Re: [rt-users] LDAP authentication problem

2011-11-15 Thread mjames
@lists.bestpractical.com Subject: [rt-users] LDAP authentication problem Hi, I know there are tons of questions on the list about getting LDAP authentication to work. And I have done it before at other employers, so I'm even more frustrated... Here's what I've got: RT 4.0.2 on CentOS 5.7 RT-Authen

[rt-users] LDAP authentication problem

2011-11-14 Thread mjames
Hi, I know there are tons of questions on the list about getting LDAP authentication to work. And I have done it before at other employers, so I'm even more frustrated... Here's what I've got: RT 4.0.2 on CentOS 5.7 RT-Authen-ExternalAuth-0.09.tar.gz Active Directory on Server 2008 R2 I set up

Re: [rt-users] LDAP authentication best practices

2011-10-05 Thread Thomas Smith
On Tue, Oct 4, 2011 at 11:06 PM, declaya chocoboselp...@gmx.de wrote: Thomas Smith-12 wrote: Discovered another issue... This one isn't strictly RT-related, I don't think. The email gateway is no longer working. When I configured Apache auth, I had to do it at the /opt/rt4

Re: [rt-users] LDAP authentication best practices

2011-10-05 Thread Ruslan Zakirov
To disable auth you can use location directives. For mailgate it's good to protect path by IP or host name. Regards, Ruslan. From phone. 05.10.2011 8:06 пользователь declaya chocoboselp...@gmx.de написал: Thomas Smith-12 wrote: Discovered another issue... This one isn't strictly

Re: [rt-users] LDAP authentication best practices

2011-10-04 Thread Thomas Smith
Thanks again Ruslan! I've got this mostly working but I'm missing something and I'm just not seeing what that is... Apache auth via LDAP (mod_auth_ldap) is working correctly--the user gets into RT, but no options are available except Tickets (along with Open, Create, etc, within the Tickets

Re: [rt-users] LDAP authentication best practices

2011-10-04 Thread Thomas Smith
Thanks Kevin! That setting worked! On Tue, Oct 4, 2011 at 1:37 PM, Kevin Falcone falc...@bestpractical.com wrote: On Tue, Oct 04, 2011 at 01:22:24PM -0700, Thomas Smith wrote: Thanks again Ruslan! I've got this mostly working but I'm missing something and I'm just not seeing what that is...

[rt-users] LDAP authentication best practices

2011-10-03 Thread Thomas Smith
Hi, I'm looking at using LDAP athentication to auth against a Win2k8 R2 AD server. I've seen a few different ways to do this on the website and through Google-ing but none are consistent and none cover all that I'd like to accomplish with this. What I'd like to do is this: * Authenticate

Re: [rt-users] LDAP authentication best practices

2011-10-03 Thread Ruslan Zakirov
Hi, On Mon, Oct 3, 2011 at 11:28 PM, Thomas Smith theitsm...@gmail.com wrote: Hi, I'm looking at using LDAP athentication to auth against a Win2k8 R2 AD server. I've seen a few different ways to do this on the website and through Google-ing but none are consistent and none cover all that I'd

Re: [rt-users] LDAP authentication best practices

2011-10-03 Thread Ruslan Zakirov
Hi, On Tue, Oct 4, 2011 at 12:14 AM, Thomas Smith theitsm...@gmail.com wrote: Thanks Ruslan! Yes, I am looking for SSO. I also left out RT (4.0.2) and Apache If you need SSO then you should teach your apache to do that. You do SSO in apache then use WebExternalAuth option so RT pickups user

[rt-users] LDAP authentication

2010-06-24 Thread Guy Baxter
Hi, Is it possible to authenticate via LDAP to RT ? In particular, Mac OS X's implementation of LDAP (Open DIrectory) Thanks. This email and any attachments are confidential and are intended solely for the use of the individual to whom it is addressed. If you are not the intended recipient

Re: [rt-users] LDAP authentication

2010-06-24 Thread Steve Anderson
] On Behalf Of Guy Baxter Sent: 24 June 2010 3:08 PM To: rt-users@lists.bestpractical.com Subject: [rt-users] LDAP authentication Hi, Is it possible to authenticate via LDAP to RT ? In particular, Mac OS X's implementation of LDAP (Open DIrectory) Thanks. This email and any attachments

