Re: Printing shadow boxes in Word 2004 to an HP 8000 colour laser printer

2010-03-10 Thread Peter Bull
Very good reply!! You're not Kevin Rudd in disguise are you? On 08/03/2010, at 8:58 PM, Tim Law wrote: Folks, The mystery computer is a MAC pro desktop with 2 x 2.66 ghz dual core intel Xeon. Sally's fleshware is currently lacking adequate memory and data processing capacity to

RE: Printing shadow boxes in Word 2004 to an HP 8000 colour laser printer

2010-03-10 Thread Crisp, Peter
: wamug-ow...@wamug.org.au [mailto:wamug-ow...@wamug.org.au] On Behalf Of Peter Bull Sent: Thursday, 11 March 2010 11:06 AM To: WAMUG Mailing List Subject: Re: Printing shadow boxes in Word 2004 to an HP 8000 colour laser printer Very good reply!! You're not Kevin Rudd in disguise are you? On 08/03

Re: Printing shadow boxes in Word 2004 to an HP 8000 colour laser printer

2010-03-08 Thread Tim Law
Folks, The mystery computer is a MAC pro desktop with 2 x 2.66 ghz dual core intel Xeon. Sally's fleshware is currently lacking adequate memory and data processing capacity to implement the excellent suggestions made so far. She has tried an external plug in, but found the bottle

Re: Printing shadow boxes in Word 2004 to an HP 8000 colour laser printer

2010-03-07 Thread Tim Law
Really sorry to create the initial confusion. I thought Sally had a dual processor G5. But obviously she now has something different. There is mention of this problem at http://www.officeformac.com/ms/ProductForums/Word/2486/0 but no apparent fix so far. I will forward all the responses

Re: Printing shadow boxes in Word 2004 to an HP 8000 colour laser printer

2010-03-07 Thread Ronda Brown
Hi Daniel, I agree that the G5 normally refers to the PPC processor G5. But in this case Tim's original email said Sally's computer is running OS X 10.6.2, so it has to be an Intel Apple Computer G4! Cheers, Ronni On 07/03/2010, at 3:44 PM, Daniel Kerr wrote: Hi Severin (and Ronni) You

Re: Printing shadow boxes in Word 2004 to an HP 8000 colour laser printer

2010-03-07 Thread Paul van der Mey
Just tried a simple Word 2004 document with one text box having a default shadow applied. Printed to a HP Photosmart 3310 (injet) from a current model i7 iMac running 10.6.2. Printed as displayed on screen. Then tried from my PowerBook G4 running 10.4.11 and Office 2004 (V11.5.3) tot he

Re: Printing shadow boxes in Word 2004 to an HP 8000 colour laser printer

2010-03-07 Thread Daniel Kerr
Hi Tim You could also get her to try running Word under a new test user to see if it does the same thing. As Neil mentioned, it may be her copy of Word, that is causing some problems (or preferences). If it prints fine under a new user, then there is something in her User account that is causing

Re: Printing shadow boxes in Word 2004 to an HP 8000 colour laser printer

2010-03-07 Thread Ronda Brown
Hi Tim, I agree with Daniel, try running Word in a New User Account. I think I would: 1. UN-install M$ office using their Uninstall tool 2. Then empty the trash 3. Restart her Mac ... whatever it is ;-) 4. Install Rosetta 5. Install office 6. Update Office 7. Restart her Mac The

Re: Printing shadow boxes in Word 2004 to an HP 8000 colour laser printer

2010-03-07 Thread Neil Houghton
Hi Tim, That forum post sounds similar but, in fact, is specifically related to Word 2008 - the first reply notes that it WASN'T a problem in Word 2004 but WAS a problem in Word 2008 and the next reply says it is (or was in April 2008) a known bug. So, assuming that Sally is still running Word

Printing shadow boxes in Word 2004 to an HP 8000 colour laser printer

2010-03-06 Thread Tim Law
Hello, I am asking this for a friend of mine who is running Office Mac 2004 on a G5 with 10.6.2 and needing some help with printing of text boxes and shadow. She prints to an HP 8000 laser. The printer is an older A3 colour that duplexes and very valuable for her business - but it just

Re: Printing shadow boxes in Word 2004 to an HP 8000 colour laser printer

2010-03-06 Thread Daniel Kerr
On 6/3/10 9:29 PM, Tim Law t...@peoplehelp.com.au wrote: Hello, I am asking this for a friend of mine who is running Office Mac 2004 on a G5 with 10.6.2 and needing some help with printing of text boxes and shadow. She prints to an HP 8000 laser. The printer is an older A3 colour that

