You need to set this in two places on the phone. Go to the Device itself, and set it to two line appearances, and one line. Next, go to the Line for the device, and do the same thing.
From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Stiles Watson Sent: Thursday, April 12, 2012 8:58 AM To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] Multiple line appearances That is what I did. I have one line assigned to the phone and the registration settings as below. Stiles On 04/12/2012 11:54 AM, Tony Graziano wrote: You register the SAME LINE on both line appearances and set the limit to "1" for each. On Thu, Apr 12, 2012 at 11:51 AM, Stiles Watson <wat...@datatek-net.com> wrote: According to the sipX book (p 133): "Most multiple line IP hardware phones allow multiple calls to a single line. This can be quite confusing for the average phone user and difficult to deal with at an answering position. To remedy this problem it is easier for the user to have multiple appearances of the same line on their telephone. Each successive call will ring on the next line appearance." I am using the recommended setup on the Polycom 335 phones, but the behaviour is not as indicated. When the second call comes in, it does not ring on the successive line, but goes straight to v-mail. I'm using sipX 4.4. In my phone group, under the Registration section, I have lineKeys set to 2 (the 335 has two line keys) and I have callsPerLineKey set to 1. After sending the profiles to the phones, they show the correct ext on each line. I can make two outgoing calls, but I can only receive one. I have also tried assigning the same ext twice to the phone. This again results in the same ext appearing on each line key as desired, but when the second call comes in, it does not ring the second line, but rings the first line. If I answer an incoming call while on another call, the first call goes to hold (this is an assumption because I hear the MOH music), but I do not see how to put the second call on hold and retrieve the first call. If I hang up the second call without picking up the first, they both get disconnected. I'd rather have the solution indicated in the book. Stiles _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users/ -- ~~~~~~~~~~~~~~~~~~ Tony Graziano, Manager Telephone: 434.984.8430 sip: tgrazi...@voice.myitdepartment.net Fax: 434.465.6833 ~~~~~~~~~~~~~~~~~~ Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 Ask about our Internet Fax services! ~~~~~~~~~~~~~~~~~~ LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: helpd...@voice.myitdepartment.net Helpdesk Customers: http://myhelp.myitdepartment.net Blog: http://blog.myitdepartment.net _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users/
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