Get a ditch witch and bury some cat5 in conduit to the highway. Mount the
radio in a fake mail box or lawn decoration.
Superior Wireless
New Orleans,La.
www.superior1.com
----- Original Message ----- 
From: "Martin Moreno" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, August 18, 2003 10:25 PM
Subject: Re: [smartBridges] how would you handle this situation?


> what city are you in??
>
> Quoting Gloria Vester <[EMAIL PROTECTED]>:
>
> > The tree is not on their property, it is on their next door neighbor's.
> > Believe me, if it was on their property that tree would have been
history
> > the day we first went out there.  The customer wants this service really
> > bad.  We are in an area where the only options for Internet access are
dial
> > up or ISDN.  We are the first broadband provider here and people want it
> > very badly.  Anyway, what good would it do to put it in the tree?  Its
> > still
> > going to be surrounded by foliage, isn't it?  The trees are going to be
a
> > problem for us at many locations, not just this one.  We are just
getting
> > started, this is only our second install.  I think we are going to have
to
> > rethink the NLOS equipment, its just the cost of the CPE that kept us
from
> > going with something like Waverider to begin with.
> >
> > Thanks everyone,
> > Gloria
> >
> > ----- Original Message ----- 
> > From: "John Hokenson" <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Sent: Monday, August 18, 2003 9:56 PM
> > Subject: Re: [smartBridges] how would you handle this situation?
> >
> >
> > > If the tree is on their property, why not just put an outdoor
Airbridge
> > in
> > > the tree, then feed it with a router to isolate the lan from you.
> > >
> > > JH
> > > ----- Original Message -----
> > > From: "Gloria Vester" <[EMAIL PROTECTED]>
> > > To: <[EMAIL PROTECTED]>
> > > Sent: Monday, August 18, 2003 6:41 PM
> > > Subject: [smartBridges] how would you handle this situation?
> > >
> > >
> > > > OK, guys, I need your help.  I thought I could figure this one out,
but
> > I
> > > am
> > > > out of ideas.  We have been working on a customer install for over a
> > week
> > > > now with no success.  I apologize if this is a long post, but I want
to
> > > give
> > > > you the correct info.
> > > > The customer is a real estate office about 2 miles south of our
water
> > > tower.
> > > > They want our most expensive business package and are not quibbling
> > over
> > > > money for equipment or the install fee.  We went there last Monday
and
> > > > discovered a huge tree directly in our LOS.  No way to go over it
> > without
> > > a
> > > > tower, this tree is at least 60' tall.  One story building on a main
> > hwy.
> > > > The only way to get LOS is to go out next to the highway where we
can
> > see
> > > > around the tree.  Problem then is that we are in the highway right
of
> > way.
> > > > The customer asked if we could mount their antenna on a moveable
tripod
> > > and
> > > > they would put it out by the road each morning and bring it into
their
> > > > carport each night.  As crazy as it sounded, we agreed.  Then we
> > started
> > > > trying to get them hooked up.  Discovered they had the Blaster worm,
> > > cleaned
> > > > and removed it.  Tried a D-Link 520+ PCI card with an 18dbi Maxrad
> > panel
> > > > antenna and got a good signal.  We were able to associate once.  But
> > when
> > > we
> > > > tried to get on the Internet, their computer wouldn't resolve any
DNS
> > > names.
> > > > We worked on that problem off and on for three days before I
discovered
> > > that
> > > > the TCP/IP stack was corrupted.  I downloaded FixXPWinsock utility
and
> > > fixed
> > > > that.  Then their computer kept locking up.  So I uninstalled the
> > D-Link
> > > and
> > > > it stopped locking up.  So I gave them an airBridge Indoor, but have
> > not
> > > > been able to associate with the access point.  Tried a bigger
antenna,
> > a
> > > > 24dbi grid.  Could get good signal strength, but could not
associate.
> > > Each
> > > > time I switch them back over to their dial up account so they can
work
> > > until
> > > > we get back up there, the TCP/IP stack gets corrupted.  I have fixed
it
> > at
> > > > least a dozen times.  This is costing me a fortune in man hours and
we
> > are
> > > > getting nowhere.  The customer really, really wants this service and
> > they
> > > > want to help promote our business - setup a display in their office
> > with
> > > our
> > > > flyers and brochures, putting our stuff in their welcome baskets for
> > new
> > > > residents, etc.  But they are losing faith in us and I am starting
to
> > > wonder
> > > > if we should just tell them we can't do it.  At this point my
options
> > are
> > > to
> > > > reformat their computer to fix the flakiness and corrupted winsock,
and
> > > then
> > > > hope it will associate and work right, or just tell them we can't
hook
> > > them
> > > > up.  If any of you have any ideas, please let me know.  I really
want
> > this
> > > > customer, but I don't know what else to try.  I know this was long,
and
> > I
> > > > left out a lot of things we have tried to do, but I really need help
> > here.
> > > >
> > > > Thank you in advance for your help,
> > > > Gloria
> > > >
> > > >
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>
>
> Martin Moreno
> Blazen Wireless
> 909-907-4106
> www.blazenwireless.com
> The PART-15.ORG smartBridges Discussion List
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