You register the SAME LINE on both line appearances and set the limit to "1" for each.
On Thu, Apr 12, 2012 at 11:51 AM, Stiles Watson <wat...@datatek-net.com>wrote: > According to the sipX book (p 133): > > "Most multiple line IP hardware phones allow multiple calls to a single > line. This > can be quite confusing for the average phone user and difficult to deal > with at an > answering position. To remedy this problem it is easier for the user to > have multiple > appearances of the same line on their telephone. Each successive call > will ring on the > next line appearance." > > I am using the recommended setup on the Polycom 335 phones, but the > behaviour is not as indicated. When the second call comes in, it does > not ring on the successive line, but goes straight to v-mail. I'm using > sipX 4.4. > > In my phone group, under the Registration section, I have lineKeys set > to 2 (the 335 has two line keys) and I have callsPerLineKey set to 1. > After sending the profiles to the phones, they show the correct ext on > each line. I can make two outgoing calls, but I can only receive one. > > I have also tried assigning the same ext twice to the phone. This again > results in the same ext appearing on each line key as desired, but when > the second call comes in, it does not ring the second line, but rings > the first line. If I answer an incoming call while on another call, the > first call goes to hold (this is an assumption because I hear the MOH > music), but I do not see how to put the second call on hold and retrieve > the first call. If I hang up the second call without picking up the > first, they both get disconnected. > > I'd rather have the solution indicated in the book. > > Stiles > _______________________________________________ > sipx-users mailing list > sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- ~~~~~~~~~~~~~~~~~~ Tony Graziano, Manager Telephone: 434.984.8430 sip: tgrazi...@voice.myitdepartment.net Fax: 434.465.6833 ~~~~~~~~~~~~~~~~~~ Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 Ask about our Internet Fax services! ~~~~~~~~~~~~~~~~~~ -- LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: helpd...@voice.myitdepartment.net Helpdesk Customers: http://myhelp.myitdepartment.net Blog: http://blog.myitdepartment.net
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