurrentUserEmail.

[rt-users] is Disable 2 a typo?

2015-01-20 Thread Marc Chantreux
hello, in the etc/initialdata sample from the rt distrib, i can read @Queues = ({ Name => 'General', Description => 'The default queue', CorrespondAddress => "",

Re: [rt-users] MoreAboutRequestorTicketList is ignored

2015-01-20 Thread Kevin Falcone
On Tue, Jan 20, 2015 at 12:42:52AM -0700, darthPaal wrote: > Hello, I am running RT 4.2.9 and want to view all tickets in the 'More about > the requestors' section. I have added the following line in my > RT_SiteConfig.pm file: > > Set($MoreAboutRequestorTicketList, "All"); > > but the setting is

Re: [rt-users] is Disable 2 a typo?

2015-01-20 Thread Kevin Falcone
On Tue, Jan 20, 2015 at 04:40:07PM +0100, Marc Chantreux wrote: > > so my question is: is there a point to use different values that the > documented ones? what is it? ___Approvals is a very special queue, so it gets a special Disabled value. It's there to stop people breaking it by accident (

Re: [rt-users] CurrentUserEmail in search - better way instead copying Tickets_Local.pm

2015-01-20 Thread Kevin Falcone
On Tue, Jan 20, 2015 at 03:45:36PM +, Daniel Schwager wrote: > I would like to create a search finding all my requested tickets > without using my hard-coded email-adr. Does Requestor = '__CurrentUser__' not work? > Therefore, I overlayed Tickets.pm with Tickets_Local.pm, removing the "use

Re: [rt-users] is Disable 2 a typo?

2015-01-20 Thread Marc Chantreux
On Tue, Jan 20, 2015 at 11:27:04AM -0500, Kevin Falcone wrote: > ___Approvals is a very special queue, so it gets a special Disabled > value. It's there to stop people breaking it by accident (something > which happened quite frequently in 4.0 and earlier). thanks for answering, Kevin -- Marc

Re: [rt-users] CurrentUserEmail in search - better way instead copying Tickets_Local.pm

2015-01-20 Thread Daniel Schwager
Hi Kevin, > Does > Requestor = '__CurrentUser__' > not work? Oh - yes, this works!! I didn't know about this "Requestor" keyword. Great! Thank! > > I tried to just copy _parser() method - but perl cannot find > > variables from the base class Tickets.pm like FIELD_METADATA or %dispatch ..

[rt-users] Linking options default custom fields with fields

2015-01-20 Thread Marisol Rojas
good afternoon I write because I like to know how to flirt options for a custom field to field in the interface queue creating a new ticket (if applicable). Thanks in advance, greetings !!

[rt-users] Grant right to a special CF dependet on a specific queue ?

2015-01-20 Thread Daniel Schwager
Hi, in short: Is it possible to grant SeeCustomField-rights for one CF dependent on a queue ? Long: We have some (external, customer) privileged users working with their queue. Also, we have a ticket CF named "Summary". In their queue, the users are able to see/modify this CF. Beside of this,

[rt-users] about signatures

2015-01-20 Thread Eierschmalz, Bernhard
Hello, I have 2 questions about signatures. 1. For our "non-request-tracker"-mails I have a HTML-Template, to standardize all our outgoing email signatures (on the email server runs a program that attaches the template with filled in parameters for name phone number etc. to every email)