Re: [rt-users] LDAP authentication

2010-06-24 Thread Kevin Gagel
On Thursday 24/06/2010 at 7:09 am, Guy Baxter wrote: Hi, Is it possible to authenticate via LDAP to RT ? In particular, Mac OS X's implementation of LDAP (Open DIrectory) Thanks. Yes. See http://wiki.bestpractical.com/view/ExternalAuthentication for details. Kevin W. Gagel Network

Re: [rt-users] LDAP Authentication Issue

2010-06-11 Thread Kevin Falcone
On Thu, Jun 10, 2010 at 08:28:56AM -0400, borngunn...@aol.com wrote: [Wed Jun 09 16:49:23 2010] [error] Can't locate RT/Authen/ExternalAuth.pm in @INC (@INC contains: /opt/rt3/bin/../local/lib /opt/rt3/bin/../lib /etc/perl /u$ You don't appear to have installed RT-Authen-ExternalAuth.

[rt-users] LDAP Authentication Issue

2010-06-10 Thread borngunners
I have been trying to configure my RT to communicate with my ldap, but I have been running into problems. I did install the perl module below is my configuration and error after I restart apache (apache failed to restart): # THE BASICS: Set($rtname, 'TAG'); Set($Organization, 'TAG');

Re: [rt-users] LDAP authentication and existing users

2008-12-10 Thread Joe Hartley
I feel like I'm heading deeper and deeper down a rathole here... From: Rich West [mailto:[EMAIL PROTECTED] With the default settings in local/plugins/RT-Authen-ExternalAuth/etc/RT_SiteConfig.pm, new users will get created with their AD account name. At least, that is the way it behaved

Re: [rt-users] LDAP authentication and existing users - done

2008-12-10 Thread Joe Hartley
To close the thread here, I've changed all the RT accounts to use the AD login name as the username within RT. All's well with the authentication, users can see their tickets in the self-service interface. On the downside, a new ticket created by an email from a user unknown to the system did

[rt-users] LDAP authentication and existing users

2008-12-09 Thread Joe Hartley
I've been working on using LDAP authentication in our RT 3.6.6 installation using ExternAuth and have gotten quite a way on my own, but have run into a minor speedbump. People here have gotten used to submitting tickets to RT via email but now we want to roll out the self-service interface, and

Re: [rt-users] LDAP authentication and existing users

2008-12-09 Thread Rich West
With the default settings in local/plugins/RT-Authen-ExternalAuth/etc/RT_SiteConfig.pm, new users will get created with their AD account name. At least, that is the way it behaved for me. The down side was that external users with the same account name (from a different domain, for example)

Re: [rt-users] Ldap Authentication setup question

2008-10-31 Thread Mike Peachey
Mike Peachey wrote: Michael Mollard wrote: Sean, Identical to my error. I did find a 'make fixperms' which I stumbled across, not documented anywhere I could find, alongside 'make testdeps', and 'make fixdeps'. But it didn't change anything. Same errors. If I ever get this going, I may

Re: [rt-users] Ldap Authentication setup question

2008-10-31 Thread Mike Peachey
RT::Authen::ExternalAuth v0.06_03 is now available and is the first (and hopefully only) release candidate for v0.06. Michael Mollard, Sean McCreadie, Can you please test v0.06_03 as soon as possible and let me know how it goes? Having tested myself, it seems good and I'd like to get 0.06 out

Re: [rt-users] Ldap Authentication setup question

2008-10-31 Thread Alan Cheng
Mike, I would like to report that v0.06_03 is working for my RHEL5/RT-3.8.1/Sun Directory Server 6.3. I am seeing new information in my RT log so I know the new version is indeed active. [Fri Oct 31 10:17:36 2008] [error]: Working around bug in RT and reloading RT::User

