@lists.bestpractical.com
Subject: [rt-users] LDAP authentication problem
Hi, I know there are tons of questions on the list about getting LDAP
authentication to work. And I have done it before at other employers, so I'm
even more frustrated...
Here's what I've got:
RT 4.0.2 on CentOS 5.7
RT-Authen
Hi, I know there are tons of questions on the list about getting LDAP
authentication to work. And I have done it before at other employers, so I'm
even more frustrated...
Here's what I've got:
RT 4.0.2 on CentOS 5.7
RT-Authen-ExternalAuth-0.09.tar.gz
Active Directory on Server 2008 R2
I set up
On Tue, Oct 4, 2011 at 11:06 PM, declaya chocoboselp...@gmx.de wrote:
Thomas Smith-12 wrote:
Discovered another issue... This one isn't strictly RT-related, I don't
think.
The email gateway is no longer working. When I configured Apache auth,
I had to do it at the /opt/rt4
To disable auth you can use location directives. For mailgate it's good to
protect path by IP or host name.
Regards, Ruslan. From phone.
05.10.2011 8:06 пользователь declaya chocoboselp...@gmx.de написал:
Thomas Smith-12 wrote:
Discovered another issue... This one isn't strictly
Thanks again Ruslan!
I've got this mostly working but I'm missing something and I'm just
not seeing what that is...
Apache auth via LDAP (mod_auth_ldap) is working correctly--the user
gets into RT, but no options are available except Tickets (along
with Open, Create, etc, within the Tickets
Thanks Kevin! That setting worked!
On Tue, Oct 4, 2011 at 1:37 PM, Kevin Falcone falc...@bestpractical.com wrote:
On Tue, Oct 04, 2011 at 01:22:24PM -0700, Thomas Smith wrote:
Thanks again Ruslan!
I've got this mostly working but I'm missing something and I'm just
not seeing what that is...
Hi,
I'm looking at using LDAP athentication to auth against a Win2k8 R2 AD
server. I've seen a few different ways to do this on the website and
through Google-ing but none are consistent and none cover all that I'd
like to accomplish with this.
What I'd like to do is this:
* Authenticate
Hi,
On Mon, Oct 3, 2011 at 11:28 PM, Thomas Smith theitsm...@gmail.com wrote:
Hi,
I'm looking at using LDAP athentication to auth against a Win2k8 R2 AD
server. I've seen a few different ways to do this on the website and
through Google-ing but none are consistent and none cover all that I'd
Hi,
On Tue, Oct 4, 2011 at 12:14 AM, Thomas Smith theitsm...@gmail.com wrote:
Thanks Ruslan!
Yes, I am looking for SSO. I also left out RT (4.0.2) and Apache
If you need SSO then you should teach your apache to do that. You do
SSO in apache
then use WebExternalAuth option so RT pickups user
Hi,
Is it possible to authenticate via LDAP to RT ?
In particular, Mac OS X's implementation of LDAP (Open DIrectory)
Thanks.
This email and any attachments are confidential and are intended solely for the
use of the individual to whom it is addressed. If you are not the intended
recipient
] On Behalf Of Guy Baxter
Sent: 24 June 2010 3:08 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] LDAP authentication
Hi,
Is it possible to authenticate via LDAP to RT ?
In particular, Mac OS X's implementation of LDAP (Open DIrectory)
Thanks.
This email and any attachments
On Thursday 24/06/2010 at 7:09 am, Guy Baxter wrote:
Hi,
Is it possible to authenticate via LDAP to RT ?
In particular, Mac OS X's implementation of LDAP (Open DIrectory)
Thanks.
Yes.
See http://wiki.bestpractical.com/view/ExternalAuthentication for
details.
Kevin W. Gagel
Network
On Thu, Jun 10, 2010 at 08:28:56AM -0400, borngunn...@aol.com wrote:
[Wed Jun 09 16:49:23 2010] [error] Can't locate RT/Authen/ExternalAuth.pm
in @INC (@INC
contains: /opt/rt3/bin/../local/lib /opt/rt3/bin/../lib /etc/perl /u$
You don't appear to have installed RT-Authen-ExternalAuth.
I have been trying to configure my RT to communicate with my ldap, but I have
been running into problems. I did install the perl module below is my
configuration and error after I restart apache (apache failed to restart):
# THE BASICS:
Set($rtname, 'TAG');
Set($Organization, 'TAG');
I feel like I'm heading deeper and deeper down a rathole here...
From: Rich West [mailto:[EMAIL PROTECTED]
With the default settings in
local/plugins/RT-Authen-ExternalAuth/etc/RT_SiteConfig.pm, new users
will get created with their AD account name. At least, that is the
way
it behaved
To close the thread here, I've changed all the RT accounts to use the AD
login name as the username within RT. All's well with the
authentication, users can see their tickets in the self-service
interface.
