[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2013-01-27 Thread Christopher M. Penalver
TH Tan, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1073442/comments/93 regarding this being fixed with a BIOS update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2013-01-27 Thread TH Tan
Hi Chris, I will assume I will not be asked to do further testing with raring-desktop-amd64.iso image downloaded with date 2013January21, 2013January22 2013January23 daily build. Please reply so I can delete this image file if no longer in use. When ubuntu 13.04 will be officially be

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2013-01-26 Thread Christopher M. Penalver
Pending BIOS results as per https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1073442/comments/87 . ** Changed in: linux (Ubuntu) Status: Confirmed = Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2013-01-26 Thread TH Tan
Hello Chris, On Hewlett Packard HP8560w notebook, I updated the BIOS to F.29 from F.26. Using the previous ubuntu 13.04 harddisk, I did a reinstallation using raring-desktop-amd64.iso dated 2013January23. The installation was successful. I did 10 times of reboot and there was no problem

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2013-01-24 Thread TH Tan
Chris, I do not need a backport. When I google Ubuntu backport, it mentioned that Backports offers a way to selectively provide newer versions of software for older Ubuntu releases. What I mean is that when I downloaded raring-desktop-amd64.iso dated 2013January23 and installed on Hewlett

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2013-01-24 Thread Christopher M. Penalver
** Changed in: linux (Ubuntu) Status: Incomplete = Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1073442 Title: [HP EliteBook 8560w] Screen goes blank upon reboot after successful

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2013-01-23 Thread TH Tan
Hello Chris, Forget to mention that the ubuntu-12.04-server-amd64.iso after successful installation and upon bootup, it goes into a blank screen. For your appropriate action. Regards, th tan -- You received this bug notification because you are a member of Ubuntu Bugs, which is

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2013-01-23 Thread TH Tan
Hello Chris, I did not update the BIOS still at F.26 I downloaded raring-desktop-amd64.iso dated 2013January21. The installation went fine but hanged after the screen asking whether user want to Download updates while installing and whether user wants to Install third party software. I did not

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2013-01-23 Thread Christopher M. Penalver
TH Tan, did you need a backport to a release prior to Raring, or may we mark this as Status Invalid? ** Tags added: precise -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1073442 Title: [HP

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2013-01-21 Thread Christopher M. Penalver
TH Tan, as per http://h2.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=encc=usprodNameId=5071173prodTypeId=321957prodSeriesId=5071171swLang=13taskId=135swEnvOID=4061#120 an update is available for your BIOS (F.29). If you update to this, does it change anything? If not, could you

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-11-26 Thread TH Tan
Hello Andrew and Christopher, Yes, pressing SHIFT during startup will give an option to select which linux version to boot up from. Regards, TH Tan -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-11-26 Thread TH Tan
Hello Christopher, I reinstall ubuntu-12.10-desktop-amd64.iso on hewlett packard elitebook hp8560w notebook. After successful installation and software update, I run sudo apt-get -y install python-launchpadlib at /home/tanth and the following errors appeared. Reading package lists... Building

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-11-06 Thread Christopher M. Penalver
TH Tan, thank you for your comments. Regarding them https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1073442/comments/81 : If I want to revert back to v3.5.6-quantal, is it run under users/tanth/Downloads directory run $sudo dpkg -i *.deb with the 4 deb files for amd64? This will revert me

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-11-05 Thread TH Tan
Hello Christopher, I downloaded 4 deb files for amd64 processors from http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.5.6-quantal/ and installed it with $sudo dpkg -i *.deb. I rebooted successfully 6times but on the 7th times the bootscreen gives the following What would you like to do?

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-11-05 Thread TH Tan
Hello Christopher, After the post #76 error at 7th reboot, I did another 10 reboot successfully with no errors. Between each reboot I invoke firefox and access a website. No issue found. I would like to ask if I will to install ubuntu12.10-server-amd64.iso on this Hewlett Packard

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-11-05 Thread Christopher M. Penalver
TH Tan, thank you for testing the requested mainline kernel. Could you please test http://kernel.ubuntu.com/~kernel- ppa/mainline/v3.5.7-quantal/ ? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-11-05 Thread TH Tan
Christopher, I test http://kernel.ubuntu.com/~kernel- ppa/mainline/v3.5.7-quantal/ and did 10 reboot. After a reboot I invoke Firefox to surf the internet, the first 3 reboot causes System program problem detected. Do you want to report the problem now? I clicked Report Problem Hope that your