Re: [rt-users] Ldap Authentication setup question

2008-10-31 Thread Sean McCreadie
To: [EMAIL PROTECTED] Cc: RT Users Subject: Re: [rt-users] Ldap Authentication setup question Alan Cheng wrote: Mike, I would like to report that v0.06_03 is working for my RHEL5/RT-3.8.1/Sun Directory Server 6.3. Fantastic! I am seeing new information in my RT log so I know the new version

Re: [rt-users] Ldap Authentication setup question

2008-10-30 Thread Mike Peachey
Michael Mollard wrote: Sean, Identical to my error. I did find a 'make fixperms' which I stumbled across, not documented anywhere I could find, alongside 'make testdeps', and 'make fixdeps'. But it didn't change anything. Same errors. If I ever get this going, I may need to write a wiki

Re: [rt-users] Ldap Authentication setup question

2008-10-30 Thread Michael Mollard
Thanks Mike, nice to know I'm not going nuts. Can you give me a quick pointer on turning on Devel mode. Michael Mollard Network Administrator Moreton Bay College Email: [EMAIL PROTECTED] Web: http://www.mbc.qld.edu.au Phone: (Direct) 07 3907 5712 / (Mob) 0417 631 801 Fax: 07 3390 8919

Re: [rt-users] Ldap Authentication setup question

2008-10-30 Thread Mike Peachey
Michael Mollard wrote: Thanks Mike, nice to know I'm not going nuts. Can you give me a quick pointer on turning on Devel mode. I'll give you a very small pointer: $RTHOME/etc/RT_Config.pm -- Kind Regards, __ Mike Peachey, IT Tel: +44 114 281

Re: [rt-users] Ldap Authentication setup question

2008-10-29 Thread Sean McCreadie
and they are OK. Thanks in advance for all the great help. Sean -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike Peachey Sent: Monday, October 27, 2008 2:55 AM To: Michael Mollard; RT Users Subject: Re: [rt-users] Ldap Authentication setup question

Re: [rt-users] Ldap Authentication setup question

2008-10-29 Thread Michael Mollard
on the files listed below and they are OK. Thanks in advance for all the great help. Sean -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike Peachey Sent: Monday, October 27, 2008 2:55 AM To: Michael Mollard; RT Users Subject: Re: [rt-users] Ldap

Re: [rt-users] Ldap Authentication setup question

2008-10-27 Thread Mike Peachey
Michael Mollard wrote: Mike, Let me know when you're up and about again. I've installed RT::Authen::ExternalAuth v.06_2 and now just logging in as local root generates this error. RT::User::UpdateFromExternal Unimplemented in HTML::Mason::Commands.

Re: [rt-users] Ldap Authentication setup question

2008-10-23 Thread Mike Peachey
Michael Mollard wrote: Many posts I'm sorry I'm not concentrating on replies at the moment, but I'm trying to recover from being hit from behind at about 50mph on my way home from work on Monday. One thing I can tell you is this: You *M*U*S*T* specify a d_filter! When I get a chance I will

Re: [rt-users] Ldap Authentication setup question

2008-10-23 Thread Mike Peachey
Michael Mollard wrote: Mike, RE: the wiki 'PostInstall' although I have progressed slightly, I think I didn't realise that I needed to put Set( @Plugins,(qw(RT::Authen::ExternalAuth))); I will add this when I can, this was not required for 3.6 installs. -- Kind Regards,

Re: [rt-users] Ldap Authentication setup question

2008-10-23 Thread John McCoy
So I have just gotten this working with RHEL5, RT-3.8.1, ExternalAuth-0.06_02 and eDIR. A few things i had to hack: /opt/rt3/local/lib/RT/User_Vendor.pm Change line 1050 from: $msg = $ldap-bind($ldap_user, password = $ldap_pass); to: $msg = $ldap-bind($ldap_user, ); #This fixed

Re: [rt-users] Ldap Authentication setup question

2008-10-22 Thread Mike Peachey
Michael Mollard wrote: Hi all, I'm an RT newbie, so be gentle with me. I have setup a functioning RT system (on SLES10sp2) What version of RT? I have installed the RT::Authen::ExternalAuth 0.5. This creates a $RT_HOME/local/plugins/RT-Authen-ExternalAuth/etc/RT_SiteConfig.pm I have

