Like many users of the Oracle branded SGE I was hopefully assuming faster and more targeted support would be available from the smart people who inhabit the users- list. Don't we have a history going back (like forever?) of doing that?

Univa support is going to be my 2nd stop mainly because I'd expect it to take longer to open, troubleshoot and resolve via a formal ticketing system. I think my issue has more to do with PAM and NIS than any deep SGE issue.

I really have not been paying much mind to the fireworks on this list recently but if the end result is that people are going to shun Oracle and Univa customers on this mailing list then let me be the first person to complain how unfortunate and sad this state of affairs has become.

Will we shun ScalableLogic customers next?

Let me be perfectly blunt as nominal owner of the gridengine.org domain name - there is nobody on earth who has the authority (informal or otherwise) to declare that this mailing list can't be used to support or not-support any particular variant of Grid Engine. We've never given anyone that authority, nor should we.

I don't want to start an entirely new complaint-fest so let me withdraw my question. I'll go straight to Univa on this one.



dag




Bill Bryce wrote:
Hi Chris,

I think the best way is to log this as an issue at Univa and we can go from 
there.  Is this cluster for your personal use or are you configuring it on 
behalf of a customer?  You can send an email to supp...@univa.com or login to 
the support portal http://www.univa.com/support and we can help.

Regards,

Bill.

On 2011-11-22, at 3:32 PM, Reuti wrote:

Hi Chris,

Am 22.11.2011 um 21:05 schrieb Chris Dagdigian:

I'm hands-on with a shiny new cluster running Univa's 8.0.1 release and am 
having some issues running jobs as a non-root user via an account that lives in 
Active Directory.
isn't Univa offering "Full, Enterprise Class Support"? I thought this is one of 
the advantages over the community support for the open source version. So I would assume 
they have their own forum/list like Oracle does for their version:

https://forums.oracle.com/forums/forum.jspa?forumID=859

-- Reuti


The cluster is the standard sort of RHEL 5.7 based system but we are using 
Centrify and in particular the Centrify NIS-gateway-to-ActiveDirectory to 
service the cluster nodes without having to license centrify on all nodes in 
the cluster.

The user errors I see are familiar ones:

"can't get password entry for user "x". Either user does not exist or NIS 
error!"

The confusing thing is that I can SSH into compute nodes as the same user and 
both password logins and passwordless SSH work perfectly. It's only when 
running under SGE that the jobs fail.

If I had to guess I'd wonder first if SSHD was using Linux /etc/pam.d/ in a way that 
"works" while SGE is accessing PAM in some way that we have not configured 
properly yet. That's only a guess though.

Does anyone have examples of SGE running via NIS authentication or via 
Centrify? Any examples of PAM configuration that were needed to get NIS users 
recognized under SGE?

Thanks!

-Chris


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William Bryce | VP of Products
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