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Replace the powershot unit - or cut the end off teh
data plug and recrimp it. See if that fixes the issue.
----- Original Message -----
Sent: Tuesday, November 25, 2003 2:39
AM
Subject: Re: [smartBridges] Tranzeo CPE /
APPO Compatibility
Yes, all of my ABO's are running 1.08. At least 25% of
them still need to reset frequently. It isnt as bad as it was, and I am
tyring to setup a "ping" keepalive system by recommendation of this
list. It shouldnt be necessary, but it it works for now, I'm
game.
Ian
Pascal Losier wrote:
Are those corporate account running the 1.08 firmware and
still have to power cyle their unit ????
It
is great that there are those of you who are experiencing no problems
withe sB equipment, sincerely. However, that does not dismiss the
fact that there are SEVERAL people using these products, who are all
experiencing the same difficulties, that do not seem to exist (at least as
much) in so many other manufacturers products. I made the mistake of
buying several units at an early stage (all of my units came with the old
TRULY transparent firmware), with the (and Im so glad this is no more) 50'
of cable attached to the radio. Perhaps since then they have better
quality control, or other factors. In the meanwhile, those of us who
are so unfortunate to be experiencing these problems are hardly seeing any
"price performance" when we are constantly doing tech support and truck
rolls to alleviate the issues. the first unit i bought was an
Alvarion DS.11, which has (is) run flawlessly (reaching WELL beyond 200
feet i might add ;o). For "price performance" reasons, I made the
change to smartBridges. Noise and interference could definitely be
an issue, but we are not finding any noise of significance at our
location. The suggested steps for resolving my 100% RSSI, 0%
Quality problem included checking for interference, etc. When all of
htis turned up nothing, i simply replaced the ABO, and it was fine (as
well as could be expected anyway). This unit had only been in
(highly problematic) operatoin for about 3 months. We havent
even made enought money from the subscriber to cover the cost of the
unit, and we have to replace it....
I just hope you can see
why this is so frustrating to those of us who ARE experiencing these
issues. I havent tried RMA yet, but im going to have to try
soon. Hopefully smartBridges will make good on their products, and
perhaps the newer units will be more robust and less problematic. It
goes without saying that one has to appreciate their online customer
interaction and responsiveness to suggestions. they get an A+ in
that category. I truly hope that the issues get
resolved. I have almost all smartBridges equipment in use, and didnt
really want to mix manufacturers for CPE.
I still have about 10 ABO
units brand new in the box (the ones with the attached 50'
cable). It would make my day to "trade" them back to
smartBridges for the newer units so i can see if there is in fact hope to
continue deploying smartBridges.
I apologize for the rant, but my
largest corporate account has been on the phone ranting to me about how
ridiculous it is that they have to reset their internet connection once a
day.... I'm about to deploy a PTP 5.8 Ghz link as a temporary
solution to make them a happy customer. Another $1000 spent.
thats one expensive band aid :o\
Looking forward to a brigher
future!
Ian
[EMAIL PROTECTED] wrote:
Just a reminder, there are many of us not having to reset the AB's or any
problems for that matter. If you have a problem with 2.4 in general due to
noise and interference a different manufacturer is not going to help you.
I had a potential competitior who attempted to deploy the "higher priced"
Alvarion gear. The furthest they could reach out from the tower was 200',
although I think it was stable at 200'. : )
They threw in the towel and are no longer pursuing the wireless internet
industry.
Be careful in what you spend. A $300 AP and a $1500.00 AP will both become
obsolete within 5 years.
Again, not everyone is experiencing problems.
----- Original Message -----
From: "Ian Ellison" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, November 24, 2003 4:07 PM
Subject: [smartBridges] Tranzeo CPE / APPO Compatibility
Has anyone tried using the Tranzeo CPE units with an APPO? Due to the
way too many headaches I'm having with ABO's needing reset (constantly),
I am venturing out and trying some new CPE until (and then, maybe) sB
can get some issues resolved. I'm not even using APPO at my next AP,
but am using high-priced Alvarion equipment to test the stability.
However my other AP's are still running APPO's, so I'm wondering if
anyone else has tried this combination, or has any opinions on the
Tranzeo line of products.
Thanks,
Ian
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