On Tue, 3 Aug 2010, Tom Limoncelli wrote: > These requirements sound like you are describing RT exactly. I
Exactly what I was going to say :) It's been mu observation there some people just don't like RT even when it ticks all their boxes. I've tried to find out why this is so. Asking questions at multiple sites most of the answers have come down to this: (1) I don't like the interface Well ok fair enough. I've heard less of this since 3.6 however (the interface changed). (2) It's just annoying. This one is hard to quantify :) Oh well. I like it and have successfully deployed it at sites many times. Cheers, Rob -- Email: [email protected] Linux counter ID #16440 IRC: Solver (OFTC & Freenode) Web: http://www.practicalsysadmin.com Open Source: The revolution that silently changed the world _______________________________________________ Tech mailing list [email protected] http://lopsa.org/cgi-bin/mailman/listinfo/tech This list provided by the League of Professional System Administrators http://lopsa.org/
