Jens Hatlak wrote:
Beverly Howard wrote:
The simple solution would be to assure that _all_ SM windows have scroll
bars and sizing options.

It's also hard to comprehend for me why Preferences is resizable while
Account Settings is not. IMO the latter should be resizable, too.

Lemme see now, how many tens of years has this been an issue? I used to use an extension that purported to allow resizing of those windows (sorry, can't remember the name now but it didn't work all the time). It sorta worked. But, honestly, this is so silly. How basic is window management to the development of an app? This must go back to Netscape 4. Or maybe 3? Which means about 1995.

I just turned 60.  I'll die before this issue is resolved.

The real problem with Open Source "products" is that they are not products in the usual sense. No one pays for them. The "businesses" that produce them are largely disconnected from the "customers" that consume them. And there is no incentive to satisfy the customers. There is no profit involved.

Oh, ok, there is the altruistic: "I build it because I love to." Or something. But, if you have no feedback, and you can ignore what feedback you have, well, you are not running a business. You're just having fun. Technical masturbation.

In traditional businesses that doesn't happen (if the businesses are successful). The businesses constantly ask the customers what they want, what's wrong with the product, how can we change so you'll BUY more of our product.

The model is not conducive to serving the customer. It well serves the "business," the devs, and we are all loathe to criticize their generous giving of their time and energy. They get satisfaction, removed from any profit-tainted motivation, of "contributing" or whatever. Great. But decades-long flaws that are ignored? Jeez. Window options that are obscured because I set my default minimum font to some value? Incompetence seems to be the only answer that springs to mind. You want credibility? Start acting like you have a job instead of like you have an entitlement. In other words, start listening and doing.

And, when was the last time in an Open Source dev effort was there a concentrated effort, for instance, to bring together devs and customers? A Focus Group for instance. Standard Operating Procedure for people actually "selling" products.

This is such a love-hate relationship. And when things like this come up it is truly a hate relationship.

--
Ed Mullen
http://edmullen.net/
Everyone hates me because I'm paranoid.
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