Re: [rt-users] Ldap Authentication setup question

2008-10-22 Thread Michael Mollard
Thanks for the assistance. I have downloaded and installed the latest version of RT-Authen-ExternalAuth-0.06_02, with RT 3.8.1(latest) I seem to have gotten a step further, but still have some issues. When I try and authenticate with an ldap account, my browser reports: Can't call method

Re: [rt-users] Ldap Authentication setup question

2008-10-22 Thread Kevin Falcone
On Oct 22, 2008, at 4:10 PM, Michael Mollard wrote: Thanks for the assistance. I have downloaded and installed the latest version of RT-Authen- ExternalAuth-0.06_02, with RT 3.8.1(latest) I seem to have gotten a step further, but still have some issues. When I try and authenticate with an

Re: [rt-users] Ldap Authentication setup question

2008-10-22 Thread Eli Altman
, but may as well make a backup and give this a shot. Elias -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael Mollard Sent: Wednesday, October 22, 2008 4:10 PM To: [EMAIL PROTECTED]; RT Users Subject: Re: [rt-users] Ldap Authentication setup

Re: [rt-users] Ldap Authentication setup question

2008-10-22 Thread Kevin Falcone
which will be in the next release -kevin -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] ] On Behalf Of Michael Mollard Sent: Wednesday, October 22, 2008 4:10 PM To: [EMAIL PROTECTED]; RT Users Subject: Re: [rt-users] Ldap Authentication setup question Thanks

Re: [rt-users] Ldap Authentication setup question

2008-10-22 Thread Michael Mollard
Before I installed v .06 I 'rm-Rf /srv/www/vhosts/rt.mbc.qld.edu.au/local/plugins/RT-Authen-ExternalAuth', then did a full install of the module. But just to be certain, I removed the 2 files you mentioned, and then did a complete re-install of the RT-Authen-ExternalAuth module. Same error in

Re: [rt-users] Ldap Authentication setup question

2008-10-22 Thread Kevin Falcone
On Oct 22, 2008, at 5:20 PM, Michael Mollard wrote: Before I installed v .06 I 'rm-Rf /srv/www/vhosts/rt.mbc.qld.edu.au/ local/plugins/RT-Authen-ExternalAuth', then did a full install of the module. But just to be certain, I removed the 2 files you mentioned, and then did a complete

Re: [rt-users] Ldap Authentication setup question

2008-10-22 Thread Michael Mollard
Mike, As part of my troubleshooting process, I have tried to wipe my rt installation and restart (I'm testing on a local VM, so not a big deal). I have deleted my $RT_HOME (/srv/www/vhosts/rt.mbc.qld.edu.au/*). Is that enough to reinstall from scratch or are there other things which should be

[rt-users] Ldap Authentication setup question

2008-10-21 Thread Michael Mollard
Hi all, I'm an RT newbie, so be gentle with me. I have setup a functioning RT system (on SLES10sp2), and am trying to setup ldap authentication to our eDirectory (using LDAP) for automatic user authentication/creation. I have spent a week, I've googled, wiki'd, and searched the RT list

Re: [rt-users] Ldap authentication *Easy Question

2008-09-26 Thread Mike Peachey
Auch, Benjamin wrote: Hi, I’m running 3.8.1 on Ubuntu 8.04 with MySQL, apache2, modperl2 and LDAP. (Had Linux virtual machine running on MS virtual server 2005, but it was a tad slow (no CPU usage though, weird)) My LDAP config uses the Mike Peachey External Auth method, with the hack

Re: [rt-users] Ldap authentication *Easy Question

2008-09-26 Thread Auch, Benjamin
Thanks for the tips. From searching last night, I found several sites that appear to use RT and single-sign on, but everything is so outdated. Plus, any method using NTLM for Microsoft Active Directory will break using Windows Server 2008 (NTLMv2) (Confirmation anyone?) Maybe the

[rt-users] Ldap authentication *Easy Question

2008-09-25 Thread Auch, Benjamin
Hi, I'm running 3.8.1 on Ubuntu 8.04 with MySQL, apache2, modperl2 and LDAP. (Had Linux virtual machine running on MS virtual server 2005, but it was a tad slow (no CPU usage though, weird)) My LDAP config uses the Mike Peachey External Auth method, with the hack for 3.8.1. My users are

