Re: [sipx-users] tips needed for debugging silent calls from site tosite

Do the two systems have different local subnets? In sipx, make sure each system does not have the other systems subnet included it it's own "local network" or else it will think that the networks are routable and will not anchor the audio. -M >>> steven warner 12/28/09 2:42 PM >>> I've been

Re: [sipx-users] Migrating from Test to Production Systems

On Mon, 2009-12-28 at 15:50 +, Dylan Ebner wrote: > We have been working with SIPX in a test environment on test hardware > and now we want to move the config on the test machine to a production > server. Is their a best practice way of doing this? We tried doing a > backup on the test server a

Re: [sipx-users] Click to Call

OK, so now it works with no punctuation in the number, but not if I add the punctuation back in, either as (XXX)XXX- or XXX-XXX- format. I don't really see a way to use the dialing rules to get around the problem. It would be nice if the phone numbers would display with punctuation

Re: [sipx-users] Click to Call

One step ahead of you. There are no spaces (except on the header line), no punctuation, anything. The file now reads: First name,Last name,Number or URI Mike,Burden,6165551212 Mike Burden Lynk Systems, Inc e-mail: m...@lynk.com Phone: 616-532-49

Re: [sipx-users] Click to Call

I'd start by looking at that import file to see if there are any other trailing or leading spaces, etc. I'd also look at the format of that number you are trying to dial, try taking out the parens, the hyphens, etc. to get to just digits, and then ensure that those digits are in a dial plan somewh

Re: [sipx-users] Click to Call

Er, sorry... it was Scott that said that earlier. Mike Burden Lynk Systems, Inc e-mail: m...@lynk.com Phone: 616-532-4985 From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Burden, Mike Sent: M

Re: [sipx-users] Click to Call

Right. That's what Ranga said. What's actually happening is that it rings my phone, I lift my phone, it hangs up without placing the outbound call. Mike Burden Lynk Systems, Inc e-mail: m...@lynk.com Phone: 616-532-4985 From: Tony Graziano [mai

Re: [sipx-users] Click to Call

It should ring your phone, and then dial the call for you. On Mon, Dec 28, 2009 at 4:04 PM, Burden, Mike wrote: > OK, apparently it didn't like the spaces after the commas in my .CSV > file. > > That got me one step closer. Now it rings my extension, but hangs up > on me as soon as I lift the

Re: [sipx-users] Click to Call

OK, apparently it didn't like the spaces after the commas in my .CSV file. That got me one step closer. Now it rings my extension, but hangs up on me as soon as I lift the receiver. I don't see any activity in the logs or the trace. Not sure what to look at next. Mike Burden Lynk Systems, I

Re: [sipx-users] Click to Call

On Mon, Dec 28, 2009 at 12:08 PM, Burden, Mike wrote: > OK, I found this: > > > > "2009-12-28T15:00:38.63Z":497:JAVA:WARNING:ls-sip1.lynk.com:P1-13::RequestExceptionReporter:"Unable > to process client request: Exception invoking listener method call of > component user_portal/UserPhon

[sipx-users] tips needed for debugging silent calls from site to site

I've been working on getting site to site calling going over the last week. With help from some very nice people I have it "almost" here... Never good enough. here is the setup: -two sipxecs systems. Both behind nat. -Both can call out and in using voip provider. -Each site's DNS appears to be

Re: [sipx-users] Enhancement requests

The dev list should be the place to discuss an enhancement. The jira tracker is the place to vote for it. Tony Graziano, Manager Telephone: 434.984.8430 Fax: 434.984.8431 Email: tgrazi...@myitdepartment.net LAN/Telephony/Security and Control Systems Helpdesk: Telephon

Re: [sipx-users] Interface issue

Hi Gopal, I think your problem is with the default networking configuration of Virtual Box. By default, it places the virtual machine behind Network Address Translation (NAT). This works well and is a safe approach if your virtual machine is a client, but does not work well if it is a server. Y

[sipx-users] Enhancement requests

Is the Developer's Forum the "correct" place to post enhancement requests? Besides searching for duplicate requests, is there any established protocol for submitting enhancement requests? Mike Burden Lynk Systems, Inc e-mail: m...@lynk.com Phone: 616-532-4

