If the tree is on their property, why not just put an outdoor Airbridge in the tree, then feed it with a router to isolate the lan from you.
JH ----- Original Message ----- From: "Gloria Vester" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Monday, August 18, 2003 6:41 PM Subject: [smartBridges] how would you handle this situation? > OK, guys, I need your help. I thought I could figure this one out, but I am > out of ideas. We have been working on a customer install for over a week > now with no success. I apologize if this is a long post, but I want to give > you the correct info. > The customer is a real estate office about 2 miles south of our water tower. > They want our most expensive business package and are not quibbling over > money for equipment or the install fee. We went there last Monday and > discovered a huge tree directly in our LOS. No way to go over it without a > tower, this tree is at least 60' tall. One story building on a main hwy. > The only way to get LOS is to go out next to the highway where we can see > around the tree. Problem then is that we are in the highway right of way. > The customer asked if we could mount their antenna on a moveable tripod and > they would put it out by the road each morning and bring it into their > carport each night. As crazy as it sounded, we agreed. Then we started > trying to get them hooked up. Discovered they had the Blaster worm, cleaned > and removed it. Tried a D-Link 520+ PCI card with an 18dbi Maxrad panel > antenna and got a good signal. We were able to associate once. But when we > tried to get on the Internet, their computer wouldn't resolve any DNS names. > We worked on that problem off and on for three days before I discovered that > the TCP/IP stack was corrupted. I downloaded FixXPWinsock utility and fixed > that. Then their computer kept locking up. So I uninstalled the D-Link and > it stopped locking up. So I gave them an airBridge Indoor, but have not > been able to associate with the access point. Tried a bigger antenna, a > 24dbi grid. Could get good signal strength, but could not associate. Each > time I switch them back over to their dial up account so they can work until > we get back up there, the TCP/IP stack gets corrupted. I have fixed it at > least a dozen times. This is costing me a fortune in man hours and we are > getting nowhere. The customer really, really wants this service and they > want to help promote our business - setup a display in their office with our > flyers and brochures, putting our stuff in their welcome baskets for new > residents, etc. But they are losing faith in us and I am starting to wonder > if we should just tell them we can't do it. At this point my options are to > reformat their computer to fix the flakiness and corrupted winsock, and then > hope it will associate and work right, or just tell them we can't hook them > up. If any of you have any ideas, please let me know. I really want this > customer, but I don't know what else to try. I know this was long, and I > left out a lot of things we have tried to do, but I really need help here. > > Thank you in advance for your help, > Gloria > > > The PART-15.ORG smartBridges Discussion List > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) > Archives: http://archives.part-15.org The PART-15.ORG smartBridges Discussion List To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) Archives: http://archives.part-15.org