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-11-05 Thread TH Tan
Christopher, I test http://kernel.ubuntu.com/~kernel- ppa/mainline/v3.5.7-quantal/ and did 10 reboot. After each reboot I invoke Firefox to surf the internet, the first 3 reboot causes System program problem detected. Do you want to report the problem now? I clicked Report Problem Hope that your

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-11-05 Thread TH Tan
Christopher, If I want to revert back to v3.5.6-quantal, is it run under users/tanth/Downloads directory run $sudo dpkg -i *.deb with the 4 deb files for amd64? This will revert me back to v3.5.6-quantal? Is there any linux command to check the current linux version used? When is the next

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-11-05 Thread actionparsnip
If you hold SHIFT at boot, you can select the kernel you desire. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1073442 Title: [HP EliteBook 8560w] Screen goes blank upon reboot after successful

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-11-05 Thread actionparsnip
If you hold SHIFT at boot, you can select the kernel you desire. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1073442 Title: [HP EliteBook 8560w] Screen goes blank upon reboot after successful

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-11-04 Thread TH Tan
Christopher, Initially I installed ubuntu-12.10-desktop-amd64.iso and upon reboot there was blank sceen. If I just $sudo dpkg -i *.deb with v3.6-quantal and managed to do a re-boot and log into launchpad again. Is there any problem with another re-boot or a few more re-boot with

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-11-04 Thread Christopher M. Penalver
TH Tan, thank you for your comments. Regarding them https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1073442/comments/72 : Initially I installed ubuntu-12.10-desktop-amd64.iso and upon reboot there was blank sceen. We all knew this already as this is mentioned in your Bug Description. If I

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-11-04 Thread TH Tan
Christopher, Do I proceed to issue $sudo dpkg -i *.deb with v3.5.5-quantal direct or i need to first uninstall v3.6-quantal? If i need .to first uninstall v3.6-quantal, please tell me the linux command to do it. Thanks -- You received this bug notification because you are a member of Ubuntu

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-11-04 Thread Christopher M. Penalver
TH Tan, thank you for your comments. Regarding them https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1073442/comments/74 : Christopher, Do I proceed to issue $sudo dpkg -i *.deb with v3.5.5-quantal direct or i need to first uninstall v3.6-quantal? You do not need to uninstall v3.6-quantal

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-11-03 Thread TH Tan
Hello Christopher, I downloaded ubuntu-10.04.4-desktop-amd64.iso and installed on hewlett packard hp8560w again. I re-booted 10times and the issues are not anymore. The screen did not go blank upon reboot. Please advice on the next steps to fix this problem after your careful analysis.

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-11-03 Thread Christopher M. Penalver
TH Tan, thank you for testing Lucid. Could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the kernel in the mainline kernels archive directory

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-11-03 Thread TH Tan
Christopher, I guess you are trying to isolate when the problem started. This hewlett packard HP8560w is a new notebook just started selling beginning of 2012. after installing http://releases.ubuntu.com/lucid/ I can't access the internet. Same ADSL modem with the same hardware setup nothing

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-11-03 Thread Christopher M. Penalver
TH Tan, thank you for your comments. Regarding them https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1073442/comments/47 : after installing http://releases.ubuntu.com/lucid/ I can't access the internet. Same ADSL modem with the same hardware setup nothing is changed. Here is my alternate

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-11-03 Thread TH Tan
Christopher, Summary === Action:Install ubuntu-10.04.4-desktop.amd64.iso successfully completed. Result:HP8560w can reboot 10 times without problem but no internet access Action:Install ubuntu-11.10-desktop.amd64.iso Result:Installation DVD bootup for about a few minutes then hang SATA errors

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-11-03 Thread TH Tan
apport information ** Description changed: Dear Sir/Madam, After a successful installation from ubuntu-12.10-desktop-amd64.iso, I managed to boot up once. Upon SECOND reboot, the screen goes blank and it displayed the following error messages. I am not able to log in for the bug

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-11-03 Thread Christopher M. Penalver
TH Tan, please do not apport-collect further to this report, as the information has already been provided by you. Thank you for your understanding. ** Description changed: Dear Sir/Madam, After a successful installation from ubuntu-12.10-desktop-amd64.iso, I managed to boot up once.