On the downside, a new ticket created by an email from a user unknown to
the system did
I've been working on using LDAP authentication in our RT 3.6.6
installation using ExternAuth and have gotten quite a way on my own, but
have run into a minor speedbump.
People here have gotten used to submitting tickets to RT via email but
now we want to roll out the self-service interface, and
With the default settings in
local/plugins/RT-Authen-ExternalAuth/etc/RT_SiteConfig.pm, new users
will get created with their AD account name. At least, that is the way
it behaved for me. The down side was that external users with the same
account name (from a different domain, for example)
Mike Peachey wrote:
Michael Mollard wrote:
Sean,
Identical to my error. I did find a 'make fixperms' which I stumbled
across, not documented anywhere I could find, alongside 'make testdeps',
and 'make fixdeps'. But it didn't change anything. Same errors.
If I ever get this going, I may
RT::Authen::ExternalAuth v0.06_03 is now available and is the first (and
hopefully only) release candidate for v0.06.
Michael Mollard, Sean McCreadie,
Can you please test v0.06_03 as soon as possible and let me know how it
goes? Having tested myself, it seems good and I'd like to get 0.06 out
Mike,
I would like to report that v0.06_03 is working for my
RHEL5/RT-3.8.1/Sun Directory Server 6.3. I am seeing new information in
my RT log so I know the new version is indeed active.
[Fri Oct 31 10:17:36 2008] [error]: Working around bug in RT and
reloading RT::User
To: [EMAIL PROTECTED]
Cc: RT Users
Subject: Re: [rt-users] Ldap Authentication setup question
Alan Cheng wrote:
Mike,
I would like to report that v0.06_03 is working for my
RHEL5/RT-3.8.1/Sun Directory Server 6.3.
Fantastic!
I am seeing new information in
my RT log so I know the new version
Michael Mollard wrote:
Sean,
Identical to my error. I did find a 'make fixperms' which I stumbled
across, not documented anywhere I could find, alongside 'make testdeps',
and 'make fixdeps'. But it didn't change anything. Same errors.
If I ever get this going, I may need to write a wiki
Thanks Mike, nice to know I'm not going nuts. Can you give me a quick
pointer on turning on Devel mode.
Michael Mollard
Network Administrator
Moreton Bay College
Email: [EMAIL PROTECTED]
Web: http://www.mbc.qld.edu.au
Phone: (Direct) 07 3907 5712 / (Mob) 0417 631 801
Fax: 07 3390 8919
Michael Mollard wrote:
Thanks Mike, nice to know I'm not going nuts. Can you give me a quick
pointer on turning on Devel mode.
I'll give you a very small pointer:
$RTHOME/etc/RT_Config.pm
--
Kind Regards,
__
Mike Peachey, IT
Tel: +44 114 281
and they are OK.
Thanks in advance for all the great help.
Sean
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Mike
Peachey
Sent: Monday, October 27, 2008 2:55 AM
To: Michael Mollard; RT Users
Subject: Re: [rt-users] Ldap Authentication setup question
on
the files listed below and they are OK.
Thanks in advance for all the great help.
Sean
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Mike
Peachey
Sent: Monday, October 27, 2008 2:55 AM
To: Michael Mollard; RT Users
Subject: Re: [rt-users] Ldap
Michael Mollard wrote:
Mike,
Let me know when you're up and about again. I've installed
RT::Authen::ExternalAuth v.06_2 and now just logging in as local root
generates this error.
RT::User::UpdateFromExternal Unimplemented in HTML::Mason::Commands.
Michael Mollard wrote:
Many posts
I'm sorry I'm not concentrating on replies at the moment, but I'm trying
to recover from being hit from behind at about 50mph on my way home from
work on Monday.
One thing I can tell you is this:
You *M*U*S*T* specify a d_filter!
When I get a chance I will
Michael Mollard wrote:
Mike,
RE: the wiki 'PostInstall'
although I have progressed slightly, I think I didn't realise that I needed
to put
Set( @Plugins,(qw(RT::Authen::ExternalAuth)));
I will add this when I can, this was not required for 3.6 installs.
--
Kind Regards,
So I have just gotten this working with RHEL5, RT-3.8.1,
ExternalAuth-0.06_02 and eDIR.
A few things i had to hack:
/opt/rt3/local/lib/RT/User_Vendor.pm
Change line 1050 from:
$msg = $ldap-bind($ldap_user, password = $ldap_pass);
to:
$msg = $ldap-bind($ldap_user, ); #This fixed
Michael Mollard wrote:
Hi all,
I'm an RT newbie, so be gentle with me.
