its a 'dial plan' permissions thing.

under dial plan if I have: (enabled, and in this order), it works.
Long distance
International
Toll Free
Voicemail

I copy long distance to 'Utah Out' EXACTLY, and enable permissions of "long Distance", in this order, still works:
Utah Out
Long distance
International
Toll Free
Voicemail

If I set (in dial plan) permission as "utah out", and user is part of the utah group, it won't dial. I get reorder, nothing sent to sip, no packets to trace, nothing.

even if I leave location 'all' and shared.

even if I change location to 'Utah' and clear shared.

and, just in case, I 'send profiles' to gateway, wait till done and then start services.

if I ONLY put utah out dial plan (with utah out permissions) in dial plan it won't dial.



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Michael Scheidell, CTO
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