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-11-03 Thread TH Tan
christopher, I just $sudo dpkg -i *.deb with v3.6-quantal and managed to do a re-boot and log into launchpad again. What to do next? Please advice. The current installation of ubuntu 12.10 is using kernel 3.5.0-17-generic. I install linux kernel v3.4 or earlier version? or I do a

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-11-03 Thread TH Tan
Hello Christopher, Post#46 line 5 Once you've tested the upstream kernel,... what do you mean by upstream kernel? For example ubuntu12.10 was released on 17October2012 with linux kernel library module version 3.5.0-17-generic, you mean use linux kernel library module version 3.6 or later

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-11-03 Thread TH Tan
Hello Christopher, Thanks alot. I am able to reboot 10 times with no problem now. You are great! Thanks again. I would like to do basic functional tests on some of the peripheral ports like USB2 or USB3 port or eSATAp port or Firewire port for the next few days. I need to borrow

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-11-03 Thread TH Tan
Hello Christopher, Though the volume bar is at the centre, there was no sound during reboot. When the volume bar is near to maximum position, the sound then appears. Anything wrong with the sound routine? Regards, TH Tan -- You received this bug notification because you are a member of

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-11-03 Thread Christopher M. Penalver
TH Tan, thank you for testing the mainline kernel. Regarding your comments https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1073442/comments/68 : Post#46 line 5 Once you've tested the upstream kernel,... what do you mean by upstream kernel? Upstream = mainline. For example ubuntu12.10 was

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-11-02 Thread TH Tan
apport information ** Tags added: apport-collected running-unity ** Description changed: Dear Sir/Madam, After a successful installation from ubuntu-12.10-desktop-amd64.iso, I managed to boot up once. Upon SECOND reboot, the screen goes blank and it displayed the following error

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-11-02 Thread TH Tan
Dear Sir/Madam, Upon re-installation of Ubuntu 12.10 64bits ISO image, with a terminal screen I run $sudo apt-get -y install python-launchpadlib $apport-collect 1073442 After about a few minutes, the apport-collect was completed. Please email tan...@gmail.com once you have fixed the bug

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-11-02 Thread TH Tan
Dear Sir/Madam, $apport-collect 1073442 was run twice. Regards, TH Tan -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1073442 Title: [HP EliteBook 8560w] Screen goes blank upon reboot after

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-11-02 Thread Christopher M. Penalver
TH Tan, thank you providing the apport-collect. Did this issue not occur in a release prior to Quantal? ** Description changed: Dear Sir/Madam, - - After a successful installation from ubuntu-12.10-desktop-amd64.iso, I managed to boot up once. Upon SECOND reboot, the screen goes blank and

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-11-02 Thread TH Tan
Christopher, if i did not remember wrongly before Quantal the hp8560w screen goes blank after installation of iso file n a reboot. At quantal after installation of iso file i can see the bootup screen but i did not repeatedly do a reboot so I think the problem might be there already at quantal.

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-11-02 Thread Christopher M. Penalver
TH Tan, thank you for your comments. Could you please test for this problem with Lucid via http://releases.ubuntu.com/lucid/ ? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1073442 Title: [HP

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-11-01 Thread TH Tan
Hello Christopher, Thanks for your suggestion. Again this is the 4th re-installation of ubuntu-12.10-desktop-amd64.iso onto the Hewlett Packard EliteBook 8560w. After the successful installation of iso file, a re-boot was done. Then Ubuntu 12.10 software update was successful with

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-11-01 Thread Christopher M. Penalver
TH Tan, in order to install the package, one must execute at a terminal: sudo apt-get -y install python-launchpadlib -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1073442 Title: [HP EliteBook

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-11-01 Thread TH Tan
Hello Christopher, I just execute this statement at a terminal only? $sudo apt-get -y install python-launchpadlib or also need to execute the following? $sudo apt-get -y install python-launchpad-integration $sudo apt-get -y install python-launchpadlib-toolkit $sudo apt-get -y install

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-10-31 Thread Joseph Salisbury
** Changed in: linux (Ubuntu) Importance: Undecided = Medium -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1073442 Title: [HP EliteBook 8560w] Screen goes blank upon reboot after successful

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-10-31 Thread TH Tan
Hello Brad, I re-installed the whole ubuntu-12.10-desktop-amd64.iso onto the Hewlett Packard EliteBook 8560w. Installation was again successful and reboot successfully. I did an OS software update and rebooted again. No issue here. From a terminal screen, I run apport-collect 1073442

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-10-31 Thread Christopher M. Penalver
TH Tran, thank you for your comments. Regarding them https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1073442/comments/3 : Hello Brad, As per https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1073442/comments/2 : This change has been made by an automated script, maintained by the Ubuntu