I found this in the Diagnostics > Registration sip:1...@domain.com<sip:1...@192.168.10.148:5060;transport=udp;x-sipX-nonat>1928 sipxgw.domain.comsip:1...@domain.com<sip:1...@192.168.10.147:5060 ;transport=udp;x-sipX-nonat> 311 sipxgw.domain.comsip:1...@domain.com<sip:1...@192.168.10.150<sip%3a...@192.168.10.150> ;x-sipX-nonat> 2670 0004f21e7cdfsipxgw.domaincom sip: 114 and 112 = Cisco 7970 sip: 111 = Polycom 650
I noticed. in the second column for the polycom polycom phone, the port 5060 and the transport=udp entries are not set. Also only the mac address of the polycom are registered. I can call from cisco to cisco and everything are working well, except when you introduce polycom on the scene. You can't call from a polycom phone to a cisco 7970g phon. Does the entries above contribute to our problem? Best regards, On Wed, Apr 21, 2010 at 11:52 AM, Rhon <c4rdi...@gmail.com> wrote: > Hi Scott, > > I turned the logging level to debug. Here's the result of siptrace. > > Calling the cisco 7970g from polycom will redirect to IVR with an error > "The owner of extension 112 is not available". > > Thanks in advance. > > Rhon > > > On Tue, Apr 20, 2010 at 9:45 PM, Scott Lawrence <xmlsc...@gmail.com>wrote: > >> On Tue, 2010-04-20 at 15:30 +0800, Rhon wrote: >> > Hi Scott, >> > >> > Thank you for your reply. >> > >> > Here's the new siptrace. >> > >> > Thanks in advance. >> >> Still no messages in the log... go back and read the wiki on collecting >> trace data. >> >> >> >
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