Enrique,
Here are some comments(inline) to your questions. I hope they will
help. I have tried to create orders for some demo service/digital products
available in OFBiz like *GZ_NEWS_1MO - Gizmo Newsletter 1 Month* and
*GC-001-C100
- Gift Card Activation*, and I was successfull at every step, got the
invoice created as well.
On Mon, Mar 24, 2008 at 9:21 PM, Enrique Ruibal <[EMAIL PROTECTED]>
wrote:
>
> Thanks Mridul,
>
> If this is the case, then:
>
> 1) How do you get ofbiz to issue an invoice for service products or
> digital
> goods sold/ordered from a customer?
Any invoice against an order is generated automatically in OFBiz through
service eca's when the order is created. We can create manual invoices as
well in Accounting Component. The invoice is created for the orders
containing service/digital products in the same way as it is done for any
physical product, with the only difference, that, it is updated to the Paid
status automatically because the order for such products is completed and
payment is captured as well directly. Any digital product is obviously a
product for Company and the customer, with the sale price defined and since
it can be ordered by the customer, I think we can easily create an invoice
against that order.
You can find link to the invoices against an order in the *Payment
Information* section of the Order Detail page.
>
> 2) Why is there a button to 'approve' this type of order, only to issue an
> error message afterwards?
I did created orders for the digital/service products form Order Manager
and found them in completed status directly and didn't find any approve
button as well. But Yes, I do find it for the orders with physical
products, and that is acceptable.
>
> 3) How does ofbiz handle proof of delivery for service products or digital
> goods even though they are not physical items?
There can be different logic to handle the delivery of such products
based on the business requirements. Like if we talk about the *"GZ_NEWS_1MO
- Gizmo Newsletter 1 Month*" demo product in OFBiz. This is a subscription
product, so we create a subscription record to associate (subscribe) the
customer party to this product against the created order. We also set the
fromDate and thruDate indicating the subscription validity. Now there can
be some logic implemented(I didn't go into details) to email this newsletter
to the customer, until the subscription expires.
So there can be different ways to handle (delivery of) different kind of
digital/service products.
>
> Thanks in advance
>
>
>
>
> --
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> http://www.nabble.com/Can%27t-Approve-Orders-with-service-products-tp16242722p16254877.html
> Sent from the OFBiz - User mailing list archive at Nabble.com.
>
>
--
Thanks & Regards
Mridul Pathak
Hotwax Media
http://www.hotwaxmedia.com
[EMAIL PROTECTED]
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Office : 509.855.4113
Mobile : +919425926892
