Re: [sipx-users] deployed new sipx server....3 phone extensions, only 1 is accessible inbound

2010-03-15 Thread Francis Tinio
gt;> >> bob >> >> From: sipx-users-boun...@list.sipfoundry.org >> [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Francis Tinio >> Sent: Tuesday, March 09, 2010 9:48 AM >> To: Tony Graziano >> Cc: sipx-users >> Subject: Re: [sipx-u

Re: [sipx-users] deployed new sipx server....3 phone extensions, only 1 is accessible inbound

2010-03-10 Thread Tony Graziano
On Tue, Mar 9, 2010 at 10:25 AM, Francis Tinio wrote: > Thanks! > > I'll be in my client's office later and should be able to troubleshoot > further. > > Thanks again > > > On Mar 9, 2010, at 10:23 AM, Robert Joly wrote: > > three phones so that their registration process gets captured and then d

Re: [sipx-users] deployed new sipx server....3 phone extensions, only 1 is accessible inbound

2010-03-09 Thread Tony Graziano
On Tue, Mar 9, 2010 at 9:18 AM, Robert Joly wrote: > >> Hi > >> > >> I deployed another sipx server (server is remote > >> located with public IP (firewall is within server, no NAT). > >> I provisioned 3 polycom phones. All 3 phones are created via > >> phone group, so all have the sa

Re: [sipx-users] deployed new sipx server....3 phone extensions, only 1 is accessible inbound

2010-03-09 Thread Tony Graziano
You should be using firmware 3_1_3_RevC and nothing later with 4.0.4. On Tue, Mar 9, 2010 at 9:26 AM, Francis Tinio wrote: > I'm running the latest stable of sipx. 4.0.4 I think. > > For polycom, it's ip500 and the latest software and bootrom are buggy, so I > downgraded 1 version down. I don't

Re: [sipx-users] deployed new sipx server....3 phone extensions, only 1 is accessible inbound

2010-03-09 Thread Francis Tinio
ip500 cannot use firmware 2.1.3 and below. it cannot use any newer. and 2.1.3 seems buggy that everytime i use it, the icons do not show right so i'm using 2.1.2. On Mar 9, 2010, at 9:38 AM, Tony Graziano wrote: > You should be using firmware 3_1_3_RevC and nothing later with 4.0.4. > > On T

Re: [sipx-users] deployed new sipx server....3 phone extensions, only 1 is accessible inbound

2010-03-09 Thread Robert Joly
Graziano Cc: sipx-users Subject: Re: [sipx-users] deployed new sipx server3 phone extensions,only 1 is accessible inbound also, one thing I noticed is that when I first configured the 1st extension, it was able to accept inbound calls. But once I

Re: [sipx-users] deployed new sipx server....3 phone extensions, only 1 is accessible inbound

2010-03-09 Thread Scott Lawrence
On Mon, 2010-03-08 at 16:46 -0500, Francis Tinio wrote: > > I deployed another sipx server (server is remote located with public > IP (firewall is within server, no NAT). I provisioned 3 polycom > phones. All 3 phones are created via phone group, so all have the > same settings. All 3 phones h

Re: [sipx-users] deployed new sipx server....3 phone extensions, only 1 is accessible inbound

2010-03-09 Thread Francis Tinio
the calls are getting through to the sipx server. up to the operator at least. it's the extensions themselves showing offline. if I call an extension from one of the phones they are also not accessible. how can I debug or troubleshoot this? On Mar 9, 2010, at 10:09 AM, Scott Lawrence wrote

Re: [sipx-users] deployed new sipx server....3 phone extensions, only 1 is accessible inbound

2010-03-09 Thread Robert Joly
>> Hi >> >> I deployed another sipx server (server is remote >> located with public IP (firewall is within server, no NAT). >> I provisioned 3 polycom phones. All 3 phones are created via >> phone group, so all have the same settings. All 3 phones >> have successfully regist

Re: [sipx-users] deployed new sipx server....3 phone extensions, only 1 is accessible inbound

2010-03-09 Thread Francis Tinio
Thanks! I'll be in my client's office later and should be able to troubleshoot further. Thanks again On Mar 9, 2010, at 10:23 AM, Robert Joly wrote: > three phones so that their registration process gets captured and then do a > failing ___ sipx-us

Re: [sipx-users] deployed new sipx server....3 phone extensions, only 1 is accessible inbound

2010-03-09 Thread Robert Joly
dvance, bob From: Francis Tinio [mailto:fti...@toqen.com] Sent: Tuesday, March 09, 2010 10:15 AM To: Joly, Robert AVAYA (CAR:9D30) Cc: Tony Graziano; sipx-users Subject: Re: [sipx-users] deployed new sipx server....3 phone extensions,only 1 is accessible inbound

Re: [sipx-users] deployed new sipx server....3 phone extensions, only 1 is accessible inbound

2010-03-09 Thread Francis Tinio
also, one thing I noticed is that when I first configured the 1st extension, it was able to accept inbound calls. But once I provisioned the next 2 phones, only the last provisioned phone was accepting calls and the 1st would now reflect as user offline (although it still shows registered and c

Re: [sipx-users] deployed new sipx server....3 phone extensions, only 1 is accessible inbound

2010-03-09 Thread Francis Tinio
I'm running the latest stable of sipx. 4.0.4 I think. For polycom, it's ip500 and the latest software and bootrom are buggy, so I downgraded 1 version down. I don't think the problem is with the firmware though. On Mar 9, 2010, at 9:15 AM, Scott Lawrence wrote: > On Mon, 2010-03-08 at 16:46

Re: [sipx-users] deployed new sipx server....3 phone extensions, only 1 is accessible inbound

2010-03-09 Thread Francis Tinio
Yes we use remote users. actually all phones are remote located. the server is hosted by us in our datacenter, and the phones are in our client's office. For ITSP, we use Gafachi, and outbound and inbound are working fine to and from their end. Incoming calls get routed properly to the operat

Re: [sipx-users] deployed new sipx server....3 phone extensions, only 1 is accessible inbound

2010-03-09 Thread Francis Tinio
ony Graziano > Cc: sipx-users > Subject: Re: [sipx-users] deployed new sipx server3 phone extensions,only > 1 is accessible inbound > > also, one thing I noticed is that when I first configured the 1st extension, > it was able to accept inbound calls. But once I provisioned

Re: [sipx-users] deployed new sipx server....3 phone extensions, only 1 is accessible inbound

2010-03-08 Thread Francis Tinio
shouldn't it be easier to deploy since there is not dual NAT (nat on server end, and nat on client end) to worry about? the server has a public IP accessible and I just blocked all unnecessary ports. I believe the no audio or one way issue is attributed to the server being behind NAT and the p

Re: [sipx-users] deployed new sipx server....3 phone extensions, only 1 is accessible inbound

2010-03-08 Thread Tony Graziano
On Mon, Mar 8, 2010 at 4:46 PM, Francis Tinio wrote: > Hi > > I deployed another sipx server (server is remote located with public IP > (firewall is within server, no NAT). I provisioned 3 polycom phones. All 3 > phones are created via phone group, so all have the same settings. All 3 > phone

[sipx-users] deployed new sipx server....3 phone extensions, only 1 is accessible inbound

2010-03-08 Thread Francis Tinio
Hi I deployed another sipx server (server is remote located with public IP (firewall is within server, no NAT). I provisioned 3 polycom phones. All 3 phones are created via phone group, so all have the same settings. All 3 phones have successfully registered with the server as well and all