Re: Printing shadow boxes in Word 2004 to an HP 8000 colour laser printer

2010-03-06 Thread Gillian Affleck
Tim Law wrote: Hello, I am asking this for a friend of mine who is running Office Mac 2004 on a G5 with 10.6.2 and needing some help with printing of text boxes and shadow. She prints to an HP 8000 laser. The printer is an older A3 colour that duplexes and very valuable for her business -

Re: Printing shadow boxes in Word 2004 to an HP 8000 colour laser printer

2010-03-06 Thread Philippe Chaperon
Hi Tim, Not sure about the HP 8000 laser, but I have just tried creating a text box with shadow on Word 2008 (Mac) which printed OK on a Brother HL-1430. Whether it is the HP driver which is the problem I am not sure, and I assume she has the latest driver on her Mac. The best way would be for

Re: Printing shadow boxes in Word 2004 to an HP 8000 colour laser printer

2010-03-06 Thread Tim Law
All, Thanks for the tips so far. Sally has provided me with two documents, her original Word file showing a nicely set up shadow box, and a PDF of the same document showing a yukky text box with shadow of the text inside the text box. I have created a PDF accessible for viewing at

Re: Printing shadow boxes in Word 2004 to an HP 8000 colour laser printer

2010-03-06 Thread Ronda Brown
Hi Tim, Trying your printer on Sally's machine would be the way to go, it should then sort out if it is her operating system or her G5. One thing Sally could try is to re-install OS X 10.6 from the OS X 10.6 Install Disc, (she won't loose anything, re-installing OS X 10.6 does an 'Archive

Re: Printing shadow boxes in Word 2004 to an HP 8000 colour laser printer

2010-03-06 Thread Severin Crisp
I am puzzled at 10.6.2 on a G5 - I thought Snow Leopard required an Intel Mac? Severin Crisp On 07/03/2010, at 10:26 AM, Tim Law wrote: All, Thanks for the tips so far. Sally has provided me with two documents, her original Word file showing a nicely set up shadow box, and a PDF of

Re: Printing shadow boxes in Word 2004 to an HP 8000 colour laser printer

2010-03-06 Thread Ronda Brown
Hi Severin, The Mac Pro G5 is Intel: http://www.apple.com/macpro/specs.html • 8-core: Two 2.26GHz, 2.66GHz, or 2.93GHz Quad-Core Intel Xeon 5500 series processors • Quad-core: One 2.66GHz, 2.93GHz, or 3.33GHz Quad-Core Intel Xeon 3500 series processor Cheers, Ronni On

Re: Printing shadow boxes in Word 2004 to an HP 8000 colour laser printer

2010-03-06 Thread Severin Crisp
Thanks Ronni, I thought the G5 bit referred only to PPC and was not used on the Intel MacPros Severin On 07/03/2010, at 3:06 PM, Ronda Brown wrote: Hi Severin, The Mac Pro G5 is Intel: http://www.apple.com/macpro/specs.html • 8-core: Two 2.26GHz, 2.66GHz, or 2.93GHz Quad-Core

Re: Printing shadow boxes in Word 2004 to an HP 8000 colour laser printer

2010-03-06 Thread Ronda Brown
Yes, I know what you mean Severin. It always confuses me when people say they have a G5, it can mean an iMac G5, a Power Mac G5, a Mac Pro, any Apple G5 computer. It makes life a little difficult if you are trying to give support ... Cheers, Ronni On 07/03/2010, at 3:15 PM, Severin Crisp

Re: Printing shadow boxes in Word 2004 to an HP 8000 colour laser printer

2010-03-06 Thread Neil Houghton
Hi Tim, Another thought, sometimes the problems are not as simple as: it is either: A Word problem A printer problem A computer/OS problem etc. - sometimes it is how a specific combination reacts. From your postings: On Sally's machine: - The text box looks fine in Word 2004 - a print from

Re: Printing shadow boxes in Word 2004 to an HP 8000 colour laser printer

2010-03-06 Thread Daniel Kerr
Hi Severin (and Ronni) You are correct, the G5 was a PPC processor. There was an iMac G5 and a PPC PowerMac G5. Intel didn't make a G5, so the MacPro wasn't a G5. (Sorry to correct Ronni) :o) And yes 10.6.x requires Intel only. 10.5 was the last OS that would work on a PPC machine (but killed

Re: Printing shadow boxes in Word 2004 to an HP 8000 colour laser printer

2010-03-06 Thread Neil Houghton
OOOPS! Resend after seeing Ronni's post re the Intel G5 - Like Severin, I thought the G5 refered to the processor! So ignore my previous comment re 10.5.8! Confused of Albany ;) Hi Tim, Another thought, sometimes the problems are not as simple as: it is either: A Word problem A printer