I have setup a functioning RT system (on SLES10sp2)
What version of RT?
I have installed the RT::Authen::ExternalAuth 0.5. This creates a
$RT_HOME/local/plugins/RT-Authen-ExternalAuth/etc/RT_SiteConfig.pm
I have
Thanks for the assistance.
I have downloaded and installed the latest version of
RT-Authen-ExternalAuth-0.06_02, with RT 3.8.1(latest)
I seem to have gotten a step further, but still have some issues.
When I try and authenticate with an ldap account, my browser reports:
Can't call method
On Oct 22, 2008, at 4:10 PM, Michael Mollard wrote:
Thanks for the assistance.
I have downloaded and installed the latest version of RT-Authen-
ExternalAuth-0.06_02, with RT 3.8.1(latest)
I seem to have gotten a step further, but still have some issues.
When I try and authenticate with an
, but may as well make a backup
and give this a shot.
Elias
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael Mollard
Sent: Wednesday, October 22, 2008 4:10 PM
To: [EMAIL PROTECTED]; RT Users
Subject: Re: [rt-users] Ldap Authentication setup
which will be in the next
release
-kevin
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
] On Behalf Of Michael Mollard
Sent: Wednesday, October 22, 2008 4:10 PM
To: [EMAIL PROTECTED]; RT Users
Subject: Re: [rt-users] Ldap Authentication setup question
Thanks
Before I installed v .06 I 'rm-Rf
/srv/www/vhosts/rt.mbc.qld.edu.au/local/plugins/RT-Authen-ExternalAuth', then
did a full install of the module.
But just to be certain, I removed the 2 files you mentioned, and then did a
complete re-install of the RT-Authen-ExternalAuth module.
Same error in
On Oct 22, 2008, at 5:20 PM, Michael Mollard wrote:
Before I installed v .06 I 'rm-Rf /srv/www/vhosts/rt.mbc.qld.edu.au/
local/plugins/RT-Authen-ExternalAuth', then did a full install of
the module.
But just to be certain, I removed the 2 files you mentioned, and
then did a complete
Mike,
As part of my troubleshooting process, I have tried to wipe my rt installation
and restart (I'm testing on a local VM, so not a big deal).
I have deleted my $RT_HOME (/srv/www/vhosts/rt.mbc.qld.edu.au/*). Is that
enough to reinstall from scratch or are there other things which should be
Hi all,
I'm an RT newbie, so be gentle with me.
I have setup a functioning RT system (on SLES10sp2), and am trying to setup
ldap authentication to our eDirectory (using LDAP) for automatic user
authentication/creation. I have spent a week, I've googled, wiki'd, and
searched the RT list
Auch, Benjamin wrote:
Hi, I’m running 3.8.1 on Ubuntu 8.04 with MySQL, apache2, modperl2 and
LDAP. (Had Linux virtual machine running on MS virtual server 2005, but
it was a tad slow (no CPU usage though, weird))
My LDAP config uses the Mike Peachey External Auth method, with the hack
Thanks for the tips. From searching last night, I found several sites
that appear to use RT and single-sign on, but everything is so outdated.
Plus, any method using NTLM for Microsoft Active Directory will break
using Windows Server 2008 (NTLMv2) (Confirmation anyone?)
Maybe the
Hi, I'm running 3.8.1 on Ubuntu 8.04 with MySQL, apache2, modperl2 and
LDAP. (Had Linux virtual machine running on MS virtual server 2005, but
it was a tad slow (no CPU usage though, weird))
My LDAP config uses the Mike Peachey External Auth method, with the hack
for 3.8.1. My users are
Hi Mike
Thanks for the quick response. I did a reinstall of RT and that fixed
the problem. My predecessor must have modified the code at some point.
Lloyd
Mike Peachey wrote:
Lloyd Hughes wrote:
I'm using Mike Peachey's RT-Authen-External installed via c-pan but am
unable to login. I'm
I'm using Mike Peachey's RT-Authen-External installed via c-pan but am
unable to login. I'm running RT3 v 3.6.5
From my log file it appears that sAMAccountName is not getting set, or
the user's login name is not being passed to RT-Authen-External.
My log:
[Fri Jun 20 20:57:11 2008] [debug]:
Lloyd Hughes wrote:
I'm using Mike Peachey's RT-Authen-External installed via c-pan but am
unable to login. I'm running RT3 v 3.6.5
From my log file it appears that sAMAccountName is not getting set, or
the user's login name is not being passed to RT-Authen-External.
My log:
[Fri
On Monday 02 June 2008 04:25:17 Mike Peachey wrote:
Carlos J. Velez-Rivera wrote:
Mike,
I'm one of those who has the issue you mention. I'd like to help. Do
you want some more output enabled? Would you like me to add some code to
my instance so you can output anything that
Carlos J. Velez-Rivera wrote:
Mike,
I'm one of those who has the issue you mention. I'd like to help. Do
you want some more output enabled? Would you like me to add some code to my
instance so you can output anything that might help you fix it?
