what city are you in?? Quoting Gloria Vester <[EMAIL PROTECTED]>:
> The tree is not on their property, it is on their next door neighbor's. > Believe me, if it was on their property that tree would have been history > the day we first went out there. The customer wants this service really > bad. We are in an area where the only options for Internet access are dial > up or ISDN. We are the first broadband provider here and people want it > very badly. Anyway, what good would it do to put it in the tree? Its > still > going to be surrounded by foliage, isn't it? The trees are going to be a > problem for us at many locations, not just this one. We are just getting > started, this is only our second install. I think we are going to have to > rethink the NLOS equipment, its just the cost of the CPE that kept us from > going with something like Waverider to begin with. > > Thanks everyone, > Gloria > > ----- Original Message ----- > From: "John Hokenson" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Monday, August 18, 2003 9:56 PM > Subject: Re: [smartBridges] how would you handle this situation? > > > > If the tree is on their property, why not just put an outdoor Airbridge > in > > the tree, then feed it with a router to isolate the lan from you. > > > > JH > > ----- Original Message ----- > > From: "Gloria Vester" <[EMAIL PROTECTED]> > > To: <[EMAIL PROTECTED]> > > Sent: Monday, August 18, 2003 6:41 PM > > Subject: [smartBridges] how would you handle this situation? > > > > > > > OK, guys, I need your help. I thought I could figure this one out, but > I > > am > > > out of ideas. We have been working on a customer install for over a > week > > > now with no success. I apologize if this is a long post, but I want to > > give > > > you the correct info. > > > The customer is a real estate office about 2 miles south of our water > > tower. > > > They want our most expensive business package and are not quibbling > over > > > money for equipment or the install fee. We went there last Monday and > > > discovered a huge tree directly in our LOS. No way to go over it > without > > a > > > tower, this tree is at least 60' tall. One story building on a main > hwy. > > > The only way to get LOS is to go out next to the highway where we can > see > > > around the tree. Problem then is that we are in the highway right of > way. > > > The customer asked if we could mount their antenna on a moveable tripod > > and > > > they would put it out by the road each morning and bring it into their > > > carport each night. As crazy as it sounded, we agreed. Then we > started > > > trying to get them hooked up. Discovered they had the Blaster worm, > > cleaned > > > and removed it. Tried a D-Link 520+ PCI card with an 18dbi Maxrad > panel > > > antenna and got a good signal. We were able to associate once. But > when > > we > > > tried to get on the Internet, their computer wouldn't resolve any DNS > > names. > > > We worked on that problem off and on for three days before I discovered > > that > > > the TCP/IP stack was corrupted. I downloaded FixXPWinsock utility and > > fixed > > > that. Then their computer kept locking up. So I uninstalled the > D-Link > > and > > > it stopped locking up. So I gave them an airBridge Indoor, but have > not > > > been able to associate with the access point. Tried a bigger antenna, > a > > > 24dbi grid. Could get good signal strength, but could not associate. > > Each > > > time I switch them back over to their dial up account so they can work > > until > > > we get back up there, the TCP/IP stack gets corrupted. I have fixed it > at > > > least a dozen times. This is costing me a fortune in man hours and we > are > > > getting nowhere. The customer really, really wants this service and > they > > > want to help promote our business - setup a display in their office > with > > our > > > flyers and brochures, putting our stuff in their welcome baskets for > new > > > residents, etc. But they are losing faith in us and I am starting to > > wonder > > > if we should just tell them we can't do it. At this point my options > are > > to > > > reformat their computer to fix the flakiness and corrupted winsock, and > > then > > > hope it will associate and work right, or just tell them we can't hook > > them > > > up. If any of you have any ideas, please let me know. I really want > this > > > customer, but I don't know what else to try. I know this was long, and > I > > > left out a lot of things we have tried to do, but I really need help > here. > > > > > > Thank you in advance for your help, > > > Gloria > > > > > > > > > The PART-15.ORG smartBridges Discussion List > > > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > > smartBridges <yournickname> > > > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe > > smartBridges) > > > Archives: http://archives.part-15.org > > > > The PART-15.ORG smartBridges Discussion List > > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > smartBridges <yournickname> > > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe > smartBridges) > > Archives: http://archives.part-15.org > > > > > > > The PART-15.ORG smartBridges Discussion List > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges > <yournickname> > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe > smartBridges) > Archives: http://archives.part-15.org > Martin Moreno Blazen Wireless 909-907-4106 www.blazenwireless.com The PART-15.ORG smartBridges Discussion List To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) Archives: http://archives.part-15.org