[sipx-users] Grandstream multi-line registration on 4.0.4

Hi Scott, Thanks for responding. When I described what was happening, that was my attempted interpretation of a SIP trace of the Proxy and Registration servers. I thought that identifying the problem behaviour would be sufficient, but I will take a tace from the 3.10 server as well for refere

[sipx-users] Grandstream multi-line registration on 4.0.4

Hi Josh, Thanks for responding. We are using firmware version 1.2.2.19 which is the latest version. As for the Grandstream phones: We have about 80 of them and do have some problems, but I also see people having lots of difficulties with Polycom phones on this mailing list. I don't think this

Re: [sipx-users] Click to Call

OK, I found this: "2009-12-28T15:00:38.63Z":497:JAVA:WARNING:ls-sip1.lynk.com:P1-13::RequestExceptionReporter:"Unable to process client request: Exception invoking listener method call of component user_portal/UserPhonebookPage: Failure invoking listener method 'public void org.

Re: [sipx-users] Grandstream multi-line registration on 4.0.4

On Mon, 2009-12-28 at 10:38 -0500, Alan van der Vyver wrote: > Hi! > > We have been running version 3.10 with Grandstream 2010 phones. Many > of these phones have more than one line configured. > > In trying to move to version 4.0.4, we have found that a single line > registers fine, but when a p

Re: [sipx-users] Click to Call

On Mon, 2009-12-28 at 10:05 -0500, Burden, Mike wrote: > Good morning, > > > > I’m using a Polycom IP550 phone and sipXecs 4.0.4-017289 > 2009-11-19T18:15:29 ecs-centos5. > > > > My phone is registering properly, and I can make and receive calls > with no problem. > > > > When I log int

Re: [sipx-users] Grandstream multi-line registration on 4.0.4

Are you on the latest firmware? I believe in older firmware revs there were multi line registration issues. Try upgrading to the latest firmware and let us know. My second answer is to do what I did and pitch the Grandstreams out the window. Their phones have lots of issues with sipX. I had 18

Re: [sipx-users] Migrating from Test to Production Systems

As long as your hostname and domain name information remains the same you can use the backup restore method. The only thing you may need to do is regenerate the certificates... Mike From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Dy

Re: [sipx-users] Migrating from Test to Production Systems

The backup/restore won't work if the production system has a different name or IP address than the test server. I migrated our system by bringing the test server up on an isolated network, and copying the configuration from the test server to the production server screen-by-screen. Obviousl

[sipx-users] Migrating from Test to Production Systems

We have been working with SIPX in a test environment on test hardware and now we want to move the config on the test machine to a production server. Is their a best practice way of doing this? We tried doing a backup on the test server and restore on the prod server, but that did not appear to w

[sipx-users] Grandstream multi-line registration on 4.0.4

Hi! We have been running version 3.10 with Grandstream 2010 phones. Many of these phones have more than one line configured. In trying to move to version 4.0.4, we have found that a single line registers fine, but when a phone has more than one line configured, only one registers. It is no

Re: [sipx-users] Click to Call

if you can try running "service sipxecs restart" this will take the phone system down temp. so do it only when you can. then try again with the click to dial On Mon, Dec 28, 2009 at 10:10 AM, Burden, Mike wrote: > Oh, in case it matters, the Polycom IP550 is at 3.1.3 firmware and 4.2.0 > boot

Re: [sipx-users] Click to Call

Oh, in case it matters, the Polycom IP550 is at 3.1.3 firmware and 4.2.0 boot ROM. Mike Burden Lynk Systems, Inc e-mail: m...@lynk.com Phone: 616-532-4985 From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] O

[sipx-users] Click to Call

Good morning, I'm using a Polycom IP550 phone and sipXecs 4.0.4-017289 2009-11-19T18:15:29 ecs-centos5. My phone is registering properly, and I can make and receive calls with no problem. When I log into sipXecs with my extension number and PIN, click on Phonebook, and click on a phone

[sipx-users] Interface issue

Hi, I have downloaded ISO image and installed in VirtualBox, after a successful installation I can able to open the web UI in other computer. Can someone assist me -- Thank you with regards, Gopal, PeopleTech Systems Private Limited www.peopletech.co.in ___