Marisa Ciceran wrote:
I forgot to mention that both of my computers have Windows XP installed
- the laptop is the Home edition, whereas the desktop is the Pro edition.
Marisa Ciceran wrote:
I booted up my Toshiba L500 laptop this morning to SeaMonkey which
promptly updated itself to version 2.0.12. I can no longer send out
mails.
The error message I get every time is that the ISP mail server (Verizon)
has timed out, so I called my ISP, Verizon. I spent nearly an hour on
the telephone with technical support who went through all the obvious
configurations and found nothing obviously wrong. Not to leave me
stranded, they had me open and configure an older version of MS Outlook
that is on my system that I have never used just to find out if the
problem would be repeated there, but instead we proved that the
malfunction was not at the ISP server end, but due to some malfunction
in the updated SeaMonkey.
I have already uninstalled and reinstalled SeaMonkey 2.0.12 several
times to no avail. Meanwhile, my desktop PC - which updated SeaMonkey a
day or two ago - has experience no such problem and appears to otherwise
be functioning normally.
Has anyone else experience an outgoing mail problem like this? I have
never had such a problem before, and have no idea how to fix it. Any
clues?
FWIW, I have SM 2.0.12 and WinXP SP3 as well, and this is not a problem
-- this combination is perfectly capable of sending and receiving mail
through a Verizon connection.
However, in the past when I've visited friends and relatives with
Verizon FiOS, I had trouble sending mail until I discovered that they
block port 25 as an antispam measure. Initially I didn't know that, so I
pretended to be a Verizon customer (using his username and password for
authentication), but when I discovered what was really going on, I
simply set my SMTP server to use port 587 and the problem went away.
See for example:
<http://forums.verizon.com/t5/High-Speed-Internet-DSL-and-Dial/Port-25-587-and-third-party-email-account/td-p/110835>
<http://www22.verizon.com/residentialhelp/highspeed/general+support/top+questions/questionsone/124274.htm>
More if you google
verizon smtp port 25 587
HTH
--
War doesn't determine who's right, just who's left.
--
Paul B. Gallagher
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