On 24/05/2019 23:47, Nick Bolten wrote:
Of course, but this won't help new users asking questions. They will
still have a negative experience.
New users asking questions probably fall more within the remit of the
help site ("how do I do X") rather than this list ("how should we change
OSM's tagging to better represent X"). Before asking there I'd also
suggest a quick scan of https://stackoverflow.com/help/how-to-ask first
- although OSM's help site is far less prescriptive than StackOverflow
in terms of how to ask questions and what sorts of questions are
permitted. If someone's first language isn't English and there's a
community for that language in e.g. the OSM forum I'd suggest asking
there instead.
You say "They will still have a negative experience" as if it's
guaranteed, but without further evidence about what was actually said
and how the experience was perceived to be negative it's difficult to
comment further. I'm sure that it is possible to have a negative
experience here* (and in any other OSM or non-OSM forum), but simply
stating that "they will still have a negative experience" doesn't allow
anyone to understand what went wrong and how everyone can do better next
time.
Best Regards,
Andy
*to be honest, the list volume can be a bit much (regardless of
content). I make more use of "move messages matching X to a folder
unread" and "mark entire thread as read" for this list than any other
OSM one.
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