Re: [rt-users] LDAP Authentication Problems

2008-06-25 Thread Lloyd Hughes
Hi Mike Thanks for the quick response. I did a reinstall of RT and that fixed the problem. My predecessor must have modified the code at some point. Lloyd Mike Peachey wrote: Lloyd Hughes wrote: I'm using Mike Peachey's RT-Authen-External installed via c-pan but am unable to login. I'm

[rt-users] LDAP Authentication Problems

2008-06-24 Thread Lloyd Hughes
I'm using Mike Peachey's RT-Authen-External installed via c-pan but am unable to login. I'm running RT3 v 3.6.5 From my log file it appears that sAMAccountName is not getting set, or the user's login name is not being passed to RT-Authen-External. My log: [Fri Jun 20 20:57:11 2008] [debug]:

Re: [rt-users] LDAP Authentication Problems

2008-06-24 Thread Mike Peachey
Lloyd Hughes wrote: I'm using Mike Peachey's RT-Authen-External installed via c-pan but am unable to login. I'm running RT3 v 3.6.5 From my log file it appears that sAMAccountName is not getting set, or the user's login name is not being passed to RT-Authen-External. My log: [Fri

Re: [rt-users] LDAP Authentication and User Account Creation 3.6.6. and latest ExternalAuth

2008-06-03 Thread Carlos J. Velez-Rivera
On Monday 02 June 2008 04:25:17 Mike Peachey wrote: Carlos J. Velez-Rivera wrote: Mike, I'm one of those who has the issue you mention. I'd like to help. Do you want some more output enabled? Would you like me to add some code to my instance so you can output anything that

Re: [rt-users] LDAP Authentication and User Account Creation 3.6.6. and latest ExternalAuth

2008-06-02 Thread Mike Peachey
Carlos J. Velez-Rivera wrote: Mike, I'm one of those who has the issue you mention. I'd like to help. Do you want some more output enabled? Would you like me to add some code to my instance so you can output anything that might help you fix it? It's not something that is easily

Re: [rt-users] LDAP Authentication and User Account C reation 3.6.6. and latest ExternalAuth

2008-06-01 Thread Carlos J. Velez-Rivera
Mike, I'm one of those who has the issue you mention. I'd like to help. Do you want some more output enabled? Would you like me to add some code to my instance so you can output anything that might help you fix it? Thanks, Carlos On Friday 30 May 2008 04:34:10 Mike Peachey wrote:

Re: [rt-users] LDAP Authentication and User Account Creation 3.6.6. and latest ExternalAuth

2008-05-30 Thread Mike Peachey
Bill Teeple wrote: (also - note - I put rt3 within the /var volume not the /opt volume) Meh, I always stick it in /usr Here is a part of my log: [Thu May 29 19:37:57 2008] [warning]: Transaction-Create couldn't, as you didn't specify an object type and id

[rt-users] LDAP Authentication and User Account Creation 3.6.6. and latest ExternalAuth

2008-05-29 Thread Bill Teeple
OK, I have just finished splunking about 4 months of back articles/e-mails on LDAP Authentication within RT and have run up against some sort of error that I might just be mis-interpretting. DEBUG Logging is enabled. I am using the ExternAuth using LDAP to Windows 2003 SP2 based Active

Re: [rt-users] LDAP authentication fails in RT 3.6.1

2006-11-17 Thread Ian A. Tegebo
On Mon, Nov 13, 2006 at 09:21:38PM -0500, Garret Huntress wrote: I've been trying to setup LDAP integration in RT 3.6.1, however I am unable to get authentication to work properly. The first key line in the logs seems to be: [Sat Nov 11 19:34:19 2006] [warning]: Transaction-Create

Re: [rt-users] LDAP Authentication is not working

2006-11-15 Thread Jim Meyer
On 11/6/06, Navin Chandra Singh [EMAIL PROTECTED] wrote: Dear All, I am using RT 3.2.3 it is working fine now I want users should authenticate from our existing LDAP server I tried so many options but still no luck. Can some one guide me on this? If you are indeed using RT 3.2.3, the

