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Before I disable the "Enable for external calls" fea
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Thank you all for the advice. I will try out the solutions
mentioned above.
___
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We followed the advice given to us in this forum in regards
to upgrading a sipxecs server. I performed the upgrade in
steps f
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Thank you very much for the information. We will be updating
the software in the recommended linear fashion.
__
Thanks all,
We'll take these suggestions. I just spoke with one of the tech's who was
working on this originally. They had attempted an upgrade to 4.0.5 but the
CentOS repo files had been removed (not SipXecs repo files but the CentOS
files). So CentOS could not install any of the package
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It is our understanding that upgrading sipxecs should be
done in a linear fashion in order to avoid problems with
voicemail a
It was after talking to my supervisor that I was told we weren't concerned
about the old config. I was told to just ask about how to configure the
voicemail since we are new to this system.
From: supp...@itnc.biz [mailto:supp...@itnc.biz]
Sent: Tuesday, August 23, 2011 1:44 PM
To: 'supp...
We aren't concerned about the old voicemail settings at this point. How do
we setup the voicemail from scratch. We need to setup a voicemail for each
phone and the 4 individual companies also need to have a general mailbox.
How do we setup the voicemail for the phones and any general mailboxes?
We didn't do an upgrade. We did a fresh install to a virtual machine and
restored the config. I see that Josh Patten upgraded from
4.0.5>4.2.1>4.4.0 but I have a lot of reponses on other issues and may have
missed an email upgrading to 4.2.1 1st. So doing a fresh install of 4.4.0
as we did and
and the date/time were wrong after
we
> rebooted the SipXecs because it froze while we were in it look for the
cause
> of poor quality which had just returned. We restored a recent backup to
the
> SipXecs thinking that the config may have been corrupted during the system
> hang. N
We recently had to upgrade our client's phone system From Sipexs
4.0.1-015823 to SipXecs 4.4.0 because they were unable place or receive
outside calls. I had submitted an email on that issue with subject of "Re:
[sipx-users] Attempt To Make Callls But NeverSuccessully
Invite Sent O
Xecs thinking that the config may have been corrupted during the system
> hang. Note prior to restoring the config, calls to/from outside worked,
> only the date/timer were wrong and internal transfers did not work. Since
> the restore they cannot send or receive calls to the outsid
ase contact your reseller to upgrade with more SIP Traversal Licenses." Upon talking with support of the SBC and ITSP, they analyzed packet captures and noticed that if a call is placed...the ITSP sends us an invite, then we send an invite back to them and this happens multiple times over an
l licenses limit has been reached. Please contact your reseller to upgrade with more SIP Traversal Licenses." Upon talking with support of the SBC and ITSP, they analyzed packet captures and noticed that if a call is placed...the ITSP sends us an invite, then we send an invite back to them a
--Please enter your response above this line--Our client is using SipXConfig 4.0.1-015823 We are unable to make outgoing calls are receive incoming calls. We had BroadVox (Their SIP provider monitor the network as we called) They seen the traffic getting to them, but were seeing the following er
--Please enter your response above this line--Does anyone have any suggestions on this issue, besides an update. We'll update if needed, but right now they aren't having any other phone issues and I wanted to hold off on the update as a last resort to prevent inducing the possibility of other issu
--Please enter your response above this line--We have a customer who is uing the PolyCom SoundPoint IP BEM (Button Expansion Module) on some of the phones PolyCom SoundPoint IP 650 SIP They have recently added a BEM to another phone need the settings on the BEM to mirror another user's. They are
--Please enter your response above this line--Can anyone tell me which logs we need to look at on this?On Fri, Jul 29, 2011 at 10:54 AM, Tony Graziano wrote:> #4 and parts of #5 really point to no qos or shaping on the internet > connection. if ntp cant sync in a reas
haven't checked the latency between the itsp and the sbc yet. The itsp support was unavailable last night, but we can check that if needed.4) The customer is on a 5 MB EIA circuit from windstream that provides 5MB up and down. The ISP stated the signals between the Central Office and the Te
--Please enter your response above this line--I'm not sure if this may be related to the call quality, but in the sipXproxy.log I found that the following error occurred several times throuhout the day."2011-07-28T08:13:47.439922Z":10822972:SIP:ERR:sipx.ebbrown.local:SipUserAgent-2:B6CFDB90:Sip
--Please enter your response above this line--We have a client who is using a SipXecs system with sipxconfig version 4.0.1-015823 For the past couple of days they’ve had issues with call quality. On their end of the of the call the words were broken up, but on the other end of the call the qualit
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