DNS is really the root cause of most people's problems with sipX... Follow the wiki... http://sipx-wiki.calivia.com/index.php/SipX_Start_Here
Actually work through each step. They are actually all there for a reason. Pay particular attention to setting up DNS and TESTING DNS: http://sipx-wiki.calivia.com/index.php/DNS_Configuration Both DNS and DHCP are core network concepts and it floors me how many people (network admins specifically) don't understand these services. Spend some time with them and learn how they work... You'll be surprised how many 'slow network' problems and other issues you can solve. Mike > -----Original Message----- > From: Tony Graziano [mailto:[EMAIL PROTECTED] > Sent: Thursday, August 07, 2008 8:52 PM > To: Picher, Michael; [EMAIL PROTECTED] > Cc: sipx-users@list.sipfoundry.org > Subject: Re: [sipx-users] ACD just rings and rings (friend's issue) > > SIP is not exactly simple. You need to understand why it uses DNS, the > options it uses for DHCP and so forth. > > It is "rolled" into a nice package to deliver all the basic needs into > a > single CD because a lot of admins will run it on a separate IP > network/vlan or in a lab environment to learn the technology and > protocol before they decide to run a department or business on it. > > Get a hub, a laptop with x-lite or something on it, and set it up all > by > itself. > > TWO DHCP server's is a bad thing. A linksys router can't push out the > options that SIP needs. If the SIPX server has the linksys as its > default router, the router can be a router, and sipx could do DNS, DHCP > & NTP. But you ought to learn how to administer them in Linux first > before trying to make it a production system. > > Trying to route calls or users through the WAN port of a Linksys router > for SIP is a bad idea. > > Get your feet wet like Mike suggests. If you are a Linux newbie, try > getting webmin (http://www.webmin.com) on it to have insight to DHCP, > DNS & NTP. > > Tony > >>> "Dean Hiller" <[EMAIL PROTECTED]> 08/07/08 20:26 PM >>> > I am not sure I know how to do all that with dns, dhcp as that seemed > like > the harder route. isn't that bad to have two dhcp machines on your > network > as my linksys is doing dhcp? Iam pretty sure I can turn dhcp off on > the > linksys but if I do that, and sipx is assigning ip addresses, will my > network still work properly. Doesn't the linksys have to have an > subnet > ip > of 192.168.1.1, how will it get this address if sipx is the dhcp. > > It would ROCK if the sipx setup tutorial actually told you to > 1. step 1, turn off router's dhcp addressing if you have linksys etc. > and > what the configuration is(as in any router, I think we can find the > settings). > > I guess I will try turning off dhcp and see if it just works and try it > out. > thx, > dean > > On Fri, Aug 8, 2008 at 5:43 AM, Picher, Michael > <[EMAIL PROTECTED]>wrote: > > > Back up the train... > > > > > > > > Why don't you lab this thing on some private addressing on a regular > > network... you have my head spinning here with yours, and your friends > and > > you both have things in dmz's. > > > > > > > > Walk before you run. Stay away from nats, dns mess and firewalls > until you > > know you have a working solution. Follow the wiki, use dns/dhcp off > of the > > pbx and make a system work first... then you can throw twists at it > once you > > understand it a little better... > > > > > > > > Mike > > > > > > > > *From:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *On > Behalf Of > > *Dean Hiller > > *Sent:* Wednesday, August 06, 2008 11:26 PM > > *To:* Picher, Michael > > *Cc:* sipx-users@list.sipfoundry.org > > *Subject:* Re: [sipx-users] ACD just rings and rings (friend's issue) > > > > > > > > My friend is having a different issue. His sipx is behind a > router/NAT as > > well, but he actually has DNS sipx.xxxxx.com pointing to that router > and > > then has sipx in the DMZ(I am doing