On Wed, Mar 26, 2008 at 1:10 AM, Enrique Ruibal <[EMAIL PROTECTED]>
wrote:
>
> I do have the following questions with regard to invoicing of service
> products through ofbiz, as per your last reply:
>
> > Any invoice against an order is generated automatically in OFBiz
> > through
> >service eca's when the order is created. We can create manual invoices
> as
> >well in Accounting Component. The invoice is created for the orders
> >containing service/digital products in the same way as it is done for any
> >physical product, with the only difference, that, it is updated to the
> Paid
> >status automatically because the order for such products is completed and
> >payment is captured as well directly. Any digital product is obviously a
> >product for Company and the customer, with the sale price defined and
> since
> >it can be ordered by the customer, I think we can easily create an
> invoice
> >against that order.
> > You can find link to the invoices against an order in the *Payment
> >Information* section of the Order Detail page.
>
> Why is the service good invoice generated ONLY AFTER payment is received?
> Why are there different business rules for invoicing a product depending
> wether customer is ordering an inventory good or a service item, what does
> this has to do with issuing an invoice to the customer?
This is fairly simple. Any service or digital product is a non
shippable item, so it can be fulfilled as soon as it has been ordered. Just
think about some membership product on an online store of a Club. If a user
orders such product, and provides the required billing information like
Credit Card etc, then we can at the same moment fulfill his order by
capturing the payment from his credit card, and therefore at same time
invoice is generated and its status is updated to PAID as well.
But this does not apply for general inventory products which are
shippable items. First the order is created by the customer, which need to
be than approved by the CSR. You need to check if the product is available
in the inventory, then pick, pack and ship. This is a simple abstract of
the complete process, may be I have missed out something.
Since the logic of fulfillment is different for such products, than
obviously different business rules will be applied to them.
>
> Could you please try to complete and order with two detail items, one is
> an
> inventory good say GZ-2644, and the other one is a suscritption service
> say
> GZ-NEWS-1MO and let me know what is the outcome you get? I cannot complete
> this in my ofbiz instance..thanks in advance
I didn't get time to try this today. I'll surely run that process
tomorrow.
> --
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> Sent from the OFBiz - User mailing list archive at Nabble.com.
>
>
--
Thanks & Regards
Mridul Pathak
Hotwax Media
http://www.hotwaxmedia.com
[EMAIL PROTECTED]
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Mobile : +919425926892