[rt-users] LDAP authentication fails in RT 3.6.1

2006-11-13 Thread Garret Huntress
Hello,I've been trying to setup LDAP integration in RT 3.6.1, however I am unable to get authentication to work properly.  Authentication against the LDAP directory succeeds (the code is able to bind with the supplied credentials), however the $UserObj-Id variable remains undefined, and the rest

Re: [rt-users] LDAP Authentication is not working

2006-11-07 Thread Navin Chandra Singh
Navin Chandra Singh wrote: Chaim Rieger wrote: Navin Chandra Singh wrote: ... ... did it ever work, if not, can ldap do anonymous binding ? no never worked . I am installing new server. yes anonymous binding is works. Hello All, Can someone please help me on this Thanks Navin --

Re: [rt-users] LDAP Authentication is not working

2006-11-07 Thread Navin C Singh
Navin Chandra Singh wrote: Navin Chandra Singh wrote: Chaim Rieger wrote: Navin Chandra Singh wrote: ... ... did it ever work, if not, can ldap do anonymous binding ? no never worked . I am installing new server. yes anonymous binding is works. Hello All, Can someone please help

Re: [rt-users] LDAP Authentication is not working

2006-11-07 Thread Andrej Ricnik-Bay
On 11/8/06, Navin C Singh [EMAIL PROTECTED] wrote: Dear All, Can anyone find any solution for me ? Please help Navin Good grief, mate, this is an international mailing list, not your local helpdesk; take your time, even if it's obviously important to you. Two reminders within 19 hours is

[rt-users] LDAP Authentication is not working

2006-11-06 Thread Navin Chandra Singh
Dear All, I am using RT 3.2.3 it is working fine now I want users should authenticate from our existing LDAP server I tried so many options but still no luck. Can some one guide me on this? I am attaching my RT_SiteConfig.pm for your reference. Thanks Navin RT_SiteConfig.pm Description:

Re: [rt-users] LDAP Authentication is not working

2006-11-06 Thread Navin Chandra Singh
Chaim Rieger wrote: Navin Chandra Singh wrote: Dear All, I am attaching my RT_SiteConfig.pm for your reference. can you please post the relevant lines of your SiteConfig, ### LDAP Settings # # There are two different branches of this: LdapAuth* and LdapInfo*; # additionally, most of

Re: [rt-users] LDAP Authentication is not working

2006-11-06 Thread Chaim Rieger
Navin Chandra Singh wrote: ... ... did it ever work, if not, can ldap do anonymous binding ? -- eats the blues for breakfast, does unix for rent, plays harp for food, will play the flute for kicks rides for the freedom www.up-south.com ___

Re: [rt-users] LDAP Authentication is not working

2006-11-06 Thread Navin Chandra Singh
Chaim Rieger wrote: Navin Chandra Singh wrote: ... ... did it ever work, if not, can ldap do anonymous binding ? no never worked . I am installing new server. yes anonymous binding is works. -- No virus found in this outgoing message. Checked by ClamAV 0.88/2035/Mon Oct 16 02:12:30

[rt-users] LDAP authentication question

2006-06-21 Thread Drew Taylor
I'm working on a fresh 3.6 install and would like to try the LDAP authentication option. However, our corporate structure requires us to have 2 distinct Active Directory trees. Is there any way to setup authentication so it will try multiple servers? From my quick glance at the code, it seems it

Re: [rt-users] LDAP authentication question

2006-06-21 Thread Jim Meyer
Hello! On 6/21/06, Drew Taylor [EMAIL PROTECTED] wrote: I'm working on a fresh 3.6 install and would like to try the LDAP authentication option. However, our corporate structure requires us to have 2 distinct Active Directory trees. Is there any way to setup authentication so it will try

Re: #rt was Re: [rt-users] LDAP Authentication

2006-04-14 Thread Rodney Rindels
I'm not seeing that.Best,Jesse been fine for me also, even more stable than most IRC channels...could you have a firewall issue?--Rod ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com