I can confirm it does work on Polycom 335s. I have 3 of the phones sitting in common areas (kitchen, lobby) and just use a single line registration, 2 line keys / appearances and 1 call per line key.
Robert From: Michael Picher <mpic...@ezuce.com<mailto:mpic...@ezuce.com>> Reply-To: Discussion list for users of sipXecs software <sipx-users@list.sipfoundry.org<mailto:sipx-users@list.sipfoundry.org>> Date: Thursday, April 12, 2012 12:41 PM To: Discussion list for users of sipXecs software <sipx-users@list.sipfoundry.org<mailto:sipx-users@list.sipfoundry.org>> Subject: Re: [sipx-users] Multiple line appearances That should work fine, it has on every 650 i've ever tried it on. I've honestly never ever tried it on a 335 however. I generally use this feature for operator types... and operator types don't use 335's. Mike On Thu, Apr 12, 2012 at 12:58 PM, Stiles Watson <wat...@datatek-net.com<mailto:wat...@datatek-net.com>> wrote: I'm either not communicating my settings clearly or I'm not understanding what I'm being told to do. I have one and only one line assigned to the phone and I have lineKeys set to 2 and callsPerLineKey set to 1. I set the profiles and after the phone reboots, I verified that these are the setting which are on the phone. Stiles On 04/12/2012 12:42 PM, Michael Picher wrote: no, you don't want to register another line to the phone what you want to do is have 1 call per line and 2 line appearances... should be a setting on that same page where you limit it to 1 call per line key. On Thu, Apr 12, 2012 at 11:57 AM, Stiles Watson <wat...@datatek-net.com<mailto:wat...@datatek-net.com>> wrote: That is what I did. I have one line assigned to the phone and the registration settings as below. Stiles On 04/12/2012 11:54 AM, Tony Graziano wrote: You register the SAME LINE on both line appearances and set the limit to "1" for each. On Thu, Apr 12, 2012 at 11:51 AM, Stiles Watson <wat...@datatek-net.com<mailto:wat...@datatek-net.com>> wrote: According to the sipX book (p 133): "Most multiple line IP hardware phones allow multiple calls to a single line. This can be quite confusing for the average phone user and difficult to deal with at an answering position. To remedy this problem it is easier for the user to have multiple appearances of the same line on their telephone. Each successive call will ring on the next line appearance." I am using the recommended setup on the Polycom 335 phones, but the behaviour is not as indicated. When the second call comes in, it does not ring on the successive line, but goes straight to v-mail. I'm using sipX 4.4. In my phone group, under the Registration section, I have lineKeys set to 2 (the 335 has two line keys) and I have callsPerLineKey set to 1. After sending the profiles to the phones, they show the correct ext on each line. I can make two outgoing calls, but I can only receive one. I have also tried assigning the same ext twice to the phone. This again results in the same ext appearing on each line key as desired, but when the second call comes in, it does not ring the second line, but rings the first line. If I answer an incoming call while on another call, the first call goes to hold (this is an assumption because I hear the MOH music), but I do not see how to put the second call on hold and retrieve the first call. If I hang up the second call without picking up the first, they both get disconnected. I'd rather have the solution indicated in the book. Stiles _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org<mailto:sipx-users@list.sipfoundry.org> List Archive: http://list.sipfoundry.org/archive/sipx-users/ -- ~~~~~~~~~~~~~~~~~~ Tony Graziano, Manager Telephone: 434.984.8430<tel:434.984.8430> sip: tgrazi...@voice.myitdepartment.net<mailto:tgrazi...@voice.myitdepartment.net> Fax: 434.465.6833<tel:434.465.6833> ~~~~~~~~~~~~~~~~~~ Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 Ask about our Internet Fax services! ~~~~~~~~~~~~~~~~~~ LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426<tel:434.984.8426> sip: helpd...@voice.myitdepartment.net<mailto:helpd...@voice.myitdepartment.net> Helpdesk Customers: http://myhelp.myitdepartment.net Blog: http://blog.myitdepartment.net _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org<mailto:sipx-users@list.sipfoundry.org> List Archive: http://list.sipfoundry.org/archive/sipx-users/ _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org<mailto:sipx-users@list.sipfoundry.org> List Archive: http://list.sipfoundry.org/archive/sipx-users/ -- Michael Picher, Director of Technical Services eZuce, Inc. 300 Brickstone Square Suite 201 Andover, MA. 01810 O.978-296-1005 X2015<tel:978-296-1005%20X2015> M.207-956-0262<tel:207-956-0262> @mpicher <http://twitter.com/mpicher> www.ezuce.com<http://www.ezuce.com> ------------------------------------------------------------------------------------------------------------ There are 10 kinds of people in the world, those who understand binary and those who don't. _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org<mailto:sipx-users@list.sipfoundry.org> List Archive: http://list.sipfoundry.org/archive/sipx-users/ _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org<mailto:sipx-users@list.sipfoundry.org> List Archive: http://list.sipfoundry.org/archive/sipx-users/ -- Michael Picher, Director of Technical Services eZuce, Inc. 300 Brickstone Square Suite 201 Andover, MA. 01810 O.978-296-1005 X2015 M.207-956-0262 @mpicher <http://twitter.com/mpicher> www.ezuce.com<http://www.ezuce.com> ------------------------------------------------------------------------------------------------------------ There are 10 kinds of people in the world, those who understand binary and those who don't. _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org<mailto:sipx-users@list.sipfoundry.org> List Archive: http://list.sipfoundry.org/archive/sipx-users/
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