I forgot to mention this:
9.) As WebRTC gains support in the major browsers, the need for a Skype, Microsoft Lync, or GoTo Meeting won't be necessary as it will be handled natively in the browser. There's still some uncertainty with audio and video codec support, but if Apple and Microsoft can play along with Google and Firefox in supporting the same codecs, then we have reached true synergy. Of course that's in an ideal world as Apple and Microsoft strongly push codecs with licensing and royalties.
