Hi Chris, I *DID NOT* say that all discussions related to Univa Grid Engine had to be banned. As we don't have the Univa Grid Engine source code, we just can't debug the problem. That's basically the same reason Bill asked others to turn to Oracle for help with issues related to Oracle Grid Engine back in March 2011:
http://gridengine.org/pipermail/users/2011-March/000288.html Not only that we don't have the source code, Univa Grid Engine is not even available as a free download. I am not interested in registering for Univa's trival license, and this means we can't reproduce the problem. When I said that "we also cannot help users using UGE which is also not opensource", I mean that, we, as people who answered literally thousands of questions on the Grid Engine mailing lists, have to speculate whether it is a bug in UGE or it really is a limitation. This is not productive, and you have to understand that our time, like everyone's is not free. We don't have 48 hours a day while Univa only has 24. And besides, Univa knows how to solve its own customers issues. > Like many users of the Oracle branded SGE I was hopefully assuming faster > and more targeted support would be available ... Don't we have a history going > back (like forever?) of doing that? We (at least Ron & myself, I can't speak for Reuti), helped lots of new users install & setup Grid Engine when Sun was in charge. Back in those days, Reuti, Ron, & I (and others) often responsed in minutes, and we enjoyed working with Sun because Sun contributed the Gridware source code to the open source community, and the product was completely open source. However, responding to mailing list messages actually took time away from us to do useful things. If you are using Univa Grid Engine, then you are paying a Univa customer (since it is commercial only). Univa has support engineers and they are the people who are hired to support Univa customers. Now Chris, tell me why my (as well as Reuti's) original response was not a fair & accurate answer. Rayson On Tue, Nov 22, 2011 at 3:54 PM, Chris Dagdigian <d...@sonsorol.org> wrote: > > Like many users of the Oracle branded SGE I was hopefully assuming faster > and more targeted support would be available from the smart people who > inhabit the users- list. Don't we have a history going back (like forever?) > of doing that? > > Univa support is going to be my 2nd stop mainly because I'd expect it to > take longer to open, troubleshoot and resolve via a formal ticketing system. > I think my issue has more to do with PAM and NIS than any deep SGE issue. > > I really have not been paying much mind to the fireworks on this list > recently but if the end result is that people are going to shun Oracle and > Univa customers on this mailing list then let me be the first person to > complain how unfortunate and sad this state of affairs has become. > > Will we shun ScalableLogic customers next? > > Let me be perfectly blunt as nominal owner of the gridengine.org domain name > - there is nobody on earth who has the authority (informal or otherwise) to > declare that this mailing list can't be used to support or not-support any > particular variant of Grid Engine. We've never given anyone that authority, > nor should we. > > I don't want to start an entirely new complaint-fest so let me withdraw my > question. I'll go straight to Univa on this one. > > > > dag > > > > > Bill Bryce wrote: >> >> Hi Chris, >> >> I think the best way is to log this as an issue at Univa and we can go >> from there. Is this cluster for your personal use or are you configuring it >> on behalf of a customer? You can send an email to supp...@univa.com or >> login to the support portal http://www.univa.com/support and we can help. >> >> Regards, >> >> Bill. >> >> On 2011-11-22, at 3:32 PM, Reuti wrote: >> >>> Hi Chris, >>> >>> Am 22.11.2011 um 21:05 schrieb Chris Dagdigian: >>> >>>> I'm hands-on with a shiny new cluster running Univa's 8.0.1 release and >>>> am having some issues running jobs as a non-root user via an account that >>>> lives in Active Directory. >>> >>> isn't Univa offering "Full, Enterprise Class Support"? I thought this is >>> one of the advantages over the community support for the open source >>> version. So I would assume they have their own forum/list like Oracle does >>> for their version: >>> >>> https://forums.oracle.com/forums/forum.jspa?forumID=859 >>> >>> -- Reuti >>> >>> >>>> The cluster is the standard sort of RHEL 5.7 based system but we are >>>> using Centrify and in particular the Centrify >>>> NIS-gateway-to-ActiveDirectory >>>> to service the cluster nodes without having to license centrify on all >>>> nodes >>>> in the cluster. >>>> >>>> The user errors I see are familiar ones: >>>> >>>> "can't get password entry for user "x". Either user does not exist or >>>> NIS error!" >>>> >>>> The confusing thing is that I can SSH into compute nodes as the same >>>> user and both password logins and passwordless SSH work perfectly. It's >>>> only >>>> when running under SGE that the jobs fail. >>>> >>>> If I had to guess I'd wonder first if SSHD was using Linux /etc/pam.d/ >>>> in a way that "works" while SGE is accessing PAM in some way that we have >>>> not configured properly yet. That's only a guess though. >>>> >>>> Does anyone have examples of SGE running via NIS authentication or via >>>> Centrify? Any examples of PAM configuration that were needed to get NIS >>>> users recognized under SGE? >>>> >>>> Thanks! >>>> >>>> -Chris >>>> >>>> >>>> _______________________________________________ >>>> users mailing list >>>> users@gridengine.org >>>> https://gridengine.org/mailman/listinfo/users >>> >>> _______________________________________________ >>> users mailing list >>> users@gridengine.org >>> https://gridengine.org/mailman/listinfo/users >> >> William Bryce | VP of Products >> Univa Corporation - 1001 Warrenville Road, Suite 100 Lisle, Il, 65032 USA >> Email bbr...@univa.com | Mobile: 512.751.8014 | Office: 416.519.2934 >> > _______________________________________________ > users mailing list > users@gridengine.org > https://gridengine.org/mailman/listinfo/users > _______________________________________________ users mailing list users@gridengine.org https://gridengine.org/mailman/listinfo/users
