My post early said 'a better idea'....perhaps that was the wrong choice of words.

I am in support of the upgrading the current Wiki .

However not because something is documented means that it will be understood by all audiences.

Irc is another medium through which people can get additional support, as their needs may be slightly different, and they only need to be pointed in the right direction quickly. This can also be used to inform the Wiki and update it accordingly, so it becomes more comprehensive over time.

In short we should combine all the channels we have available, so we can grow as individuals and as a community.

- K

Clarence Carino wrote:
how bout wiki + irc?

we can put logs on wiki?

e.g. an irc session on how to install kannel. after the session has
finished, they will make a small documentation inside that documentation
is the mirc log. it doesnt have to be the whole log. maybe a summarization
of that support.

then they will attach the log into the wiki under e.g. example Installing
Kannel->References.

or there's always Gforge AS. or any collaboration software


thanks


On Sun, Mar 9, 2008, oscar cassetti <[EMAIL PROTECTED]> said:

Although I think that you can record the irc sessions, I believe that
a  better documentation and Wiki would be better.


Oscar

On Sun, Mar 9, 2008 at 12:02 AM, Juan Nin <[EMAIL PROTECTED]> wrote:
I understand Alejandro's point of view, and agree with him.

 He's not saying that IRC is no good.
 What he's saying is that IRC is not the solution to the problem I
 mentioned, since there's no record of that...
 It's a solution for that right moment, and for someone who's there.
 But won't allow a new guy looking for some solution to search for an
 already discussed one and see it.


 On Sat, Mar 8, 2008 at 8:33 PM, Michael Sole <[EMAIL PROTECTED]> wrote:
 >
 >
 >
 >
 > Alejandro,
 >
 >
 >
 > I disagree I think IRC is a great solution so long as people are there to
 > help.
 >
 >
 >
 > As for answering the same question over and over again. Yeah that can be
 > tiresome but entirely important in an open source community.
 >
 >
 >
 > The fact is that not everyone searches the same way and sometimes what is
 > obvious to one is not so obvious to another.
 >
 >
 >
 > Michael
 >
 >
 >
 >
 > From: Alejandro Guerrieri [mailto:[EMAIL PROTECTED]
 >  Sent: Saturday, March 08, 2008 2:53 PM
 >  To: users@kannel.org
 >  Subject: UNS: Re: Proposal: Kannel Wiki
 >
 >
 >
 > IRC's not good for helping moderate-size communities imho.
 >
 >  * It requires both parts to be available at the same time to be able to
 > help.
 >  * Conversations are rarely stored and searchable. That's the whole point of
 > a wiki: to have things in written once and forever.
 >  * It doesn't scale well when there's a lot of people talking.
 >
 >  It has even more problems than a mailing list. People ask the "wap-push
 > question" even with tons of threads archived by gmane, mail-archive and
 > similar services. How many times are you willing to answer it? ;)
 >
 >  I think the wiki could be a good idea, but extending the users guide or a
 > faq addressing some of the most commonly asked questions would do the trick
 > also.
 >
 >  Regards,
 >
 >  Alejandro
 >
 >
 > On Sat, Mar 8, 2008 at 2:11 PM, Khary Sharpe <[EMAIL PROTECTED]> wrote:
 >
 > An even better idea is people should hangout in
 >  irc://irc.freenode.net/kannel , that way help can be provided near
 > realtime.
 >
 >  Just in case we have some irc newbies read here -
 >  http://en.wikipedia.org/wiki/IRC
 >
 >  k#
 >
 >
 >
 >
 >  Khary Sharpe wrote:
 >  > Maybe I  missed something ......but doesn't http://wiki.kannel.org
 >  > already exist?
 >  > There is nothing much there at the moment, especially where repeat
 >  > questions are concerned.... but we can change that.
 >  >
 >  > All those who are interested can simply register and start adding
 >  > pages. (hopefully the approval is automated)
 >  >
 >  > k#
 >  >
 >  >
 >  >
 >  >
 >  >
 >  > Juan Nin wrote:
 >  >> here u got:
 >  >> http://thread.gmane.org/gmane.comp.mobile.kannel.user/11009
 >  >>
 >  >> you may have problems with linefeeds by copying the code from the
 >  >> webpage, at the end of January or beggining of February someone sent
 >  >> my code as an attached PHP file
 >  >>
 >  >> Regards,
 >  >>
 >  >> Juan
 >  >>
 >  >> On Sat, Mar 8, 2008 at 10:53 AM, Clarence Carino
 >  >> <[EMAIL PROTECTED]> wrote:
 >  >>
 >  >>> i am one of the guys asking for a wap push how-to.
 >  >>>  yeah. having a wiki would greatly help. and some examples too
 >  >>> because i'm
 >  >>>  searching users@kannel.org through nabble and all i can see it go
 >  >>> to this
 >  >>>  and go to that, use this, use that without explaining. and before i
 >  >>> post
 >  >>>  my help, i already searched 250++ of this mailing list. i did ran
 >  >>> kannel
 >  >>>  by reading the kannel docs and some help from mail-archive.com. but
 >  >>> its
 >  >>>  really confusing on wap push.(i'll stop here coz its off topic)
 >  >>>
 >  >>>  some were just replying as if the user will understand
 >  >>> immediately.. but
 >  >>>  how about some who are just very newbie on the mobile industry?
 >  >>>
 >  >>>  anyway. i hope this wiki will be full detailed if it will push through
 >  >>>
 >  >>>  thanks
 >  >>>
 >  >>>
 >  >>>
 >  >>>
 >  >>>  On Sat, Mar 8, 2008, "[EMAIL PROTECTED]" <[EMAIL PROTECTED]> said:
 >  >>>
 >  >>>  > Good idea.
 >  >>>  >
 >  >>>  > Just look at the success and plethora of info on
 >  >>> http://www.voip-info.org/
 >  >>>  > - a wiki for ALL voip.
 >  >>>  >
 >  >>>  > /g
 >  >>>  >
 >  >>>  >
 >  >>>  > On Sat, Mar 8, 2008 at 12:29 AM, Juan Nin <[EMAIL PROTECTED]> wrote:
 >  >>>  >
 >  >>>  >> There are many things that are asked and asked and asked all the
 >  >>> time
 >  >>>  >> on the list, and it's quite annoying...
 >  >>>  >>
 >  >>>  >> I think the bigger example is "how to send a Wap Push"
 >  >>>  >>
 >  >>>  >> Wouldn't it be a good idea, to setup a Kannel Wiki, where people
 >  >>> can
 >  >>>  >> post articles and how to do this, and how to do that, example
 >  >>> confs,
 >  >>>  >> etc?
 >  >>>  >> This way people can first check on the Wiki and find lots of useful
 >  >>>  >> info there...
 >  >>>  >>
 >  >>>  >> and if someone does not check the Wiki and asks again, it will
 >  >>> just be
 >  >>>  >> replying "Check it at http://wiki.kannel.org";
 >  >>>  >>
 >  >>>  >> What do you think?
 >  >>>  >>
 >  >>>  >> Juan
 >  >>>  >>
 >  >>>  >>
 >  >>>  >
 >  >>>
 >  >>>  --
 >  >>>
 >  >>>
 >  >>>
 >  >>>
 >  >>>
 >  >>>
 >  >>
 >  >>
 >  >
 >  >
 >  >
 >
 >
 >
 >
 >
 >
 >
 >  --
 >  Alejandro Guerrieri
 >  Magicom
 >  http://www.magicom-bcn.net/
 >  LinkedIn: http://www.linkedin.com/in/aguerrieri




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