Hello Mridul. with regard to your comments below: > This is fairly simple. Any service or digital product is a non >shippable item, so it can be fulfilled as soon as it has been ordered. Just >think about some membership product on an online store of a Club. If a user >orders such product, and provides the required billing information like >Credit Card etc, then we can at the same moment fulfill his order by >capturing the payment from his credit card, and therefore at same time >invoice is generated and its status is updated to PAID as well. > But this does not apply for general inventory products which are >shippable items. First the order is created by the customer, which need to >be than approved by the CSR. You need to check if the product is available >in the inventory, then pick, pack and ship. This is a simple abstract of >the complete process, may be I have missed out something.
> Since the logic of fulfillment is different for such products, than >obviously different business rules will be applied to them. I see your point, but what if: 1) A customer places a multi-line item order containing several finished 'inventory goods' as well as some service items WITHIN THE SAME ORDER, shouldn't ofbiz business logic be able to handle this nicely? 2) The CSR needs to place some service orders required by customers without an upfront payment, I mean in many cases there is no credit card or a check paid on advance, and this is a pretty common business situation too. Please, let me know your advise on this.. -Enrique -- Thanks & Regards Mridul Pathak Hotwax Media http://www.hotwaxmedia.com [EMAIL PROTECTED] __________________________________ Office : 509.855.4113 Mobile : +919425926892 -- View this message in context: http://www.nabble.com/Can%27t-Approve-Orders-with-service-products-tp16242722p16343111.html Sent from the OFBiz - User mailing list archive at Nabble.com.
