Hello Mridul, I truly appreciate your advice, and also I am encouraged to study more in detail about Obiz order processing logic too.
-Enrique Ruibal Mridul Pathak-2 wrote: > > Hi Enrique, Please see my comments below. > > On Fri, Mar 28, 2008 at 5:46 AM, Enrique Ruibal <[EMAIL PROTECTED]> > wrote: > >> >> Hello Mridul. with regard to your comments below: >> >> > This is fairly simple. Any service or digital product is a non >> >shippable item, so it can be fulfilled as soon as it has been ordered. >> Just >> >think about some membership product on an online store of a Club. If a >> user >> >orders such product, and provides the required billing information like >> >Credit Card etc, then we can at the same moment fulfill his order by >> >capturing the payment from his credit card, and therefore at same time >> >invoice is generated and its status is updated to PAID as well. >> > But this does not apply for general inventory products which are >> >shippable items. First the order is created by the customer, which need >> to >> >be than approved by the CSR. You need to check if the product is >> available >> >in the inventory, then pick, pack and ship. This is a simple abstract >> of >> >the complete process, may be I have missed out something. >> >> > Since the logic of fulfillment is different for such products, than >> >obviously different business rules will be applied to them. >> >> I see your point, but what if: >> >> 1) A customer places a multi-line item order containing several finished >> 'inventory goods' as well as some service items WITHIN THE SAME ORDER, >> shouldn't ofbiz business logic be able to handle this nicely? > > > I tried this out and was successful at that. I added one service > product and one general inventory product and created an order for that. > The digital Item got fulfilled when I created the order and the inventory > item was in approves status. Only one invoice was generated for them. > Now > I quick shipped entire order and was again successful at that. The > inventory product that I ordered was in completed status and the order as > well. But the change I saw was that now there were two invoice for the > same > order, one for digital product and the other for inventory product. > Didn't > get any errors at all. I think this logic is handled pretty well in > OFBiz. > At this point I would like to ask you that are you using the latest > version > of OFBiz? > > >> >> 2) The CSR needs to place some service orders required by customers >> without >> an upfront payment, I mean in many cases there is no credit card or a >> check >> paid on advance, and this is a pretty common business situation too. > > > I think all these situations are handled in OFBiz and you may need to > explore it well. Go through the ProductStore entity and the Demo Data it > contains using webtools. You can find this data in > ecommerce/data/DemoProduct.xml as well. There you can find lots of fields > which can be used to manage the Order Process. For example, there is a > field autoApproveOrder which can be set to Y if you want to automatically > approve the order when it is created. There are some fields to control > invoicing too. You can use the perfect combination for you while defining > your own ProductStore. > Finally I would like to suggest you to follow the back end logic for > the > order processing and get a better understanding of what is happening > there. > Go through the requests, events called on these requests, eca's triggered > on different service events, etc. This will take a lot of time, but I > think > that will help you to understand the process well and use it perfectly > according to your requirements. > > >> >> >> Please, let me know your advise on this.. >> >> -Enrique >> >> >> >> >> >> >> -- >> Thanks & Regards >> Mridul Pathak >> Hotwax Media >> http://www.hotwaxmedia.com >> [EMAIL PROTECTED] >> __________________________________ >> Office : 509.855.4113 >> Mobile : +919425926892 >> >> >> >> -- >> View this message in context: >> http://www.nabble.com/Can%27t-Approve-Orders-with-service-products-tp16242722p16343111.html >> Sent from the OFBiz - User mailing list archive at Nabble.com. >> >> > > > -- > Thanks & Regards > Mridul Pathak > Hotwax Media > http://www.hotwaxmedia.com > [EMAIL PROTECTED] > __________________________________ > Office : 509.855.4113 > Mobile : +919425926892 > > -- View this message in context: http://www.nabble.com/Can%27t-Approve-Orders-with-service-products-tp16242722p16659894.html Sent from the OFBiz - User mailing list archive at Nabble.com.
