You can disable access to all gateways on an individual phone, and then enable just the one you are working on to test it. The question will be is it accessing the gateway and getting denied by the gateway, or is it getting denied by sipXecs because of a dial string issue, lack of permission, etc.
You can see from a packet capture where this is happening by who is giving the error to you. One suggestion I have is to go into the phones configuration, go to Dialplan, and the first option - change it to "send immediately". Not saying this will fix anything, or point you to your problem, but I find it helps me personally as it busies out as soon as you dial a mismatch string. You can make adjustments for those strings further down in the page. From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Michael Scheidell Sent: Monday, January 18, 2010 9:55 AM To: sipx-users@list.sipfoundry.org Subject: [sipx-users] how do I diagnose outbound call plan problems? Iv tried lots of things, can't get everything to work I want. yes, sorry, I know it vague, but how do I diagnose dial plan problems? I can't even tell what gateway it thinks it wants to use. is their a CLI log in /var/log/sipxpbx I can tail? might be nice, in 'diagnostics' to have a dial plan test page: Something like: Enter phone you will dial, including prefix [ ] Enter time of day [ ] Enter phone you will be dialing from [drop down list] and it tries to tell you, based on matches, what dial plan it thinks it wants. then we can diagnose if the problem is a permission, group, or SIP trunk problem. (mine seems to be.. well, I don't know, tcpdumps don't even show it trying to go out) -- Michael Scheidell, CTO Phone: 561-999-5000, x 1259 > | SECNAP Network Security Corporation . Certified SNORT Integrator . 2008-9 Hot Company Award Winner, World Executive Alliance . Five-Star Partner Program 2009, VARBusiness . Best Anti-Spam Product 2008, Network Products Guide . King of Spam Filters, SC Magazine 2008 _____ This email has been scanned and certified safe by SpammerTrapR. For Information please see http://www.secnap.com/products/spammertrap/ _____
_______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