something similar). > > > > For some reason, when sipx receives an invite for [EMAIL PROTECTED], > it > > forwards it to [EMAIL PROTECTED] why is this? What is going on here? > > sipx should accept the invite and send invite to > [EMAIL PROTECTED], > > shouldn't it? > > > > thanks, > > dean > > > > On Thu, Aug 7, 2008 at 9:45 AM, Dean Hiller <[EMAIL PROTECTED]> > wrote: > > > > Here are my screenshots(sorry for the delay...got hit with lots of > > issues). I am going to run a bunch of tests again today and see if I > can > > get farther. > > thx, > > dean > > > > > > > > On Mon, Aug 4, 2008 at 9:17 PM, Picher, Michael > <[EMAIL PROTECTED]> > > wrote: > > > > No, you only need to activate if you make changes to the ACD service. > > > > > > > > One thing that is typically recommended if you have multi-line phones > is to > > create another extension that is used for the ACD only and make it a > second > > line on the phone. This way when a user calls out on their phone > they > do > > not cause busy issues with the ACD calls... > > > > > > > > Not suggesting that this will solve your problem, it's just a typical > > recommendation. > > > > > > > > What are your queue settings? (shoot me a screen shot if you'd > like). > > > > > > > > Mike > > > > > > > > *From:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *On > Behalf Of > > *Dean Hiller > > *Sent:* Monday, August 04, 2008 9:10 AM > > *To:* Picher, Michael > > *Cc:* sipx-users@list.sipfoundry.org > > *Subject:* Re: [sipx-users] ACD just rings and rings > > > > > > > > I reactivated a few times. do I also have to reactivate when agents > sign > > in and out? I guess I will try again tomorrw the reactivating. I > keep > > getting no agents, but I have signed them in, so I am not sure what > is > > wrong. any logs somewhere to look at? > > thx, > > dean > > > > On Mon, Aug 4, 2008 at 6:42 PM, Picher, Michael > <[EMAIL PROTECTED]> > > wrote: > > > > Any time you make an ACD change you have to re-activate the ACD. > > > > > > > > *From:* [EMAIL PROTECTED] [mailto: > > [EMAIL PROTECTED] *On Behalf Of *Dean Hiller > > *Sent:* Monday, August 04, 2008 1:43 AM > > *To:* sipx-users@list.sipfoundry.org > > *Subject:* [sipx-users] ACD just rings and rings > > > > > > > > I setup and ACD and added 2000 and 3000 to the lines(setting rocket > as > > queue which I added already). I added 8 agents into this rocket > queue, but > > when I call 2000 or 3000, it just rings and rings and rings. > > > > Also, my extension range is 1000 to 2999. My agents are all 2001 to > > 2008. I can call from 1000 extension to 2001 just fine, but when I > call > > 3000 or 2000, I expect 2001 to ring since it is in the queue. * I see > no > > calls coming in on the ACD page though like 2000 and 3000 are not > lines of > > the ACD. *what am I doing wrong with the ACD here? > > thanks, > > > > -- > > Dean Hiller > > CEO/Founder of Extreme Software Offshoring > > http://xsoftware.biz > > http://www.linkedin.com/in/deanhiller > > Beijing Cell: 136-991-41547 > > US Phone: 303-376-5776 > > > > > > > > > > -- > > Dean Hiller > > CEO/Founder of Extreme Software Offshoring > > http://xsoftware.biz > > http://www.linkedin.com/in/deanhiller > > Beijing Cell: 136-991-41547 > > US Phone: 303-376-5776 > > > > > > > > > > -- > > Dean Hiller > > CEO/Founder of Extreme Software Offshoring > > http://xsoftware.biz > > http://www.linkedin.com/in/deanhiller > > Beijing Cell: 136-991-41547 > > US Phone: 303-376-5776 > > > > > > > > > > -- > > Dean Hiller > > CEO/Founder of Extreme Software Offshoring > > http://xsoftware.biz > > http://www.linkedin.com/in/deanhiller > > Beijing Cell: 136-991-41547 > > US Phone: 303-376-5776 > > > > > > -- > Dean Hiller > CEO/Founder of Extreme Software Offshoring > http://xsoftware.biz > http://www.linkedin.com/in/deanhiller > Beijing Cell: 136-991-41547 > US Phone: 303-376-5776 _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users