It's not something that is easily
Mike,
I'm one of those who has the issue you mention. I'd like to help. Do
you want some more output enabled? Would you like me to add some code to my
instance so you can output anything that might help you fix it?
Thanks,
Carlos
On Friday 30 May 2008 04:34:10 Mike Peachey wrote:
Bill Teeple wrote:
(also - note - I put rt3 within the /var volume not the /opt volume)
Meh, I always stick it in /usr
Here is a part of my log:
[Thu May 29 19:37:57 2008] [warning]: Transaction-Create couldn't, as
you didn't specify an object type and id
OK,
I have just finished splunking about 4 months of back articles/e-mails
on LDAP Authentication within RT and have run up against some sort of
error that I might just be mis-interpretting.
DEBUG Logging is enabled.
I am using the ExternAuth using LDAP to Windows 2003 SP2 based Active
On Mon, Nov 13, 2006 at 09:21:38PM -0500, Garret Huntress wrote:
I've been trying to setup LDAP integration in RT 3.6.1, however I am
unable to get authentication to work properly.
The first key line in the logs seems to be: [Sat Nov 11 19:34:19
2006] [warning]: Transaction-Create
On 11/6/06, Navin Chandra Singh [EMAIL PROTECTED] wrote:
Dear All,
I am using RT 3.2.3 it is working fine now I want users should authenticate
from our existing LDAP server I tried so many options but still no luck.
Can some one guide me on this?
If you are indeed using RT 3.2.3, the
Hello,I've been trying to setup LDAP integration in RT 3.6.1, however I am unable to get authentication to work properly. Authentication against the LDAP directory succeeds (the code is able to bind with the supplied credentials), however the $UserObj-Id variable remains undefined, and the rest
Navin Chandra Singh wrote:
Chaim Rieger wrote:
Navin Chandra Singh wrote:
...
...
did it ever work,
if not, can ldap do anonymous binding ?
no never worked . I am installing new server. yes anonymous binding is
works.
Hello All,
Can someone please help me on this
Thanks
Navin
--
Navin Chandra Singh wrote:
Navin Chandra Singh wrote:
Chaim Rieger wrote:
Navin Chandra Singh wrote:
...
...
did it ever work,
if not, can ldap do anonymous binding ?
no never worked . I am installing new server. yes anonymous binding
is works.
Hello All,
Can someone please help
On 11/8/06, Navin C Singh [EMAIL PROTECTED] wrote:
Dear All,
Can anyone find any solution for me ?
Please help
Navin
Good grief, mate, this is an international mailing list, not
your local helpdesk; take your time, even if it's obviously
important to you. Two reminders within 19 hours is
Dear All,
I am using RT 3.2.3 it is working fine now I want
users should authenticate from
our existing LDAP server I tried
so many options but still no luck. Can
some one guide me on this?
I am attaching my RT_SiteConfig.pm for your
reference.
Thanks
Navin
RT_SiteConfig.pm
Description:
Chaim Rieger wrote:
Navin Chandra Singh wrote:
Dear All,
I am attaching my RT_SiteConfig.pm for your reference.
can you please post the relevant lines of your SiteConfig,
### LDAP Settings
#
# There are two different branches of this: LdapAuth* and LdapInfo*;
# additionally, most of
Navin Chandra Singh wrote:
...
...
did it ever work,
if not, can ldap do anonymous binding ?
--
eats the blues for breakfast,
does unix for rent,
plays harp for food,
will play the flute for kicks
rides for the freedom
www.up-south.com
___
Chaim Rieger wrote:
Navin Chandra Singh wrote:
...
...
did it ever work,
if not, can ldap do anonymous binding ?
no never worked . I am installing new server. yes anonymous binding is
works.
--
No virus found in this outgoing message.
Checked by ClamAV 0.88/2035/Mon Oct 16 02:12:30
I'm working on a fresh 3.6 install and would like to try the LDAP
authentication option. However, our corporate structure requires us to
have 2 distinct Active Directory trees. Is there any way to setup
authentication so it will try multiple servers? From my quick glance at
the code, it seems it
Hello!
On 6/21/06, Drew Taylor [EMAIL PROTECTED] wrote:
I'm working on a fresh 3.6 install and would like to try the LDAP
authentication option. However, our corporate structure requires us to
have 2 distinct Active Directory trees. Is there any way to setup
authentication so it will try
I'm not seeing that.Best,Jesse
been fine for me also, even more stable than most IRC channels...could you have a firewall issue?--Rod
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